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SAP Sales Cloud

SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

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Recent Reviews

Salesforce at a glance

9 out of 10
November 29, 2023
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Opportunity management (95)
    8.6
    86%
  • Customer data management / contact management (99)
    8.3
    83%
  • Workflow management (99)
    8.2
    82%
  • Contract management (94)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.9
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.3
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.3
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.4
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

7.4
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.1
Avg 7.2

Platform

8.2
Avg 7.5
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.

Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty

Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business

Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

HubSpot CRM, Microsoft 365, and Salesforce Sales Cloud are common alternatives for SAP Sales Cloud.

Reviewers rate Single sign-on capability highest, with a score of 9.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(206)

Attribute Ratings

Reviews

(1-25 of 72)
Companies can't remove reviews or game the system. Here's why
February 15, 2024

SAP Sales Cloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It has improved the process a lot, now we can directly get the leads from the website and it's saving a lot of time for the team, it can directly send emails and we can directly call the customer from it. It has improved the process of email marketing too and we can run our campaigns and send customized emails too with it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The integration of SAP Sales Cloud with our ERP systems has significantly improved our sales strategy, offering real-time insights and enhancing our ability to make data-driven decisions, resulting in a more agile and responsive approach to customer needs.
January 05, 2024

Your new Sales shooter

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Definitely the sales and supply chain network has been strengthened by the use of this product. Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good
Jitendra Singh Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud connecting with our ERP system like a superhero team-up for our sales process. It helps us see our customers better, simplifies tricky sales situations, and speeds up the whole sales journey. This powerful connection ensures all our information stays consistent and organized, making our work smoother and more focused on our customers. In simple terms, it's like giving our sales a super boost, making things easier and faster for everyone involved.
Bahram Ilman Zadian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Follow-up is important for sales, and this requires planning and managing tasks, which is a professional office automation by SAP Sales Cloud. It is very helpful in different situations and sometimes we may need a market forecaster that quickly analyzes the reports. It does all the steps for us with great accuracy and speed
Talib Bilal Rah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud can streamline sales processes, automate routine tasks, and provide sales teams with the tools to work more efficiently. This can result in time savings and increased productivity. A well-implemented CRM system like SAP Sales Cloud can lead to improved customer relationships through better communication, personalized interactions, and a deeper understanding of customer needs. This can contribute to increased customer satisfaction and loyalty.
November 29, 2023

Salesforce at a glance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud does give further visibility into each customer, simplify complex sales use cases, and increase sales velocity. It allows everyone to be on the same page about where a deal is, where it might be lagging so that managers/leadership can help and jump in, and what else we need to do to close the deal.
Abdy Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
With the integration of SAP Sales Cloud and SAP ECC using SAP Cloud Platform Integration, the 360 Customer View has been useful for the sales department and also for customer service. Having information about the installed base, registered products, opened tickets, quotations, sales orders, and opportunities gives a sales agent a lot of tools to achieve a great sale. Having information about what our customers could or couldn't want gives us advantages and lets us give a better experience.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
360-Degree Customer View:
Integration with ERP systems allows SAP Sales Cloud to access comprehensive customer data, including transaction history, order status, and customer preferences. This 360-degree view enables sales teams to have a more informed and holistic understanding of each customer.
Real-Time Updates:
Seamless integration ensures that customer information is updated in real-time. This reduces the risk of outdated or inaccurate data, enabling sales teams to make decisions based on the most current information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP sales cloud has helped us drastically reduce our sales cycle. With sales tools integrations readily available, we get more visibility into the leads and potentials and this helps us engage with them in a much more personalized manner. The reports that are generated with the business data is very much comprehensive and very much insightful for us.
November 08, 2023

SAP Sales Its promising!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With SAP Sales Cloud and an integrated ERP system, you have the capability to seamlessly oversee the entire process from lead generation to payment. These two systems work in perfect harmony, empowering salespeople to swiftly make informed decisions, access real-time pricing, review past orders, and more, at any stage of the client sales cycle. Additionally, through seamless integration with Outlook, you can instantly identify email senders and access comprehensive customer data, ensuring a holistic view of your interactions with clients.
Score 10 out of 10
Vetted Review
Verified User
With the help of these integrations, our entire sales process has been made much more efficient and quicker. Our sales cycle has drastically reduced and we are able to plan and forecast better. Additionally, SAP sales cloud help us prioritize hot potentials which has helped us reduce redundancy. Also, integration with LinkedIn Sales navigator has enabled us to get more visibility into each customer.
HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Actually, for SAP Sales Cloud, all my business gains and losses are pretty visible. So, I can get a clear picture of my future sales through sales forecasting and pipeline management. As SAP helps me to automate my sales process and provide a clear report, my sales team can depict the future course of action to maximize the business benifit.
Luciano Pablo Angelini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Inside this sales software, customer insights are enriched by the connections that track calls to action occurring externally, such as registering an account or managing a contract. This means that activity overview in the lead is not limited to the actions taken inside the worker's/rep's account or the data inputs of the team, which in other software require a manual update to be visualized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We update our individual SAP accounts regularly to maintain correct sales data. Customer information, product pitched, expected decision time, meetings schedules etc are also recorded for forecasting. This has helped us in simplifying our sales process in simple stages. Our management can also track our sales cycle and comment their inputs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The biggest effect comes from having access to game-changing which has allowed us a better connection to our customers. Thanks to SAP Sales Cloud, the company is well on its ways to hitting its ambitious goals, and our reps have all the tools they need to effectively sell.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud has been great at streamlining our whole sales process. We are able to keep track of all customer journeys in one place, including engagement, contracts, and pipelines. That way, we have been able to make our sales cycle shorter, which has resulted in more money-making opportunities more quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP ERP integration creates a connection that can make sure you have access to use the latest and right financial data related to sales. SAP Marketing Cloud enables automation of marketing campaigns and activities, and allows you to concentrate sales and marketing efforts on segmented lists while keeping access to the latest customer data, and storing campaign responses.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud is easy to implementing connecting other sources that have configured SAP Sales Cloud but if requires connect data lakes or data pipelines your engineering team requires more effort and time. Once that system is configured you can take advantage of dozens of features provided by SAP at a high price. Use SAP Sales Cloud if your business area have a medium budget but you can rethink at a long term because the value of the features is high but is most expensive comparing with other solutions like Microsoft Dynamics 360 and Oracle CRM. For the side of your customers can get a understandable environment from your desktop computers while mobile is a nightmare.
Aman Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Integrating SAP Sales Cloud with back-end systems like ERP has a transformative impact on sales processes. It enhances customer visibility, granting a holistic view of each customer and their history, enabling personalized interactions. Complex sales scenarios are simplified as automation and data connectivity streamline tasks such as quote generation and order management, reducing errors and accelerating sales cycles. This real-time access to ERP data fosters quicker decision-making, leading to increased sales velocity. The result is a more efficient, informed, and productive sales process that can translate into higher revenue and improved customer satisfaction.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We already have an extensive SAP environment, but most of the tools we're using are to do with the production side of things. But we've hugely benefitted from the easy Analytics Cloud integration. Other than that, we mainly use API to connect our non-SAP tools with it, which isn't a big problem as these were pretty easy to set up
Faheem Yaseen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
to my understanding the features I have been using like keeping track, data analyzing, proposal management,CRM etc has highly impacted our business on a larger scale. It helped our company to grow not just because getting all the features at one place but because of saving huge amount of time.
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