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Sauce Labs

Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…

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Recent Reviews

TrustRadius Insights

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
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TrustRadius Insights
TrustRadius Insights

Nice product overall!

9 out of 10
October 19, 2022
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the …
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Sauce Labs review.

9 out of 10
October 12, 2022
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Felipe Lisboa | TrustRadius Reviewer
Felipe Lisboa
QA
EmCash (Banking, 51-200 employees)

Video Reviews

1 video

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Sauce Labs Provides Details for Android Developer and Engineer
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Pricing

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Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WebdriverIO + Appium + Sauce Labs = Success? - Live Stream

YouTube

Automated Mobile Testing with Sauce Labs

YouTube

Parallel Testing with Sauce Labs

YouTube

Cross Browser Testing with Selenium, Sauce & Node.js

YouTube
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Integrations

Sauce Labs Competitors

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Sauce Labs Downloadables

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

(285)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.

One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.

Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.

Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.

Based on user reviews, users commonly recommend the following for Sauce Labs:

  1. Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.

  2. Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.

  3. Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.

Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.

Attribute Ratings

Reviews

(1-25 of 159)
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May 08, 2023

Sauce Labs is an excellent mobile testing platfor , but it may be too expensive for smaller organizations.

Felipe Lisboa | TrustRadius Reviewer
Felipe Lisboa
QA
EmCash (Banking, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
One of the key advantages of Sauce Labs is its ability to provide an extensive range of real devices for testing, including both Android and iOS devices. This feature allows users to test their mobile applications on actual devices and ensures that the app performs flawlessly on the targeted devices.
October 06, 2022

Cucumber running on real devices in the cloud

Verified User
Professional in Research & Development
Information Technology & Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
August 24, 2022

Picante, Alfredo, Soy? No matter your favorite sauce, Sauce Labs has you covered for software testing!

JW
John Wanke
Senior Software Engineer
USAA (Financial Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sauce Labs is well suited to multiple test environment scenarios, especially for testing in parallel. Sauce Labs is not well suited to customized test environments such as with specific operating system updates/hotfixes, software package installations with specific version requirements and / or environmental or usage configuration setup requirements.
August 06, 2022

Sauce Labs is a great product with a lot of features for debugging

Mohit Goenka | TrustRadius Reviewer
Mohit Goenka
Senior Engineering Manager
Yahoo! Inc. (Internet, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sauce Labs is well suited if your product works on different combinations of OS and browsers. It is easy to add new platforms and run the tests as needed. They are also on top of updating platform requirements as and when needed.

If your product does not have a lot of pages, Sauce Labs may not be the best fit for you.
August 05, 2022

Sauce Labs Enterprise Review

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sauce Labs is perfectly suited for any company or organization that needs to test on closed-source browsers such as Internet Explorer, Safari, and MS Edge. In addition, it is ideal for users that need high availability of automation test infrastructure as the VMs are always available if they are not being used.
August 05, 2022

A mobile testers unbiased experience

Verified User
Analyst in Quality Assurance
Computer Software Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For cases related to remote access. For example, when employees are unable to come into work due to various reasons and mobile device testing needs to be performed. When the devices reside at the place of work, Sauce Labs provides a great solution where full device testing can still be done without losing testing time.

As previously mentioned in this Work from Home Era ,Saucelabs for device access and using it as an automated solution is vital to the tech industry as everyone knows Automation is the future and what the industry is pushing and having a growing tool such as this assists greatly
August 03, 2022

Maintenance? What’s that? No such thing with Sauce Labs!

Verified User
Professional in Quality Assurance
Gambling & Casinos Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited: You know which set of core devices you need as a company which would then become your private devices. Also the ability to swap devices for new ones annually is most useful and cost efficient. Other devices that are used less often can then be used from the public set of devices. Not quite suited for the scenario where speed and framerate are the utmost importance.
August 02, 2022

AIQ is a massive game changer for SFDC Admins

Emiliano Vargas | TrustRadius Reviewer
Emiliano Vargas
Sales Operations Manager
Sauce Labs (Internet, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Again, as a Salesforce admin, there is nothing worse than creating a new validation rule or feature, testing it out in sandbox thoroughly, then rolling it out into production, only to discover that your testing didn't uncover a bug that stops the company from closing deals. This eliminates that completely, and in a way that is easily repeatable, and can be done in an instant. You essentially 'record' the steps you want to take to test a process, then you can replay it at any time after any changes have been made. No more testing the lead-to-op process a dozen times a quarter, with the click of a button, it's done.
August 02, 2022

Sauce Labs Review

Gek-Hui Yeo | TrustRadius Reviewer
Gek-Hui Yeo
Senior Software Engineer
SAP (Computer Software, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sauce Labs has always been my choice for automation UI cross browser testing tool. The technical knowledge of the Sauce Labs team is excellent. The customer support Kazeem Omisore gives to me and my team is five stars. Happy that my company has chosen Sauce Labs.
August 02, 2022

I think it is a good product with good documentation and webinars. I would like them to improve the speed.

Taylor Campbell | TrustRadius Reviewer
Taylor Campbell
Business Analyst
2U (Computer Software, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think it is well suited when you do not have access to the particular device. It is also good for hooking up automation suites and is fairly easy to do this with good documentation. I think it is less appropriate when you have the physical device you need for testing.
January 24, 2022

Review for Sauce Labs web driver

BM
Bala Murugan
Autoamtion Tester
CISCO (Information Technology & Services, 10,001+ employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I can recommend Sauce Labs if we need to test if the given build is good or is working in all the browsers correctly. That means the scenario count is less than 10, so execution time does not matter here. But if we need to run a test suite with >100 then this is not suitable because it is 200% more time-consuming when compared to other web drivers.
January 21, 2022

The Standard for Mobile Testing

Scott Lazenby | TrustRadius Reviewer
Scott Lazenby
VP Customer Success, BFSI
Qualitest Group (Management Consulting, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
Sauce Labs is always the preferred choice for any client in need of mobile testing. Their product is feature-rich, intuitive, and their innovation stands out. Their enablement and support teams are very responsive and helpful.
January 10, 2022

Sauce Labs is a very good choice if it meets your needs

Verified User
Director in Research & Development
Computer Software Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Access to specific devices is good, as well as access to a specific browser/platform. We are not able to connect our dev environments to Sauce Labs because the devices are put in our VPC. Some versions are not available like iPhone with iOS 12.1. With iOS, there is limited/no support for push notifications without real devices due to Apple's provisioning profiles.
December 08, 2021

A great product for nearly any enterprise level test automation need.

Verified User
Manager in Engineering
Hospitality Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Sauce Labs is well suited for teams using Selenium-based testing flows, [which] need enterprise level support, and cross browser, cross-device testing management. SauceLabs is not for smaller teams that will not be [scaled] to support multiple generations of multiple browsers on multiple devices. However, if you are a small team and want to offload your entire selenium configuration to get rid of technical debt, it could be valuable there as well.
November 30, 2021

Sauce Labs: sweet, spicy, and savory

Verified User
Employee in Information Technology
Retail Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend Sauce Labs for web automation testing, period. Hands-down the easiest decision to make. Their Selenium support is great and they always keep browser support up-to-date. Documentation is great and always improving. The Sauce Configurator is essential for setting up specific browser or mobile device combinations. Sauce Labs also now supports Cypress, Puppeteer, and other test frameworks too. With API Fortress, AutonomIQ, Screener, BackTrace, and Appium/Real Device, they provide an integrated solution for testing everything, everywhere.
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