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Sauce Labs

Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…

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Recent Reviews

TrustRadius Insights

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
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Nice product overall!

9 out of 10
October 19, 2022
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the …
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Sauce Labs review.

9 out of 10
October 12, 2022
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

Sauce Labs Provides Details for Android Developer and Engineer
02:10
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Pricing

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Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WebdriverIO + Appium + Sauce Labs = Success? - Live Stream

YouTube

Automated Mobile Testing with Sauce Labs

YouTube

Parallel Testing with Sauce Labs

YouTube

Cross Browser Testing with Selenium, Sauce & Node.js

YouTube
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

(285)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.

One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.

Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.

Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.

Based on user reviews, users commonly recommend the following for Sauce Labs:

  1. Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.

  2. Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.

  3. Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.

Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.

Attribute Ratings

Reviews

(1-25 of 101)
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Felipe Lisboa | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
The Sauce Labs is more expensive than BrowserStack, especially for smaller organizations.
Both Sauce Labs and BrowserStack are excellent mobile testing platforms with extensive device coverage, automation capabilities, and reporting and analytics features. While Sauce Labs offers more robust automation and reporting capabilities, BrowserStack offers a more extensive device coverage and can be a more cost-effective solution for smaller organizations.
Naresh Padmanabhan(Paddy) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Intuitive UI and fabulous support system make them a great vendor. Sauce Labs has a well structured support system that is extremely important in the current distributed environment.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Firebase is pay per use and so was difficult to work out the true costings, it also felt more developer focussed whereas Sauce Labs had better Appium support for our Automation team. AWS Device Farm appeared to require either Android or iOS and we wanted both, so that wasn't a great fit. It was also not possible to run Cucumber tests on Android in AWS but this may no longer be the case, but it was another unknown for us and not worth the risk. Sauce Labs explicitly mentioned Cucumber support.
Mohit Goenka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Internal solutions
Sauce Labs, being focused on the idea of running automated tests and providing proper support, takes away the need to maintain the local in-house infrastructure. It provides videos for all the tests and screenshots as needed. There are capabilities to access logs of failed tests. Features like these make it easy for debugging.
Taylor Campbell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think BrowserStack is a decent competitor with similar features to Sauce Labs. I have also used VMware, however, VMware takes up a lot of storage on your computer. Sauce Labs has pretty good documentation and webinars which I think are useful for the consumer to understand how to use it.
Scott Lazenby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Sauce Labs offers more features than all 3. BrowserStack is less expensive for very limited features. Katalon does not provide the minimum functionality required for most clients. Experitest support is lacking and very difficult to get a response from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Perfecto Scriptless (formerly TestCraft)
Sauce Labs is comparable and we were more familiar with it. I think both works well and in some cases, Perfecto was easier to use since our customer used it and had scenarios already created. Various staff members in our org have used Sauce Labs over the years, and in cases where our internal automation grid and browser/platform farm were not sufficient (i.e. did not have the needed version), Sauce Labs had it. Sauce Labs also is easier for an individual to use in the sense that it is self-service and you do not have to coordinate or request help from the automation lab staff.
Score 10 out of 10
Vetted Review
Verified User
We used Selenium Webdriver with BDD+ cucumber before SauceLabs. It required some time to configure the cross browser testing, also we had some issues with configurations, errors and etc- it was taking long time. We decided to move on with Saucelabs because - it is in plain language, it is convenient to use and it was such a GAMECHANGER. And it is easy to use in Cross browser testing. WE love it!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • none
We continue to find value in Sauce Labs and have not pursued any other products like it.

Because of our confidence in Sauce Labs, we have over a dozens teams using it for their software development lifecycle and they rely on it for daily builds and test validations and have it integrated in many different systems.
Binoy Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is easier to configure, also it has a great documentation which helps a non-technical user in a great way. Sauce Labs is pretty good in performance compared to BrowserStack. And with a variety of support for different automation tools, makes a Sauce Labs 100% a first choice for the organisation to go for their daily automation execution tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • keynote device anywhere
Sauce labs is faster and integrates with a lot of technologies. Sauce Labs user interface is very user friendly and easy to use. Once you define the parameters for your test runs it is very simple to let that go and just wait for the results, everything gets recorded so you can easily go to any specific test that requires more analysis.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pricing is one of our most concern. Since Cross Browser Testing has increased their price, we were looking for another alternative. We are really happy with Sauce Labs right now. The price is very reasonable and the coverage is always at most. Not to mention that their customer service is always fast and responsive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sauce labs held it's own against Selenium GRID. Maintenance was a key factor, as this is removed from the equation with Sauce Labs. With a GRID, you have to be on the ball with every latest development with Appium, various drivers, etc. Also, the video replay in sauce labs along with the commands and corresponding screens are powerful.
Score 9 out of 10
Vetted Review
Verified User
Sauce Labs stacks up to Perfecto with the sauce labs real device test bank is already in place and the vast amount of devices.

Sauce Labs stacks up to AWS Device Farm in a different manner. When a company is looking to implement automation or a CI/CD pipeline price is always a factor. If a company is not factoring in price into the equation AWS has a far superior device farm, but for a company that is looking to be budget conscious Sauce Labs has a device farm that is constantly growing.
January 27, 2020

Sauce Labs Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs was chosen over a competitor because they had a fully functional product ready to go. The competitor was selling a roadmap that hadn't yet been fully implemented. There were no guarantees that those features would ever be implemented with the competitor.
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