SAP S/4HANA Reviews

Customer Verified
Top Rated

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-25 of 374)

Companies can't remove reviews or game the system. Here's why
Lauren blitstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I had a phenomenal experience with SAP S/4HANA. It is the best integrated, intelligent system for business. SAP helped and guided me to grow throughout my business journey. It helped me to control, manage, and collaborate on sales orders plus invoicing. The advanced technology infrastructure is capable to modify according to your critical processes. The cloud-based ERP has Al, machine learning, and advanced analytics. Apart from large businesses, it is also beneficial for midsize companies and small businesses.
  • One of its best qualities is that it has the fastest 4HANA database backup engine.
  • FIORI apps are user-friendly and are available for all fields of technology.
  • SAP is not limited to one field. It is adequate for a broad range of enterprises.
  • The interface of this tool is amazing and well organized.
  • The automated processes are occasionally problematic because they require manual intervention before proceeding.
  • Implementation and analytical editor are complicated. It should be more user-friendly.
[SAP S/4HANA] is the best innovative cloud technology that will provide you 100 times faster reporting. You can examine your processes, take guidance, and increase your standing in the business community. You can also reap the benefits of different versions of SAP ERP. It provides the facility to collaborate with suppliers globally.
SAP S/4HANA is a comprehensive business planning platform. It uses high-grade technologies like cloud, machine learning, advanced analytics, and the SAP HANA in-memory database to help you make initiative business plans. All the released modules are highly equipped with modern technology to meet your business needs. If I talk about the support of this platform I would say they are completely professional.
Jason Chandler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is a tool that I have been using for a long time now and I would like to recommend it because it has thoroughly helped me in improving my clients' and [my] overall day-to-day activities in a more structured way. Also, it adds value to the client’s Revenue Growth [which] is a pretty good thing. SAP S/4HANA is also very fast and includes many built-in options that mitigate the total overall cost of ownership for a business organization.
  • Moving on to the pros of SAP S/4HANA, I have noticed many advantages like it is highly integrative.
  • Also, it has a high performance which runs on in-memory computing databases.
  • Moreover, it is one of the most stable Enterprise Resource Planning (ERP) Systems offering high-end user experiences to address complex and complicated business problems.
  • Even though SAP S/4HANA is a great tool, the downside is that the cost is a bit on the higher end as compared to other Enterprise Resource Planning (ERP) Systems.
  • Also, the overall focus here is mostly on finance so that limits operational capability in some areas.
  • I have also felt that in the early development stages the functionality is a little limited in some areas which can be off for many users.
I would recommend SAP S/4HANA to businesses, especially large-sized companies. This is because it offers a variety of modules such as SAP Finance, Product Life Cycle, Human Capital Management, Sales and Distribution, and much more. SAP S/4HANA is well suited and would go really well for companies that have a large database that demands fast and complex analytical capabilities in order to process big data.
It is very much supportive by all means.
Magreat Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is a healthy amount of simplification to the management and administration of the IT landscape. We have been using SAP S/4HANA for a while now and it has tremendously helped us in improving our business processes to a great extent. SAP S/4HANA helps us, monitor, manage and collaborate on sales orders plus invoicing. Other than this, it also aids in managing the delivery of our goods and services along with after-sale services.
  • The software plays a pivotal role in the Enterprise Resource Planning (ERP) Systems of a business by executing the projects easily and efficiently.
  • It gives quality reports with effective results.
  • There are many advantages that are associated with SAP S/4HANA. One of the important pros that I have experienced in these years is that it has a faster closing process.
  • Firstly, I have noticed that it takes a lot of effort to guide new users to use SAP S/4HANA which is obviously a tedious process. A person becomes bored of repeating the same monotonous task again and again so this is quite a repetitive and tedious task of guiding new users.
  • Furthermore, the biggest disadvantage I have come across is that you have to lose all z-codes when you move yourself to the cloud which means redoing everything before scratch.
Personally I feel like SAP S/4HANA is suitable for all types of industries like food, beverage, mechanical and pharmaceutical as well. It is a great tool that has amazing functionality and is well suited in complex environments where there are many satellite systems and data feeding into the environment from different sources.
As this tool is excellent the same way its technical support provides efficient services. I do not have anything bad ta write against its customer support. Apart from it, this software has connected us with customers in order to deliver value at the optimal level. SAP S/4HANA helps thoroughly in supporting instant decision-making.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization sells, designs and implements the software for bioscience & biopharma companies. We focus on the manufacturing processes that are used in these technologies and deliver SAP S/4HANA to the customer. We are able to handle the barcoding for products, 3PL warehouses and manage the multiple warehouses to assist in the various manufacturing scenarios that these companies use.
  • Manufacturing - batch control. This is a very robust area that SAP has been able to capture most needs for the various types of businesses.
  • Electronic Batch Records - this is in high demand. Our company is able to deliver this for the businesses that want to bring their manufacturing back in house to reduce the costs of third party manufacturing alongside keeping validated control of data.
  • Process Orders - SAP allows for different types of production processes, and it can re-use routings/recipes for various BoMs.
  • To finish out the cloud version so that it is as robust as the server/ Fiori version
  • Printer servers have been an issue and a pain point as of late - which is very important for manufacturing and printing labels.
I am used to manufacturing, so SAP S/4HANA is where it is at. I have used other software that seem to take SAP's work in S/4 and try to mimic the functionality. Overall, the ability to have this system as a validated manufacturing system that you can also integrate the financial transactions with make[s] it an outstanding system. I have not worked with other GxP systems - this one has the good bones to get what is needed for these new technologies.
Our team seems to get what they need from the SAP support team when needed.
Dawood Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is being used in our organization for standardization and optimization of all internal and external business processes to achieve significant improvement in overall business growth. It supports integration with other software, which makes it more quickly adoptable. The reports and analytics are great and helpful. However, it is an expensive solution and best fit for medium-sized or large organizations only.
  • Optimized business processes
  • Simplified business procedures
  • Streamlined the implementation of IT landscape
  • Backed up with ultra fast SAP HANA database engine
  • Automation of processes
  • Learning curve--user requires lot of training
  • Expensive solution, comparatively
  • Support is often not quick to respond
I recommend SAP S/4HANA for standardization of business processes. It can easily be integrated with other solutions of SAP and others. The analytics and reports are great. It is ideal for large and medium-sized organizations. Being expensive, It is not ideal for small organizations.
Their support is very helpful and knowledgeable to provide appropriate solutions but they are often not quick in their response.
Godfrey Chimbalanga | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4 HANA is the backbone for all company financial attraction in every department.
This include in payments to our suppliers and vendors, inventory management, shipments and cost of goods sold off. Unfortunately, if the system is not up to date there is a potential risk that some of these transactions may not be properly executed.
SAP S/4HANA offers two classes of transactions: Statement and Cash Transaction.
Statement transactions create an ECM or ERP document that allows statistical information on a selected time frame. These transactions can generate various reports that are viewed on standard screens provided by the software or offloaded to partner systems depending on the user's requirements.
  • batch scheduling,
  • data transfer
  • process automation
  • SAP S/4HANA is an expensive investment if it is to employ limited hardware compatibility.
  • Because of their varied types of business architecture, SAP S/4HANA does not support all ERP solutions.
  • It requires a lot to guide new users, a tiresome procedure plainly
SAP S/4HANA is well suited
- in global corporations that have linked or interconnect financial transactions.
- Where a company and clients both use the same SAP S/4HANA and want to improve PO and Invoicing processes
- Migration of the SAP ERP to the SAP S/4HANA with all the relational databases created
The customer service team is knowledgeable and helpful
The people in the channel manager are also great
Rose Carmela | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This ERP system has helped revolutionize business processes and aid in decision-making. It gives us access to embedded analytics, a conversational interface and digital assistants that helps us review real-time company data so that we can make informed decisions. We are able to quickly identify and manage changes, while still adapting and responding to the ever-changing industry. The automation of business processes ensures that employees are armed with the tools necessary for bringing their performance and productivity to the next level.
  • Flexibly managing malfunctions and optimizing business operations
  • Building schedules based on workload simulations
  • Recurring billing and revenue management
  • Streamlines invoice processes
  • The implementation cycle is long compared to other ERP solutions
  • Some modules contain embedded analytics, others don't.
The system automates several business processes to mitigate the heavy-lifting and help employees focus on areas of improvement instead of completing monotonous tasks. The situation handling functionality assists users in adaptability by notifying them whenever a situation arises and proposing solutions.
They provide Massive Open Online Courses, podcasts and microlearning playlists for free on their online learning platform.
Jose Alejandro Colmenares | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We actually implement SAP S/4 Hana on clients around America. Also, inside our organization, we are also using the S/4 Hana System. We have created a custom financial solution that, co-deployed with SAP best practices, works perfectly for an Agro middle-range company and our needs, providing us a world-class software that fits with our processes.
  • Main strength is their Hana database engine that works very well and fast.
  • Their new embedded analytics engine, let you use it as part of the suit.
  • Improved best practices and full Fiori personalization so it's made easier to use for end-users.
  • Multi platform usage with the Fiori launchpad.
  • Higher maintenance period for its versions.
  • An improved best practice for financial environments of different countries.
  • Need best and quicker support from SAP official team.
S/4 Hana is well-suited to a company that needs to standardize its processes. Needs higher documentation and is integrated with other SAP or Non SAP systems. It's highly integrated with analytics and reporting on Excel and Office suites. Its implementation time could be less than a year. It's less appropriate for a small company because it's an expensive implementation.
In general aspects, SAP S/4 Hana covers many needs of a middle to large company. It has integration with many other IT solutions and is supported by the biggest European company, but also has support from local partners that can help you in your language and understand the country's needs just like you do.
July 13, 2021

SAP S/4 HANA Review

Fabiano Moraes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used by the back office and some professional service areas. I believe the main problem SAP S/4HANA solves is performance [issues] running some operations in finance and payroll. It also addresses the lack of analytics and real-time reporting of the old ERP System. The embedded analytics [improves] departments' decision-making processes.
  • Analytics / Reporting
  • System performance
  • Improved Processes
  • Real-time data
  • User Interfaces
  • Cost
  • Ease of Use
  • Still missing some features
SAP S/4HANA is suitable for financial, logistics, and operational areas. Companies in several sectors can benefit from the implementation in [a short amount of time] without the need for complex developments or custom scenarios. The standard processes in SAP S/4 HANA can be leveraged to expedite implementations or conversions from the ERP.
SAP's support team is OK. Medium or High issues may require some days to fix. Customers with Prime support can have substantial benefits. Customers with regular support plans may need to wait longer for medium issues to get addressed by SAP Support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used exclusively by the SAP department of the organization as an in-house system to develop products and test them internally within KPMG. This helps the team gain exposure to the capabilities of the latest and the greatest products of SAP out there while building the necessary skill set of the team.
  • Solves reconciliation nightmares
  • Faster Closing processes
  • User friendly fiori tiles
  • Treasury enhancements
  • LTMC Capabilities for Data migration
  • Fiori front end for SPRO configuration
SAP S/4Hana is particularly well suited in a complex environment where there are a bunch of satellite systems and data feeding into the environment from different sources. SAP S/4Hana could be used as an ERP system where various modules of SAP can operate together for performing both transactional and analytical purposes.

It is less suited for scenarios where there is a plain vanilla implementation and a public cloud - multi-tenant model can well suffice the requirements.
SAP Support with the one-launchpad to provides a slew of options from technical, functional and analytical point of view. The knowledge bases, OSS notes, help desk and online help have all been bolstered up to provide much needed support to architects and consultants to overcome challenges and meet business requirements.
Fernando Valiente Cabrera | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We implement SAP S/4HANA in customers in Perú for last 5 years, and SAP ECC for the last 18 years. We are convinced that it is the best world in class software for medium and large enterprises here in Perú. Nowadays its cost for deploying is attractive to the market and its offering for licenses on-premise or cloud allows wide options for many industries and customers. Also with our add-ons we cover special needs for industries like agribusiness, mining, and manufacturing.
  • Wide visibilty for information and transactional process in few steps.
  • Easy user experience in FIORI apps for almost all business process or functional areas.
  • Wide support of consultans and local specialist.
  • Extensions for recently legal needs in Perú.
  • A better way to manage business workflow like other softwares in market.
  • Tools to control the use of transactions executed by users.
SAP S/4HANA is very suitable for financial, logistics, and operational areas. Companies in the manufacturing, services, and distribution sectors can benefit from the implementation in very short times with many standard functionalities.
In scenarios where a specialized solution is required, the acquisition of verticals or industry solutions is recommended, which increases the cost of implementation, but it is also possible to implement in a first stage with the basic ERP and then gradually extend it.
The local support of partners like ours is very strong since we know the Peruvian reality and also the uses and customs of Peruvian companies, to this is added the global support of SAP and the support of thousands of specialists for each of the solutions that are offered with quite acceptable response times.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Being a SAP practitioner for more than two decades & I am implementing as well as managing various SAP products for several customers. I would like to share my first-hand experience being deeply associated with S/4HANA programs for the past few years as [a] SAP consultant both technically & functionally. First of all, for those organizations or enterprises who took the decision of moving to S/4 HANA, it is a big leap forward & eventually it is proven to be one of the biggest strategic decisions for business & IT alike. Eventually, S/4 HANA has become part of their digital transformation journey. For those, who are existing users of sap ERP ECC6.0 before migrating to S/4 HANA, it is a massive experience both in terms of user experience as well as business process simplifications. While working closely with business users, most of them have shared the amount of relief they have realized being part of the conversion journey. There are an ample amount of features being offered by S/4 HANA which directly attributed to the delightful user experience primarily in form of SAP Fiori frontend. Besides, there are a significant amount of simplifications introduced in S/4 HANA which has the most positive impact on critical business transactions across industries. There are tremendous amount of improvements that could be clearly witnessed thanks to the performance optimizations and improved & faster executions of the end-to-end business process. One more aspect is Business Intelligence Reporting. Owing to the technical changes & introduction of a simplified data model, mostly BI reports are executed much faster and with [a] greater degree of calculational accuracy. From the point of view of business, the month-end closures are [more] crisp & cloud [can] be successfully wrapped up within a day or two, which used to be a tedious job earlier month after month. In summary, S/4 HANA has plenty to offer for business & IT alike and it ensures a tighter collaboration & integration between these two critical pillars of any company. As a consequence, ROI is getting a boost, and [the] innovation journey of the company is getting a significant lift as the employees are now having more quality time to work upon futuristic & business development-oriented topics besides completing daily mundane job responsibilities. To sum it up, the adoption of S/4 HANA directly resulted in an expedited & accelerated digital transformation journey for those who already took the decision as the early adopters. For the others, there are already so many successful flagship S/4 HANA implementation examples already to follow & bigger motivation to take the decision of moving to S/4 HANA.
  • Delightful User Experience in form of SAP Fiori enabling role-based (personal) access
  • Business Process Simplification
  • Optimization with performance of critical business transactions
  • Business Intelligence (BI) Reporting - must faster & more accurate & with great degree of agility
  • significant code simplification enable IT in faster implementation cycle compared to the conventional SAP ERP project implementations
  • Bridge the gaps in offered solution which are by-design & hence needs to fixed pre-emptively by SAP Product Teams. Across different industry solutions in SAP portfolio, there are scope for feature enrichments as well as fixing of existing gap or bugs.
  • Improvement & clean-up of the codebase will always be welcome by IT, more importantly, by technical consultants who [have] to deal with the implementation projects. A clean codebase is a critical booster shot for [the] technical team who has to additionally deal with optimum integration of custom logic & numerous business-related enhancements. Technical Unit Testings strategy would be immensely be benefited if [the] codebase [is] cleaned up further.
  • Renewed focus on different layers of documentation which is the backbone of any successful project execution. At times, standard transactions are found [to] be relatively inadequately documented without providing [a] sufficient amount of indicative information with a full explanation so that someone could understand what exact changes [are] being introduced in S/4 HANA as compared to ECC.
When an organization has to cater a great deal of business complexity owing to the very nature of its business, SAP [S/4HANA] [has] already been proven time & again as the best possible integrated solution in offering in [the] form of enterprise resource planning software available [to] date in the market. S/4 HANA is one notch higher in this aspect thanks to the added features & simplifications that SAP has to offer to its clients. Because of the agile nature of the S/4 HANA, any business be it small, medium, or big, SAP could be the solution for any company. Particularly, [when] a business has to deal with several touchpoints due to the presence of so many legacy systems to deal within its software and IT landscape, S/4 HANA could be the biggest pain reliever. The standard solution offering of S/4 HANA provides maximum coverage of the business & hence drastically [reduces] the customization scope which leads to the reduction of the entire project lifecycle. This means a lot for the business & IT because their engagement is optimized during the execution of the whole program so that their productive time be directed in innovation-related aspects. This is undoubtedly the key point of the evolution of a company in the future.
There is no dearth of available supports for S/4 HANA from SAP end. Solutions are well documented, which is well-guided by SAP by [the] means of different tools, methodologies & frameworks present in & around [the] SAP solution roadmap. There is enough effort on behalf of SAP already to educate and mentor customers & solution providers throughout the entire project lifecycle.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use S/4HANA as a data source for SAP BW/4HANA 2.0. We're a consultancy providing PoCs for clients of all verticals.
  • Module integration
  • Recordings of business processes end-2-end
  • Adherence to accounting standards
  • Embedded analytics: Integrate BW/4HANA
  • SME need a downsized version
  • Use of machine learning to recommend the best choice of action.
S/4HANA is well suited for major corporations with established business processes. For younger and agile companies its relational model can slow down its configuration.
SAP's support team is excellent. However, many support functions should be automated. e.g., why not constantly update the system in the background via continuous integration and deployment.
Kapil Gera | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using the SAP [S/4HANA] Financial and Accounting Module. We manage the end to end workflow of finance and accounting from this. It helps to walk through standard processes such as order-to-cash and purchase-to-pay, the organizational structure and how FI integrates with controlling. Also helps in recording and maintaining the entire transactions and records. Making our life more easier and simpler as it allows us to get the real time data, recording journals, maintaining cash flows and generating reports.
  • Reports generation
  • Cash Management
  • Financial Reporting
  • Implementation time and cost is high
  • It should be more user friendly. Takes time to learn and use.
As a ERP, Its is the best ERP to use and manage the entire lifecycle of any organization. Various modules of SAP [S/4HANA] gives life to the department as it is easy to use and manage, really helpful in getting real time data, maintaining the entire process whether it is Finance and accounting, sales and Marketing or HR or any other module. Helps to manage the entire cash flow and reporting. Helps us to plan and Forecast. Really helpful in building the relationship with the customers and maintaining their orders and payments. Easy to do Reconciliation.
Partners support is really amazing. Partners and Implementation team puts their entire efforts to support and response on queries. Give Proper Training and Demo.
Prathamesh Muzumdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4 HANA is used in my company to perform astute and meticulous ETL operations and generate visualized reports for frontend analytics dashboard. In the backend we have Hadoop supported big data servers which are used to create data lakes for sorting data for front end visualization. SAP S/4 HANA helps the organization to provide the necessary ETL functions to the developers so that they can leverage on the data lake to produce front end analytics capabilities to different departments in the organization. Overall, the SAP S/4 HANA is full a package to deliver high end ETL solution.
  • Query response is very fast with minimal lag time
  • It provide multiple database access
  • Easy to integrate with multiple external and internal systems
  • It is priced very high compared to competitive products
  • Use of analytical editor is very complex
  • Implementation is very complex and requires resources
SAP S/4 HANA is very well suited for processing complex ETL operations on a large database which requires fast and complex analytical capabilities to process big data. It provides a better capabilities to leverage on complex big data using queries and real time processing features. Its frontend capabilities provides value generated reports to visualize the data. It is not suitable for small size data operations, as it wont provide a better functionality for that data size. It is also not appropriate for multi source data integration, which can make the process more complex.
SAP S/4HANA support and customer service team is very helpful. They are very knowledgeable people who can help you implement and resolve issues with the SAP product. They are available 24/7 to help resolve issues and the wait times are very low. Support services are provided at a cost affordable to the organization. Support has multiple departments each specialized in providing different technical support. This helps my organization to connect faster and get the issue resolved.
December 20, 2020

Super Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used by entire organisation. It is an excellent product I would say.
  • It is excellent in Central Finance solution.
  • It is also good in Sales areas.
  • I found good in all the modules which are released so far.
  • I am fan and lover of all the modules released by SAP.
  • Some improvement can be done in Data Migration areas.
  • Some improvement I can see in EWM area.
  • Some improvement can be done on interface.
It is an excellent product, all together performance-wise, and output-wise, and also value for money or investment.
Excellent support all together.
Ramesh Godabole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4 HANA [is] used by [our] organization and also implemented in the product-based firms. The core business problems [that] SAP S/4 HANA addresses [are] production and resources challenges. Also, [it has] accelerated the cash flow and business growth.
Best fit for industries like FMCG, Hospitality, and Manufacturing.
  • Greenfield migration - optimizing business processes and moving closer to a digital transformation.
  • Setting standardized processes which help lower their operating costs and reduce maintenance time for processes.
  • Lower their cost and achieve faster time to value. [Also] improves ROI.
  • Lowering migration cost.
  • Is more focused on Financial, so this limits the focus [on] other areas.
  • Implementation costs are too high.
  • GUI need to be improved in order [for a] new user to adopt it quickly.
  • Takes more time to train [a] new user.
Capture and analysis of the data input provides good insight to the business. SAP S/4 HANA is well suited for manufacturing and retail with simple and standard business processes, and for the complex business processes the implementation time is [a] more tedious process.
SAP S/4 HANA provides very good support and also improves customer experience. The quick resolution time improves its support functionality.
khayati jain | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is introducing a healthy dose of simplification to the management and administration of the IT landscape. The best application to simply manage your entire workflow. We basically use its Sales and Distribution Module. It helps us to monitor, manage, and collaborate on sales orders and invoicing. Also helps in managing the delivery of the products and after-sales services. SAP S/4HANA also helps us to execute the entire project easily by giving insights into the project through Reports. Best software for high productivity and low cost.
  • Low cost and high productivity.
  • Cost effective.
  • Easily handle big data.
  • Hardware compatibility.
  • Little costly.
SAP S/4HANA will simplify your IT landscape and reduce cost and increases productivity. S/4HANA is basically designed for mid-segment and large enterprise organisation where employees are more than 500 to company turnovers in millions or billions. The benefits to implementing HANA are:
  1. It can reduce your data footprint.
  2. It can work on big data in nanoseconds.
  3. Reduces the cost of the hardware and many more.
It's less appropriate for SMB's as it's a little expensive for SMBs to implement S/4HANA. For SMB's it's better to go with SAP B1.
Partners of SAP support us to implement the HANA and provide trainings and after-sales demonstrations. So it's helpful.
Enrique Espindola Barajas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
It is being used for the entire organization efficiently from an ECC and another S / 4HANA system the most recent. At the moment there are no problems in the commercial area.
  • Performance improvements for the entire system
  • Fiori apps, great results with the implementation of these applications
  • Update to new database HANA 2.0
  • Multiple configurations for Fiori
  • In case of migration, the process is delicate
  • Training for end users
It adapts well when they are new scenarios. It is complicated when there are many developments made in other previous SAP systems.
Because SAP promises to support S / 4HANA at least until 2040
Harshavardhanraj Gaekwade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is a robust application with highly uses best practices from industry sectors. The solution is driven by process based and business case implementation and this can be customised based on business requirements. The main advantages include supports cloud, can be integrated with third party solutions, availability rate will be more than 99% based on good support. The transaction data will be faster than ever and save time. The security doesn't leave any loopholes and gives single sign-on for easy access. This is used in maintaining the ERP data of organisation in food and beverages sector and this addresses all the automation and innovative solutions like handling Transport Management, integrating the Ariba solutions and third-party taxation solutions.
  • Fast.
  • Secure.
  • Simple.
  • Integrated solutions.
  • Innovative solutions.
  • Costing.
If an organisation wants to use the more innovative solutions and integrated with different solutions then it is the best. SAP S/4HANA supports cloud which can be third-party or SAP CLOUD. The industry-specific driven solutions are easy to go with more visibility and less TCO.
SAP S/4HANA supports every business case and industry. Whatever the requirement, the solution is available to implement.
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP S/4HANA is being used across the whole organization. For us, it was an upgrade from an older SAP version. It was a need for many departments to improve the way of working with our current ERP and S/4HANA seemed the logical choice: to address robotic process automation was the main goal.
  • RPA
  • Customer Service from SAP Team
  • BI integration
  • Migration is still a headache
  • Benefit from its full capacity is a long shot
  • Complexity is still an issue
SAP S/4HANA is currently the best scenario for companies that still rely on previous SAP versions. SAP S/4HANA appears as the path to a solid ERP system that covers most of the company's needs and the[ advantage] of an "eager to help" Customer Service Team/Support (from SAP) to help with the migration and future [training.]
Customer Service and Support from SAP was crucial during the decision-making process and the following migration. To be clear, migration was far from a friendly and stress-free process, but the Support and Training team sent from SAP was a key to the [successful] implementation. Without this support, I don't believe we would've been able to implement SAP S/4HANA.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP S/4 Hana is being used in our organization to cater the need of our Danish Retail Client. Being the most suited and highly recommended ERP (Enterprise Resource Planning), it has helped our client to enhance their business and day-to-day activities in a more [structured] way. We are proud to add value to our Client's Revenue Growth and Proper Functioning of their large scale business.

  • High Performance as it runs on in-memory computing database SAP Hana
  • Potential to adopt Cloud extending S/4 Hana capabilities
  • Most Stable ERP offering high end user experiences to address complex business problems
  • The Cost of the product is bit high compared to other mostly used ERP's
Highly recommended to my colleague and other IT professions catering Large-sized Clients.
It offers a long list of modules such as SAP Finance (most popular), Product Life Cycle Management, Human Capital Management, Sales and Distribution, Customer Relationship Management, Supply Chain Management, Customer Service, Materials Management, Supplier Relationship Management, Enterprise Performance Management, and many more.
All the above modules are an integral part of a large-sized enterprise.
SAP S/4 Hana support team will provide us on-time solutions and resolutions to our bugs, defects and incidents raised.
Highly knowledgeable and easy-to-understand support team, also it has been announced that they will provide a maintenance support for SAP S/4HANA until the end of 2040. This has really helped us to sustain client's confidence on us.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use S/4HANA across the business to drive the finance, sales and logistics processes. There is significant integration into a number of other key systems and 3rd party providers.

S/4HANA provides our underlying technology engine that our digital transformation layer will sit on top of and link into.
  • Consistency of process - driven common business process.
  • Capture of data - useful for analysis and reporting.
  • Simplification and integration of processes driven from input rather than retrospective.
  • In early development stages so limited functionality in some areas.
  • API integration in some cases requires a combination of a number of API's to perform a task.
  • Focus is mainly on finance as is SAP's usual way and this limits operational capability in some areas.
S/4HANA is pretty well suited to very simple and standard business practices. The beauty of the product is in providing consistent, replicable outcomes from similar processes and data input.

The capture and analysis of the data input provides good insights to the business but there is still some lack of functionality and process clarification due to the early development phase.

From an integration perspective, due to the underlying nature of a public cloud solution, the process for developing automated and complex integrations can be complex, frustrating and, in some cases fraught with danger. Complex testing is required to ensure the API's work in perfect synch with one another to produce the desired outcome
Local support from our SAP team in Australia is excellent. This is somewhat offset at times by the 'silo' approach to incident management globally and the lack of communication and clarity from various support centres throughout the globe

From an implementation partner perspective, a general lack of the S/4HANA Public Cloud solution knowledge has been an inhibitor to success and this has been shown out through consultants and support agents 'learning on the fly' from us as their client.
January 07, 2021

My SAP S/4HANA Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
A large portion of our business is operating [SAP] S/4HANA. There are parts of the organization that are operating PeopleSoft, Oracle and SAP ECC ERP systems. That is because of the size of the organization and how fast we are acquiring companies. However, our defacto platform in the next half decade is going to be [SAP] S/4HANA.
  • End to end integrated suite
  • SAP's emphasis and roadmap
  • Product suites that integrate with S/4HANA - Ariba, Concur and Fieldglass etc.
  • Implementation has intricacies
  • Training requirements are high
  • UI needs modernization
Well suited -
  1. SAP's rich ecosystem of products will make it easy to develop or implement integrations
  2. For organizations that traditionally operated SAP ECC or other SAP ERPs
  3. For companies capable of operating hardware or ones with cloud hosting partnerships.
Less appropriate -
  1. For companies with restricted budgets
  2. For companies with issues in ramping up talents that are capable of handling this powerful beast of a software
[SAP] S/4HANA product support though may not be the best has adequate support. Customers always have access to customer success teams based on the level of agreed SLAs. We have seen instances where engineers were on standby to help us through difficult project cutover phases. This commitment to customer success was visible and appreciated.
Score 8 out of 10
Vetted Review
Verified User
Review Source
In our department, we use S/4 HANA as our finance system. Most of our entities are in S/4HANA and we are going live quarterly with new rollouts and improvements. SAP has done a lot of simplification in S/4HANA and many new features. It's very fast and has many built-in features that reduce the total cost of ownership for an organization.
  • Simplification of ERP system, in-memory processing for faster data processing
  • Future ready for functionalities that are missing in the previous SAP ERP packages
Well Suited for simplification. [Use] S/4HANA for Master data like business partners, which can be customer or vendor or both.
Less Appropriate: Many old features for security and payment check are missing comparing old SAP ERP system.
SAP S/4 HANA has a lot of online resource and SCN forum for learning and improvement which quite effective.
A lot talented IT professional and developer are working to optimize the usage and reduce the time for system go live.
SAP S/4 HANA support is good and effective but i personally feel there is a lot of scope for improvements.

SAP S/4HANA Scorecard Summary

Feature Scorecard Summary

Payroll Management (5)
Pay calculation (59)
Benefit plan administration (53)
Direct deposit files (51)
Salary revision and increment management (54)
Reimbursement management (55)
Customization (2)
API for custom integration (89)
Plug-ins (83)
Security (2)
Single sign-on capability (97)
Role-based user permissions (102)
Reporting & Analytics (3)
Dashboards (100)
Standard reports (105)
Custom reports (98)
General Ledger and Configurable Accounting (2)
Accounts payable (103)
Accounts receivable (100)
Inventory Management (4)
Inventory tracking (94)
Automatic reordering (80)
Location management (75)
Manufacturing module (79)
Order Management (3)
Pricing (89)
Order entry (92)
Cost of goods sold (90)

What is SAP S/4HANA?

SAP S/4HANA stands for SAP Suite 4 HANA. According to the vendor, it is a next-generation integrated enterprise resource planning (ERP) software that is designed for businesses of all sizes, in all industries, that require deep and broad functionality combined with a high degree of flexibility. SAP S/4HANA was launched in 2015 and been adopted by more than 3,200 customers over a period of sixteen months. The vendor says SAP S/4HANA is materially different from anything SAP has done before and represents the company’s biggest innovation since SAP R/3.

SAP S/4HANA is intended to provide a digital core for an organization. It is fully architected for the most advanced in-memory platform, SAP HANA, and is designed on the most modern design principles with the SAP Fiori user experience to create a personalized and simple feel on users’ device of choice (tablet, laptop, mobile). SAP S/4HANA aims to simplify an organizations’ system landscape and reduce total cost of ownership by shrinking the data footprint while at the same time improving productivity levels in the form of higher throughput.

S/4HANA can be deployed either on premise, in the cloud, or in a hybrid combination for quick time-to-value.

SAP S/4HANA Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management
  • Supported: Manufacturing module

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

SAP S/4HANA Screenshots

Sales and MarketingConsolidationWorking Capital AnalyticsMy Spend ApplicationCorporate PlanningManufacturing


SAP S/4HANA Downloadables

SAP S/4HANA Competitors

SAP S/4HANA Pricing

More Pricing Information

More pricing information from SAP S/4HANA

On-premise Editions Pricing
Pricing DetailsTerms
SAP S/4HANA CloudCustom PricingPer FUE User
SAP S/4HANACustom Pricing

SAP S/4HANA Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesWorldwide
Supported LanguagesMost languages

Frequently Asked Questions

What is SAP S/4HANA's best feature?

Reviewers rate Role-based user permissions highest, with a score of 9.3.

Who uses SAP S/4HANA?

The most common users of SAP S/4HANA are from Enterprises and the Information Technology & Services industry.