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Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
Starting at $19 per month
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What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…
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Pricing
Live Testing
$19.00
Cloud
per month
Virtual Cloud
$149.00
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
WebdriverIO + Appium + Sauce Labs = Success? - Live Stream
YouTube
Automated Mobile Testing with Sauce Labs
YouTube
Parallel Testing with Sauce Labs
YouTube
Cross Browser Testing with Selenium, Sauce & Node.js
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Features
- Supported: Automated Cross-Browser Testing
- Supported: Automated Mobile Testing
- Supported: Manual Testing
- Supported: Real device cloud
- Supported: Integrations with all CI servers and JIRA
- Supported: Enterprise Security
- Supported: Proprietary Data Center
- Supported: Support for Selenium, Appium and JUnit Testing
- Supported: Professional Services & Onboarding
- Supported: Instructor-led Selenium and Appium training
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Sauce Labs Downloadables
- Sauce Labs Automated Testing Platform Datasheet
- Sauce Connect - Security in the Sauce Labs Cloud
- Sharecare Scales from Manual to Mobile with Sauce Labs - Case Study
- OKTA Increases Developer Productivity 80% with Sauce Labs - Case Study
- Campus Explorer Reduces Testing Time from 72 Hours to 72 Minutes with Sauce Labs - Case Study
Frequently Asked Questions
Reviewers rate Availability and Product Scalability highest, with a score of 10.
The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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(285)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.
One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.
Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.
Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.
Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.
Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.
Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.
Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.
Based on user reviews, users commonly recommend the following for Sauce Labs:
-
Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.
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Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.
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Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.
Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.
Attribute Ratings
Reviews
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August 03, 2022
Maintenance? What’s that? No such thing with Sauce Labs!
Probably a good thing, but haven't needed urgent support.
The times that we did raise a few things, the response time is fairly fast (within 24 hours). But then again, it was never for anything major.
The times that we did raise a few things, the response time is fairly fast (within 24 hours). But then again, it was never for anything major.
August 02, 2022
Sauce Labs Review
some where around march 2022 recently on server errors
August 02, 2022
Sauce Labs best software
Front end performance automation
July 11, 2022
Get Saucy!
They provide personalized support - they want to know YOUR use case and setup and work within it. This type of support is not common.
April 01, 2021
Sauce Labs review
We received exceptional support from SauceLabs when they setup a meeting with my team and myself which revolved around improving our testing process and giving us a good overview of Selenium WebDriver. We incorporated the tips from this meeting into our workflow and adjusted our script development process to accommodate these changes.
March 31, 2021
Sauce Labs Ninja Users
Yes, I remember when we stuck during creating a proper tunnels for Parallel testing and Saucelab team helped us to guide with best practices to achieve that.
March 30, 2021
Great to perform testing in several browsers and mobile devices and easy to integrate with automation.
We contacted the Sauclebas support team when our cloud/tunnel was showing offline and they provide us a really quick tutorial about how to restart it by ourselves, being this even better because they show us a way to solve this issue without the need to call or reach them.
March 30, 2021
The best in the business
There was a time that we ran into an issue with our tunnels. For some reason, it kept timing out almost every day. One of their support agents was very helpful and she walked me through all of the necessary steps to troubleshoot the issue. Saucelabs really cares our its customers, she followed with me when i didn't respond to our last conversation and helped til the issue is fully resolved.
October 11, 2019
Scale your tests. Now!
There was a case when we couldn't should down our SauceConnect tunnels.
SauceLabs representative responded within a few hours and helped to address the issue.
May 10, 2019
A Sauce Review
March 31, 2019
Amazing website
Yes,
Tristan Lombard was super quick to help with one of my questions. He immediately responded back in the same business day. I did not expect that but I really appreciated how quick he did it. Not only that but he made his response back very personable.
Tristan Lombard was super quick to help with one of my questions. He immediately responded back in the same business day. I did not expect that but I really appreciated how quick he did it. Not only that but he made his response back very personable.
When I was first trying to use Appium for mobile testing, I struggled quite a bit getting it up and running. I was attempting to use Sauce Labs, as well, while trying to get going. I ran into many issues (self made), but many times I didn't know if it was on my side or Sauce Labs, so there were a number of times that I sent them my problem. Not once did they kick it back to me saying it was on my side and not theirs. They always helped and would even escalate to a senior member to offer assistance with Appium to help out. Like I've said before, I can't say enough great things about the support I've received at Sauce Labs. They truly make your success their success.
Our trial period before we decided to purchase Sauce Labs was extensive. At this time, we were still entertaining the idea of their main competitor as well. We mostly needed to vet what service would best work with our continuous delivery pipeline, and we needed time to prove this out. The Sauce Labs representative we were working with at the time was more than helpful and went above and beyond to ensure that our trial period was extended to as long as we needed to make an informed decision.
January 16, 2018
Saucy
Score 9 out of 10
Vetted Review
Verified User
There was a lunch and learn for Sauce Labs and it was a great introduction for the product. Even though it was only a lunch and learn, the team asked if anybody had any issues and was willing to follow up with our team's issue even though it was only a lunch and learn.
November 17, 2017
Sauce Labs is great!
I don't know about one exceptional time.
I guess the issue I described before was exceptional.
When I contacted support about the problem I had, they explained that it wasn't their issue, but the problem with third-party software I used and they supported.
But instead of just stop on this, they took care of debugging the problem and reporting it to developers of that software.
All I had to do is to provide all the information I knew about the problem. And Sauce Labs support took care of the rest.
I guess the issue I described before was exceptional.
When I contacted support about the problem I had, they explained that it wasn't their issue, but the problem with third-party software I used and they supported.
But instead of just stop on this, they took care of debugging the problem and reporting it to developers of that software.
All I had to do is to provide all the information I knew about the problem. And Sauce Labs support took care of the rest.