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Sauce Labs

Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…

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Recent Reviews

TrustRadius Insights

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
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Nice product overall!

9 out of 10
October 19, 2022
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the …
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Sauce Labs review.

9 out of 10
October 12, 2022
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

Sauce Labs Provides Details for Android Developer and Engineer
02:10
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Pricing

View all pricing

Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WebdriverIO + Appium + Sauce Labs = Success? - Live Stream

YouTube

Automated Mobile Testing with Sauce Labs

YouTube

Parallel Testing with Sauce Labs

YouTube

Cross Browser Testing with Selenium, Sauce & Node.js

YouTube
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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Comparisons

View all alternatives
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Reviews and Ratings

(285)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.

One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.

Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.

Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.

Based on user reviews, users commonly recommend the following for Sauce Labs:

  1. Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.

  2. Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.

  3. Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.

Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.

Attribute Ratings

Reviews

(1-21 of 21)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • USB remote debugging isn't straightforward
  • device usage metrics is non existent or I can't find it
  • Individual level usage is fine. But would like to see usage at a team level. i.e. ability to generate a team access key
August 02, 2022

Sauce Labs Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Support on Ui needed still.we find some difficulties with UI
  • Searching for scenario or step and click on it to navigate to specific time of video
  • chance to also display the response of the requests, currently I can only see the request body.
Randall Kelley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • While spinning up a new virtual machine is easy, it can be tricky if you're not familiar with the need of creating a secured tunnel to access a test environment behind a firewall. Easy after you realize it though.
  • Getting live video to update while a test is running can be cumbersome. I've had to refresh the browser sometimes to get the video to load.
  • I wish tests would run faster especially with mobile emulators and simulators. I hate to put this down because I know how difficult this must be, but if I could magically make something better it would be the speed of tests.
Brook Beam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Sometimes the Sauce Connect Proxy on a Jenkins server can be inexplicable flaky and fail to start during a build job. When this occurs, debugging the cause is difficult, and it breaks the intention of the CI/CD model.
  • To execute a test in Sauce Labs from a local workstation against an application/environment that is firewalled requires starting the Sauce Connect Proxy utility on the local machine. This is a command line utility that may be unwieldy for non-technical people.
  • The Jenkins Sauce OnDemand plugin is, as of this writing, relatively restrictive in what capabilities it can set for test execution. If your automated tests wish to tap into more granular capabilities that Sauce Labs supports (such as desktop resolutions, Selenium version in remote VM, automated driver binary version, etc), then a programatic solution is required, as these capabilities cannot be configured from the Jenkins plugin user interface.
Stanislaw Wozniak | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Sometimes difficult to find right configuration for browser/os
  • us only datacenter - performance in europe is unacceptable
  • test configuration in CI - there should be libraries available to parse sauce plugin's configuration in CI platform such as Jenkins
  • support can be slow when issue is not trivial
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Developer tools. Unlike a major rival which has cleanly integrated tools, it is practically impossible to attach a debugger to many Sauce Lans sessions, due to how the VM and virtual device is set up.
  • Real device testing. Promised during evaluation as 'coming soon', this really only materialised as an optional extra subscription after Sauce Labs bought another company offering real devices. Disappointing.
  • Setup of the Sauce Connect tunnel. This command-line tool gives little feedback on what's going on if there is an issue, and cannot be run properly as a system daemon.
November 17, 2017

Sauce Labs is great!

Dmitry Shyshkin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Unavailability of proxy servers (which should be available soon in future)
  • Testing on iPads are really slow
  • It's more difficult to use sauce labs, if vpn/proxy is required to access test environment (compared to ease of use if its not required)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • For initial setup of running the sauce connect to run applications behind firewall when running the tests from local using command line is a problem, and also without support of FF extension(to create sauce connect proxy) not available on all versions its tricky
  • Sending the pass/fail status for the test executed on Sauce is little bit challenging when initially using the Sauce labs
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