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SAP SuccessFactors

SAP SuccessFactors

Overview

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Employee demographic data (373)
    8.1
    81%
  • Employment history (379)
    7.9
    79%
  • Organizational charting (392)
    7.9
    79%
  • Job profiles and administration (367)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/sap…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.4
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.5
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.1
Avg 7.7
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HXM Suite provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HXM Suite enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Experience Management (HXM) suite covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Experience-first approach designed for the individual
  • Supported: Strong partner ecosystem and extensible platform with complementary apps
  • Supported: Guided workflows allowing best practices to be melded with integrations to other systems
  • Supported: Global solutions and embedded localizations
  • Supported: Technology for core HR, payroll, talent acquisition, learning, talent management, and people analytics

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning supports informal and collaborative learningScreenshot of A modern LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Direct deposit files and Approval workflow and Annual carry-forward and encashment highest, with a score of 8.5.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1006)

Attribute Ratings

Reviews

(1-25 of 482)
Companies can't remove reviews or game the system. Here's why
Elli Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Promoting greater Accountability
  • Promoting greater transparency
  • Automating recruitment cycle
  • Promote quick trunaround time
  • Improved accuracy in reports
  • Logging in on mobile is a complicated process
  • Lagging while searching candidiates
  • Time consuming to set up forms for different countries
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Goals recording and Tracking
  • Time sheets records
  • Pay history records
  • Position change record for all staff
  • The goals section can be simplified a bit. it is a bit confusing when setting new goals when you have history of goals. It is easy to make a mistake and edit the old goal while thinking that you are creating a new one.
  • For the employee time off section, the visual is a bit hard to understand. It might help to have little notes explaining that it can be viewed daily, weekly or monthly.
  • The pay section under employee general info should have the hide option. It should automatically hide upon login to avoid that info being shown to someone looking at the screen of the employee with their account open.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Training
  • Interview feedback
  • Tracking of training
  • PDF note training
  • Interactive trainings
  • More options to capture information about interview
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • reporting - timesheet analysis
  • organization structure
  • For approving consultant's Work Order and hours
  • customization of reporting
  • report often time out - could be connection issue
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Have a good UI for users
  • An all in one solution for recruitment to onboarding
  • Payroll process makes easy and organised
  • We can store and manage Documents perfectly
  • Good customer support
  • Limited customization options
  • Implement a better notification flow
  • I felt analytics UI can be improved
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Employee self service (attendance check, leave apply etc.)
  • Leave Management (apply, approve and manage leaves)
  • Performance and Goal (Goal setting and performance management for appraisal of employees)
  • Enhance UI of Goal and Performance Management
  • Leave applied during the year not showing in manager which can be improved. manager can see only leave balance.
  • Performance and appraisal management system can be made less complex
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • From a UI perspective it is nice to look at and simple to use for users
  • The integration center is helpful for supporting our downstream platforms
  • Auditing changes to data is fairly straightforward
  • Opening multiple instances of SAP SuccessFactors seems to be supported
  • When dealing with unique organizational structures it would be nice to be able to customize existing structures to match it
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use when it works properly
  • makes recruiting easier
  • holding HR data
  • performance review process
  • Easier way to make changes without loading data
  • Changing leaders or org data without data loads
  • replication to S/4 can be a struggle, but that is likely due to our partner...and how they set it up
  • Org Chart management should sync across the position org chart automatically instead of having to make changes in multiple places
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