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SAP Sales Cloud

SAP Sales Cloud

Overview

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

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Recent Reviews

Salesforce at a glance

9 out of 10
November 29, 2023
Incentivized
Use SFDC everyday for all accounts and sales information. We have to log everything in the platform for it to be "real" and accurate. If …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Opportunity management (95)
    8.6
    86%
  • Customer data management / contact management (99)
    8.4
    84%
  • Workflow management (99)
    8.2
    82%
  • Contract management (94)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is SAP Sales Cloud?

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.4
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.3
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.4
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

7.5
Avg 7.2

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.1
Avg 7.1

Platform

8.1
Avg 7.5
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Product Details

What is SAP Sales Cloud?

SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.

Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty

Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business

Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

SAP Sales Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.

HubSpot CRM, Microsoft 365, and Salesforce Sales Cloud are common alternatives for SAP Sales Cloud.

Reviewers rate Single sign-on capability highest, with a score of 9.

The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(210)

Attribute Ratings

Reviews

(1-25 of 72)
Companies can't remove reviews or game the system. Here's why
February 15, 2024

SAP Sales Cloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
it's a wonderful sales tool very useful for any team, performing all the tasks at one place without taking much time. From lead management to tracking the opportunities and getting the reminder for follow ups this has been wonderful. This tool also provides suggestions for customized emails as per the buyer's profile. So overall it has been a wonderful tool for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The flexibility and scalability of SAP Sales Cloud are commendable. It easily adapts to various business processes, providing a comprehensive solution that can grow with the organization. Its cloud-based infrastructure and integration capabilities contribute to its positive rating in terms of flexibility and scalability.
January 05, 2024

Your new Sales shooter

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I choose this rating because the sales and supply chain network has been strengthened by the use of this product. Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good
Jitendra Singh Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'd give SAP Sales Cloud a 9 out of 10 for how easily it grows with our business. It's like having software that can adapt and expand smoothly across different parts of our company. It's been great at handling our current needs and looks set to handle even more as we grow. It's not perfect, but it's pretty close.
Talib Bilal Rah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
November 29, 2023

Salesforce at a glance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
There is no other product like this on the market - that is why SFDC is so massive. They take everything complicated out of the deal and make it organized and useful.
Abdy Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Processes in SAP Sales Cloud aren't difficult to follow, so escalating or implementing it in other departments or countries of the same organization is smooth, and you can do it in a couple of agile cycles with a reduced team and key users. Even the utilization of the platform for a new user is easy, and that helps to escalate the solution quickly in all sales departments.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Customization: SAP Sales Cloud offers a high degree of customization, enabling organizations to tailor the system to their specific requirements. This flexibility is crucial for accommodating diverse business processes and evolving needs.
Integration Capabilities: The ability to integrate with other SAP solutions, third-party applications, and external systems enhances scalability. Organizations can expand their tech stack and integrate SAP Sales Cloud with various tools to create a comprehensive and unified business environment.
Cloud-Based Infrastructure: As a cloud-based solution, SAP Sales Cloud provides scalability in terms of resources. Cloud infrastructure allows organizations to scale up or down based on demand, ensuring optimal performance without the need for significant hardware investments.
Multi-Departmental Use: SAP Sales Cloud is designed to be deployed across multiple departments, supporting not only sales but also marketing and customer service functions. This multi-functional approach enhances its scalability as organizations can extend its usage to different areas.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would definitely rate the scalability of SAP sales cloud very highly. It is in fact one of the easily scalable solutions that I have come across. A large volume of lead and potential data can be management with SAP Sales cloud seamlessly. Also, sales attribution can be done effectively even with the presence of multiple sales channels and geographies. Expanding new geographies and regions is also very smooth with SAP sales cloud.
November 08, 2023

SAP Sales Its promising!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The SAP Sales Cloud excels at complex sales processes because it merges marketing tools and full-service business operations into a single Hub that centralises all client data and interactions.
Score 10 out of 10
Vetted Review
Verified User
One the best things with SAP sales cloud, apart from the stable CRM, is the detailed and easily customizable sales and leads reports. A lot of in depth analysis can be done with the data provided in the reports. We get a 360 degree account insights which makes the entire sales process much more efficient. Also, the dashboards can be made performance focused which is more insightful than data based dashboards.
HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Sales Cloud has a great track record of bridging the sales team and the customers efficiently. They are updating their product at regular intervals. They are helping SME as well as large enterprise to scale up their business by establishing efficient sales processes. this way SAP Sales Cloud is also scaling their business in a very generous way.
Luciano Pablo Angelini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We know for a fact that SAP's sales cloud allows for expansions, which implies being able to manage human resources and customer support. Additionally, scaling the cloud could provide access to prebuilt content, which sometimes is a bottleneck in sales and marketing teams' pace. Having these optimizations can mean scaling to more efficient work, as teams focus only on what they are good at without worrying about content, integrations, or data management.
October 27, 2023

SAP Sales Cloud Review.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I found the tool to be extremely scalable as we started using it for a small sub-select of our Salesforce and since then we have expanded this to our entire sales org. We are still in rapid growth mode and all new users quickly adopt the tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The scalability and integration provides sales rep visibility into support activity within SAP Sales Cloud and automatically makes data visible within the system enabling sales and support to collaborate more efficiently and deliver cohesive customer experiences.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The SAP Sales Cloud software is extremely flexible and scalable. We have loved the ability to collaborate among the marketing team, sales team as well as our customer success group. The tracking ability to show us the amounts spent on our outreach efforts has been a nice function as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scalability is great. Many different business units and different offices throughout the world can all use the same platform. Per business line you can segment what information they can view or change. It is easy to add extra business lines and add additional users to the platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adoption in terms of integration is easy, adoption in terms of understanding for all your employees take time and costs. Once that is deployed customers can get a valuable platform but a high term the platform is very expansive if follow steps that SAP Sales Cloud require adopting other modules that your organisation can required at all.
Aman Kumar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
SAP Sales Cloud is known for its scalability, accommodating a wide range of organization sizes and complexities. It can effectively scale across multiple departments and sites, thanks to its integration capabilities. However, the specific rating would vary based on each organization's unique requirements and objectives.
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