Reviews (1-12 of 12)
For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up.
Most of the time support guys were quick and helpful in fixing issues that I have.
They also helped me to find workarounds for the issues that were not on their site, but the third party software I used and they supported.
If the reported issue is already known, they send periodic updates on the progress of that issue.
There are few ways to report a problem to Sauce Labs support team, and the easiest I have found is a built-in report creator that can be accessed from the test itself, so they have all the logs of the test, that has an issue, and just small amount of explanation needed.
Outside of resolving technical issues, SauceLabs is very helpful in recommending tips and enhancements to the automated testing process as well as discussing any kind of improvements to our automation framework to improve SauceLabs integration.
Sauce Labs Scorecard Summary
About Sauce Labs
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Free service available for Open Source projects.
Sauce Labs Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Sauce Labs Technical Details