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Sauce Labs

Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…

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Recent Reviews

TrustRadius Insights

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
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Nice product overall!

9 out of 10
October 19, 2022
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the …
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Sauce Labs review.

9 out of 10
October 12, 2022
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

Sauce Labs Provides Details for Android Developer and Engineer
02:10
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Pricing

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Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WebdriverIO + Appium + Sauce Labs = Success? - Live Stream

YouTube

Automated Mobile Testing with Sauce Labs

YouTube

Parallel Testing with Sauce Labs

YouTube

Cross Browser Testing with Selenium, Sauce & Node.js

YouTube
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

(285)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.

One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.

Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.

Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.

Based on user reviews, users commonly recommend the following for Sauce Labs:

  1. Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.

  2. Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.

  3. Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.

Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • we improve a lot in our browser compatibility, we had in the past special defect cases that occurred in production and we didn't had a way to see the problem. We use to release "fixes" hoping to fix that problems. Now we can replicate, debug and analyze the issue improving our code quality.
  • Android have a lot of different OS versions floating on the market, that was a blocker for us before, we use to test only on the newest Android OS version, but older versions had compatibility issues that we weren't able to debug and fix, Saucelabs improved this field a lot for us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Configured framework for locally run tests that execute through Saucelabs
  • Configured framework to integrate with Sauce Connect
  • Leveraged Saucelabs for debugging automation code on specific browsers
May 10, 2019

A Sauce Review

Joe Massimino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • to assist with manual testing by spinning up a selected browser and starting point.
  • Increasing boundary test limits such as capturing 1000 scenarios versus 10.
  • Finding inconsistencies in JS between browsers.
Randall Kelley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Using Sauce Labs has increased our test coverage which is the biggest win for us. Previously, we were limited by resources to create all the environments, but now we can test across many different types of configurations. This has been a huge boost to our testing!
  • Running tests in parallel! Before, we mostly ran our tests one by one which took a long time especially as we developed more and more scripts. Being able to seamlessly run many tests in parallel has greatly sped up testing and keeping our coverage at the same time.
  • The use of mobile emulators and simulators. Before we were limited by what devices we had on hand and only using a browser's emulator for our testing which is very limited and doesn't cover many features of a mobile device. Using Sauce Labs for emulator and simulator testing has helped us with greater coverage than we had before.
  • Sauce Labs real device farm! I've only test driven their real device farm, but it worked great! I was able to run my automation on native android and ios apps on real devices that we didn't have on hand. How can you beat that?
Brook Beam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to test the responsiveness of our user interfaces against smaller resolutions (either desktop or mobile)
  • The ability to test multiple independent browser sessions within the execution of a single test, such as for testing session independence for Single Sign-On cases, or for testing concurrent usage of an application across multiple browser sessions
  • The ability to execute automated or manual tests in Sauce Labs against localhost
November 17, 2017

Sauce Labs is great!

Dmitry Shyshkin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Run tests on real mobile device
  • Customer support not just helping with their issues, but helping resolve third-party problems.
  • Will say it one more time, the video recordings of tests are very cool and helpful
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • By embedding the sauce labs results into Jenkins build job to easily troubleshoot the failing tests
  • Executing the script which kicks off the sauce connect for an account that can easily be used by the manual testers or anyone on the product side who wants to access the web application behind firewall without setting up sauce connect on their machine
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