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SAP S/4HANA Cloud

SAP S/4HANA Cloud

Overview

What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an…

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Recent Reviews

SAP S/4HANA Cloud

8 out of 10
April 10, 2024
As the Inventory Controller for my organization, I use SAP S/4HANA Cloud on my day-to-day operations such as creating materials, running …
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SAP S/4HANA Cloud Review

8 out of 10
March 22, 2024
Incentivized
We are starting to use the SAP S/4HANA Cloud and also using the BTP products. We are working on RTI and GTS solution right now. These …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Accounts payable (415)
    8.1
    81%
  • Role-based user permissions (412)
    8.0
    80%
  • Accounts receivable (397)
    8.0
    80%
  • Standard reports (417)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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SAP S/4HANA Cloud

Custom Pricing

On Premise
per month FUE users*

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sap.com/products/s4hana…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Clean Core ERP Strategy: Accelerating the Adoption of Innovation

YouTube

Moving Toward a Green Ledger

YouTube

Cirque du Soleil Bounces Forward with SAP

YouTube

What is GROW with SAP? Three Questions to Jürgen Röhricht, Head of SAP S/4HANA Public Cloud MEE

YouTube

The RISE with SAP Journey

YouTube

SAP S/4HANA Cloud, Private Edition | Maximize Benefits, Minimize Disruption

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.3
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.3
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.3
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.9
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8
Avg 7.8
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Product Details

What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.

SAP S/4HANA Cloud Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

SAP S/4HANA Cloud Videos

Watch An overview of SAP S/4HANA Cloud, public edition and how it helps businesses grow.

Watch The GROW with SAP offering is designed to help users adopt cloud ERP with speed, predictability, and continuous innovation.

Watch SAP S/4HANA Cloud, private edition, is a tailored-to-fit cloud ERP that adapts to the organization’s unique transformation.

Watch RefrenceLIVE event featuring MOD Pizza discussing S/4HANA Public cloud, BTP and SuccessFactors.

Watch In a world that never stands still, standing apart from the competition is increasingly difficult. This video shows how SAP S/4HANA Cloud helps businesses in any industry keep pace and rise to the challenge.

Watch How bathroom specialist, RIHO, unified business processes and visibility group-wide by standardizing on SAP S/4HANA Cloud, public edition with the support of SAP partner, NTT. Now the business benefits from a complete picture of stock to inform manufacturing, and consistency across product data and pricing.

Watch How marine engine manufacturer, Yanmar Marine, has redesigned the company to adapt to a changing business environment with SAP S/4HANA Cloud, public edition. Now the business has the real-time visibility to accurately plan working capital, and has reduced financial close from 3 days to just half a day.

Watch Innotec, provider of innovative chemical products, implemented SAP S/4HANA Cloud, public edition to respond better to distributors and customers and set the foundation for growth.

Watch How Neolync is set to redefine the manufacture of electronic products by unifying its international operations with SAP. S/4HANA Cloud, private edition simplifies and automates business processes, allowing the company to focus on its core business, innovation while increasing its global reach.

Watch How Unipart is leveraging RISE with SAP to modernise its own IT and change its current business model. Combining its deep logistics expertise with the experience of implementing RISE with SAP to help it's customers accomplish digital transformation.

SAP S/4HANA Cloud Competitors

SAP S/4HANA Cloud Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesWorldwide
Supported LanguagesMost languages

Frequently Asked Questions

SAP S/4HANA Cloud starts at $0.

Oracle E-Business Suite and NetSuite ERP are common alternatives for SAP S/4HANA Cloud.

Reviewers rate Single sign-on capability and Order entry highest, with a score of 8.5.

The most common users of SAP S/4HANA Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1325)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
March 18, 2023

My Review

Nata Tabidze | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP S/4HANA Public cloud as an ERP system in Georgia and Romania. Currently, we are running an implementation project in Germany. My main concern is CBC as IT Consultant since we experienced Blocking CBC during the Sales organization confirmation milestones for a significant number of days influenced the project timeline. We also faced issues when some functionality was missing from the public cloud while setting up FI, MM, SD, and CO business processes during the implementation project. Still, SAP continuously improves functionalities while upgrading, covering most of our requirements.
  • Transport management
  • user maintenance
  • user friendly Fiori Apps
  • Set Up an Alternative chart of accounts. There is no upload function for alternative Coa, as it is the case for operating CoA
  • Easier Serup of Org.structure in CBC
  • Differentiate between the implementation project Transport requests and Live Company code transport requests
I think SAP S/4HANA Cloud currently is more suitable for the companies with less requirement of Z functionalities.
General Ledger and Configurable Accounting (2)
80%
8.0
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Subledger and Financial Process
N/A
N/A
Inventory Management
N/A
N/A
Order Management (2)
70%
7.0
Pricing
70%
7.0
Order entry
70%
7.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
70%
7.0
Dashboards
70%
7.0
Standard reports
70%
7.0
Custom reports
70%
7.0
Customization
N/A
N/A
Security (2)
80%
8.0
Role-based user permissions
80%
8.0
Single sign-on capability
80%
8.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Simplified processes
  • One single source of truth
  • High Price
Almost every business unit are using SAP S/4HANA Cloud in their everyday life
Product Features - Since SAP S/4HANA Cloud covers almost all the topics that are mandatory to run ERP processes in Company.
Because sometimes we gat response very late.
I do not have any information about this
Yes
it depends on the case. Is incident is medium we might wait for weeks to get the initial response.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP S/4HANA Cloud in the Edge SEW Self Service System.
  • BP relationship
  • Contract Account Management
  • Premise Management
  • Meter
  • Mailing Address
  • Context to meter
SAP S/4HANA Cloud is a great product for customer information management.
General Ledger and Configurable Accounting (2)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
100%
10.0
Inventory tracking
100%
10.0
Automatic reordering
100%
10.0
Location management
100%
10.0
Order Management (3)
80%
8.0
Pricing
80%
8.0
Order entry
80%
8.0
Cost of goods sold
80%
8.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
100%
10.0
API for custom integration
100%
10.0
Plug-ins
100%
10.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Better customer experience
  • Better Customer service
  • Better account management
Excellent customer management system
  • Price
  • Product Features
  • Product Usability
Excellent customer management system and upgraded from IBM Mainframe
IBM
1000
Cust Service Rep Developers Management
10
SAP TrAining Utilities Expertise
  • Utilities
  • Mailing
  • Billing
  • Ticketing
  • We are fully utilizing
We are in 100%
Yes
IBM Mainframe Severs
We would choose SAP S/4HANA Cloud again
  • Implemented in-house
  • Third-party professional services
Accenture assisted with our implementation but they have now moved on and we are running in house
Yes
Multuple pre-go live testiing with final go live and then after live fixes
Change management was a minor issue with the implementation
We use Remedy for change management
  • BP combined into one causing two to become 1 - had to split
Over all vert good
We went live as planned Had some implementationm issues but got support needed
Yes - we need it for going concern
Yes
Yes - pretty good response most of the time
We had address not collecting infor we needed - we added edits to ensure fields were required - stopped data loss issue
  • Address upadtes
  • Phoen number upadates
  • BP
  • Function Modules
  • Interactions with EDGE systems
Yes
Great - we will continue to use it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP S/4HANA Cloud will be used as successor of SAP ERP in all departments of our organization.
  • Invoices are checked, classified, routed and submitted (semi) automatically.
  • Users can now use SAP S/4HANA Cloud on their mobile devices.
  • Automate processes as much as possible.
  • Work with unstructured data (purchase order mails...) in an (semi) automatic way.
It fits very well in financials. In logistics some company-specific adaptions have to be made.
General Ledger and Configurable Accounting (2)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
93.33333333333334%
9.3
Inventory tracking
100%
10.0
Automatic reordering
80%
8.0
Location management
100%
10.0
Order Management (3)
70%
7.0
Pricing
70%
7.0
Order entry
50%
5.0
Cost of goods sold
90%
9.0
Payroll Management
N/A
N/A
Reporting & Analytics (2)
55%
5.5
Dashboards
60%
6.0
Standard reports
50%
5.0
Customization (2)
60%
6.0
API for custom integration
40%
4.0
Plug-ins
80%
8.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Relatively simple conversion following a standard approach taking over the proven business processes.
  • Thanks to good conversion tools, low risk and good project estimation for the conversion.
Best fit for us because there is a lot of knowledge within the community and at partners.
Innovation.
450
Production Logistics SCM Financials Quality control Sales
5
Administrators, Consultants and developers
  • Reliable.
  • Integrated.
  • User friendly.
  • Industry proven.
  • Usage for our warehouses
  • In combination with product engineering.
Yes
SAP ERP
Bring in more different people to gain feedback.
  • Implemented in-house
  • Third-party professional services
Different partners.
Change management was minimal
  • Check reports have not encountered all problems in time.
As we are within the conversion phase everything is fine until now.
  • Online training
Most things can be customized or enhanced.
Use SAP S/4HANA Cloud guides as starting point.
Some - we have done small customizations to the interface
To improve usability due to our needs.
Some - we have added small pieces of custom code
To add company specific process enhancements and improvements.
There is a lot of helpful information from scn.sap.com, open.sap.com, help.sap.com, etc. as well as from partners. Notes are also helpful and you give feedback on them. Additional SAP S/4HANA Cloud initiatives (customer connect) gives the opportunity to bring in your own requirements.
No
We are very conscious of costs.
Yes
Very professional support and willingness to help.
I reported an some problems, got help and could provide input on product improvement. Later I received an email with the updated product features.
  • SAP GUI.
  • Business Partner.
  • Fiori.
  • Customizing.
Yes
We have to test it but we are confident it is working.
  • HCM
  • BW
  • Document Management
  • MES
  • File import/export
  • API (e.g. SOAP or REST)
  • ETL tools
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[It's being used] Across the whole company basically supporting purchasing, selling, accounting, planning and forecasting, asset accounting, analytics, and HCM among other things.
  • Embedded analytics is a really powerful feature
  • User experience with Fiori
  • Speed
  • Several modules are underdeveloped with respect to user experience
If a company is using very specific industry solutions, those might not be available yet with the needed features in SAP S/4HANA Cloud. If a company is mainly using SAP ERP for finance it is a very positive upgrade with much better UI/UX, reporting and updated functionality.
General Ledger and Configurable Accounting (2)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
90%
9.0
Inventory tracking
90%
9.0
Automatic reordering
90%
9.0
Location management
90%
9.0
Order Management (3)
90%
9.0
Pricing
90%
9.0
Order entry
90%
9.0
Cost of goods sold
90%
9.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
90%
9.0
API for custom integration
90%
9.0
Plug-ins
90%
9.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • A bit early to tell and has not been measured
Fiori
  • Oracle Financials
SAP S/4HANA Cloud is far superior in every way.
180000
all different functions, every single employee uses it.
400
Developers, Basis consultants, functional consultants, key users.
  • time recording
  • analytics and reports
  • purchasing with Ariba
  • additional reports
It is a strategic choice going forward.
Yes
different systems in different countries.
[There is] room for improvement.
Yes
No
not happened yet.
  • everything that had a Fiori user interface
  • whatever did not yet have a Fiori user interface
Yes
very well
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