SAP Sales Cloud Review
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are …
Overview
What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Recent Reviews
How SAP Sales Cloud Differs From Its Competitors
Awards
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Popular Features
- Opportunity management (95)8.686%
- Customer data management / contact management (99)8.383%
- Workflow management (99)8.282%
- Contract management (94)7.373%
Reviewer Pros & Cons
Pricing
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What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SAP Sales Cloud?
SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
SAP Sales Cloud Competitors
SAP Sales Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Reviewers rate Single sign-on capability highest, with a score of 9.
The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(206)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 08, 2023
SAP Sales Its promising!
SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
- Administration of Prospects, Quotations, and Leads.
- view all client data within the ERP system.
- Configurable Approval Workflow with management Control.
80%
8.0
80%
8.0
90%
9.0
80%
8.0
80%
8.0
80%
8.0
80%
8.0
N/A
N/A
N/A
N/A
N/A
N/A
- Improved collaboration between sales staff.
- An abundance of teamwork in the commercial sector.
With SAP Sales Cloud and an integrated ERP system, you have the capability to seamlessly oversee the entire process from lead generation to payment. These two systems work in perfect harmony, empowering salespeople to swiftly make informed decisions, access real-time pricing, review past orders, and more, at any stage of the client sales cycle. Additionally, through seamless integration with Outlook, you can instantly identify email senders and access comprehensive customer data, ensuring a holistic view of your interactions with clients.
- Webex Meetings and Cisco Webex Experience Management (discontinued)
2
Sales analysts: They are responsible for collecting, analyzing, and reporting sales data, such as sales volume, revenue, market share, customer feedback, and trends. They also provide insights and recommendations to improve sales efficiency and effectiveness.
They also are responsible for supporting the sales operations, such as processing sales orders, invoices, and payments, updating sales records, and handling customer inquiries and complaints. They also ensure compliance with sales policies and regulations.
They also are responsible for supporting the sales operations, such as processing sales orders, invoices, and payments, updating sales records, and handling customer inquiries and complaints. They also ensure compliance with sales policies and regulations.
1
They are responsible for integrating SAP Sales Cloud with other SAP or non-SAP systems, such as ERP, CRM, or third-party applications. ABAP, Java, JavaScript, Python, or C#. They are useful for creating custom extensions, enhancements, or integrations for SAP Sales Cloud, as well as automating tasks or workflows, they also are responsible for configuring, customizing, and maintaining the SAP Sales Cloud solution according to the business requirements.
- Pipeline manegment
- Workflows easy
- Integration
- The interface is very heavy and it makes the platform slow to load
- Presence of a lot of analytics can sometimes confuse new users
- Analytical tools that helps in analyzing the data very efficiently
- Automating repetitive processes
Yes
Pipedrive, Pipefy, Monday, Asana
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Visibility Boost, Intelligent Selling and Scalable and Flexible.
enables sellers to engage with customers through various digital channels, such as web, mobile, social, and chat, and provide personalized and consistent experiences across the customer journey
December 30, 2022
Just amazing. Lives upto its name: SAP !!
Well, I mostly use it for Digital selling and I taught my Sales team to utilize this amazing tool to its fullest. It has a great User experience which is easy to use and lovely to use.
Unlike similar, I do use it for Pipeline management and they do provide Intelligent selling and forecasting is just cherry on cake.
I love its analytics and how it presents all the data under one tab.
Everyone on the team has gotten experienced in how to use it and to execute in both Retail and B2B expansion. I'd say everything is to the level of SAP as it stands on its own brand name.
- Amazing UI
- Retail and B2B execution
- Scalable Selling as no need to measure ourselves
- Analytics
- Intelligent Forecasting
- In the multiselection mode, Select all is limited to 1000 records.
- In the Results tab, under Survey, the shape of the Export button isn’t consistent. This button will be optimized in future release.
- Panes of type Browse and Collect, Hierarchy Graph, SideCarPanel, GanttChart, NetworkChart, NestedLayout, GridLayoutSnippet, GroupCalendarPane aren’t supported.
95.55555555555556%
9.6
50%
5.0
75%
7.5
76.66666666666667%
7.7
86.66666666666666%
8.7
65%
6.5
80%
8.0
75%
7.5
85%
8.5
90%
9.0
- Motivation for Sales people in our company
- New things to learn and work better
- Increased productivity of our sales people
Well, you said it !!..
It does provide what it says: integrate and analyze the sales data and present it in a manner which makes the most sense.
And hence we know: Our leads: Cold and Hot, Our business opportunities and possible curve to push more wherever required.
To be honest, it was the branding that lured us. We all know how good SAP is and it has lived up to its expectations.
5
Sales and Business Development Executives.
5
Good Internet and analytic person.
- Analytics
- Simple UI
- Key gestures from the ERP for Artificial intelligence.
- Metrics which we will have to manage in-house
- Sales motivators
- Learn new things
- Brainstorming
- Create new ways of creating sales
- Manage the employee commission based on sales they've made
We use SAP CRM 7 mainly by our customer service / call center groups. Our customer service team is mailny in our corporate office but our warehouses throughout US and Canada use it to log calls with customers. We use it to log customer interactions and any "tasks" that need to be followed up on. We also use it for setting appointments in our inside sales group. Some of our Strategic Sales team members have used it to create and track sales leads. The product helps our employees have a good picture of the interactions of our customers with us.
- Able to see many details about your customer including locations, contact people and their phone and emails
- Able to see customer interaction history such as all calls into call center and warehouses, interaction with inside sales reps, view return history, complaint history, order history.
- Able to set appointments for calling customer back.
- Able to create tasks for other departments to follow up on with regard to taking care of customer needs
- SAP CRM could be easier to customize. Our users are always wanting something other than what is standard and you have to have an ABAP team to help. The user has no customzation ability.
- CRM Sales does not have a good way to secure other sales people from seeing your sales pipeline
- Not enough support sites for SAP CRM 7. Hard to get answers to technical issues
- Relies on replicating data from SAP ECC so that you have two versions of your customer information. Would like to see SAP ECC as the data source for customers and CRM could have additional data for interactions, sales leads, opportunities, etc.
42.5%
4.3
50%
5.0
40%
4.0
N/A
N/A
35%
3.5
57.5%
5.8
90%
9.0
N/A
N/A
N/A
N/A
20%
2.0
- Positive ROI includes better customer service. Able to route and resolve issues and requests more quickly than just sending emails around.
- Positive ROI for increased employee efficiency because they have one place to look and see customer history and interactions
Used salesforce.com very briefly so can't fairly compare
50
Customer Service, Account Administration, Warehouse Offices, Inside Sales
April 14, 2014
Can you revel with Badgeville?
Score 7 out of 10
Vetted Review
Verified User
- If you are looking for a pure-play gamification solution, Badgeville is a good answer. Badgeville awards badges, points, missions, has several UI features for your website like modules, toast, and croutons.
- Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
- No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
- I expected to see a strong correlation between gamified actions and driving return visitors, but it wasn't the case.
Lithium, Gigya, and Badgeville. We picked Badgeville primarily because we only needed a gamification engine, and not full set of community features like Lithium. Gigya also addresses more than we needed as they are focused on the single sign on (SSO) space, and gamification is just a feature for them.
4
Community management, development, product management
2
FTE of one community manager and one developer.
- Gamification for the Offers.com user base.
- Nothing unexpected.
No
- Implemented in-house
- Online training
No
- No.
One year renewable contract with flexibility in payment schedule.