Scale Computing Platform

Scale Computing Platform

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Score 9.6 out of 100
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Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system...
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Recent Reviews

Making the job easy.

9 out of 10
August 14, 2022
The scale helps simplify and enhance our IT infrastructure. With its hyper-converged system, it seamlessly blends our needs together into …
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How Scale Computing Platform Differs From Its Competitors

Apps Run

We run our SIS on Scale and it has never run better. We also run our Time Management system as well as various SQL databases and have never had a hiccup with the systems since moving them over to Scale.
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Apps Run

In our situation, we were looking for an inexpensive solution to replace our aging hardware. We have no plans to expand our current implementation; however, from what I understand it's very easy to do so. Scale's HCI allowed us to consolidate all our racked equipment down to 2U, and we have not …
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Apps Run

We have been able to move over all our critical function servers to the Scale platform with zero issues, we are running everything from our Scale Platform, including active directory controllers, state-wide testing software, student information systems, and robust financial database systems. The …
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Apps Run

SQL
AD
File Servers
Web Servers
Application servers.

Performance is exactly as required. I couldn't be happier with the systems. Pricing is a challenge at times, but with alternatives like Proxmox/XCP-NG as alternatives where we need to have the backend knowledge to resolve things ourselves, this is …
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Apps Run

We are currently in the process of migrating from our previous virtual infrastructure, so I can really say.
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Apps Run

The focus of our decision to migrate to Scale was to move our production SQL and LoB servers. This process was incredibly straightforward with the assistance of Carbonite and Scale support. There was very little downtime, and even our end users commented they noticed improved performance.
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Apps Run

We have many different virtual machines running different services on our Scale Cluster. We have multiple Windows Servers that run our core infrastructure tools to support all of our users. Just recently, we set up a Parallels VDI with them and added and new node to our previous cluster to …
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Apps Run

We run our whole company on our Scale Computing Platform cluster. We currently run our Fileserver, SQL Server, Shipping Server, ERP Server, and 2 terminal servers for all our remote users.
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Apps Run

I currently run our domain controller, file server, and backup server in our environment. When maintenance is needed on a node or a system update is ready to be installed, simply migrate the servers to a different node and continue with maintenance while production stays going and there are no …
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Apps Run

Database such as Oracle and SQL, financial applications are great indicators where they receive the performance that they need. Some other good examples are Sharepoint which as we know can grow very large amount of data.
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Apps Run

Virtual appliances, web servers, application servers SQL servers, BI/Tableau servers, other business support applications
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Apps Run

We run in-house Exchange, SQL, MySQL, and Apache web servers. They run flawlessly. The only problems I have are with the individual applications themselves, never at the infrastructure level. When I bought the system they didn't have SSD out yet, so I can't speak about the ability to portion out …
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Apps Run

We run everything on our Scale solution. This includes a SQL server for our ERP software, multiple licensing applications as well as file servers and domain controllers. I even have some desktops set up for VPN purposes. Everything works flawlessly. I can't imagine a scenario where Scale wouldn't …
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Apps Run

Single print server servicing 5,000 users, building management systems controlling perimeter access and heating systems. Secure Token Service infrastructure runs on the system, domain controllers including those with FSMO roles run on the system.
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Apps Run

We run our Exchange Servers, HVAC, Shoretel, File Servers, Scanning Servers, Domain Controllers, and I would run anything else on this hardware.
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Apps Run

Our ERP system completely runs on Scale Computing HC3. I was able to break out other important services into their own servers so restarting one machine does not take down all services any more.
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Apps Run

We run both VMWare and HC3 virtual servers. We are currently running our SQL Server and two terminal servers on our HC3 system. I was reluctant to move the SQL server to a virtual environment due to lag-time issues, but there hasn't been a noticeable lag in our SQL Server. We run all of our …

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Apps Run

We use virtual servers to house mission critical databases that are written to daily with large amounts of data with no issues. Our online backup software is able to connect with the virtual servers to add another layer of disaster recovery.
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Apps Run

We run our main LDAP, SQL, and remote desktop services on Scale. We had an aging installation of SQL server. Because we had it on Scale, we were easily able to make a replacement/upgrade VM and then seamlessly transfer everything over to the new server with no glitches. We can also spin up …
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Apps Run

The most important business-critical application we run on HC3 is Exchange. Everyone knows how important e-mail is in today's business environment. I fully trust in our HC3 environment to keep it, along with our other critical applications running 100% of the time.
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Apps Run

I have a. EMR, and Laserfiche running on my cluster adding storage is just a couple of keystrokes, takes longer for the server software to add in the extra space, and my end users think each VM is on its own physical hardware.
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Apps Run

We use SQL as the backbone for many core applications whenever the server hard drive fills it only takes minutes to spin up a duplication of the SQL machine with expanded storage.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Scale Computing Platform, and make your voice heard!

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Pricing

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HC1200

$8,500

On Premise
Per Node

HC1250

$9,665

On Premise
Per Node

HC1250D

$15,170

On Premise
Per Node

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.scalecomputing.com/document…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

HC3 Success Story - Detroit Symphony Orchestra
03:16
HC3 Success Story - American Foundry Group
04:35
HC3 Success Story - MSD of Wayne Township
04:57
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Features

  • Supported: Simplicity
  • Supported: Availability
  • Supported: Scalability

Scale Computing Platform Screenshots

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Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Downloadables

Scale Computing Platform Integrations

Scale Computing Platform Competitors

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

VMware vCenter Server, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 35)
Companies can't remove reviews or game the system. Here's why
August 17, 2022

Scale Computing rocks.

Gord Hynes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
we had a deployment recently where no matter what we did, the cluster would not initialize. With the Lenovo-based servers, we had xClarity access (console) for the techs to connect and investigate. After a couple of hours of testing, the engineer found that there were files that needed to be removed that shouldn't have been there (From factory). though it took time, the resolution was immediate once the fix was found. the support team never looked for a reason to push blame to us, and took ownership of the problem immediately.
Tom Blazek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Scale Computing's support is top notch! Hands down, one of the best companies I have ever worked with, from a support perspective. I cant remember a time when I was connected with a technician that was not thoroughly knowledgeable on their platform. Each time I have called, the issue was resolved in minutes. There was only one time when I called and was connected with an operator, most likely from a third party, who didnt really know the product. After I was connected to an actual technician, all was well again
December 18, 2020

Scale HC3 Review

Jon Brantner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have limited interaction with their support because it isn't required. Once during a firmware update it locked (weeknight at approx 11PM). They answered quickly and worked with me not only to get passed the issue that occurred but through the rest of the upgrade to make sure I didn't have additional problems. Above and beyond.
Tracy Burton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
There have been a few occasions I've needed to call support. One time in particular, one of the hard drives died. I contacted support and had a replacement the next day and in the process no data was close to being lost due to their platform's duplication methods.
Ryan Elsenheimer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We had 1 situation where a drive failed in a very unusual way, and the Scale system wouldn't let go of or allow us to replace the drive safely via our interface. Scale worked on the problem and crossshipped the replacement drive in one sequence. There was no delay. Scale understood the requirement of stability and uptime and made sure we stayed online. We have had zero downtime, apart from plant power failures which has nothing to do with Scale.
Score 10 out of 10
Vetted Review
Verified User
I have had very few problems with any of our HC3 clusters. On one occasion however, we updated our main cluster and DR cluster and this caused a few of our VM's to have errors that I was unfamiliar with. I called in to open a support case and the knowledgeable support staff at Scale knew exactly what to do and had the clusters back to normal in no time.
Score 10 out of 10
Vetted Review
Verified User
Every time. I have had no failures in hardware or software. The times I needed to contact support were for things that only support can do such as initiate an update outside of the current release path or access deeper logs.
Greg Madden, CISSP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When we initiated the rollout, there was one issue in the way we configured one of the scale devices. We were having issues getting the two stacks to link up and Scale came in and found the error in the setup config within 20 minutes. They really know what they are looking for and how to find it.
Score 10 out of 10
Vetted Review
Verified User
When I was having issues migrating from XenServer, they stayed on the phone with me for hours helping me figure out what was causing the errors on the import. They pointed me in the right direction and together we made a step by step walkthrough on this process.
Score 8 out of 10
Vetted Review
Verified User
Anytime I've opened a ticket with Scale, including non-critical, they've been quick to reply. In one particular incident, we had a drive failure shortly after deployment. They promptly sent us a new drive and instructions on how to replace the drive. It was very straightforward, but they also offered to guide me through the process. They have always been courteous with each of my support requests.
Thomas Martini | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
During the initial setup we had many questions which were answered within minutes. Not only did I not have to wait long for an answer, but they followed up with a phone call to make sure that everything went smoothly.
Blaine Derek Cappel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Have only had to call support a handful of times over the years and every single time the support staff have either fixed the issue immediately or explained exactly what I needed to know. Professional and courteous through and through. My experience with Scale has been nothing less than fantastic.
David Roden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We originally had Scale nodes it 2 different offices. When the smaller office closed, we brought those back to the main office for incorporation into our main cluster. Scale's assistance with this effort made it a simple task. .
Chris Nixon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
During COVID we have really exercised our use of the 5 clusters in production, especially for VDI deployments, and this led to some performance overhead.

Scale support "dialed in" using the built in "user initiated dial out only" support channel to run performance tests and were able to provide practical advice including an upgrade to the cluster software that would fix a Windows 10 vCPU performance issue.

They did a through job and the subsequent upgrade; also easy; produced the results we were looking for in returning the performance levels to where they needed to be
Score 10 out of 10
Vetted Review
Verified User
We have only had to use SCALE for a couple of support questions, but they were strictly on the migration of old servers to this platform. Although the issue was not necessarily with their system, they were eager to help us out, and rectified the problem quickly. They wanted to ensure we were happy with everything. We were!
November 24, 2020

Great solution!

Josh Meredith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
They are very quick to respond to support requests. Then I just open a tunnel on the node and they are good to connect and get it taken care of in a timely manner. They are also good to keep me updated with how things are going via email.
Ryan Janzen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I'd be hard pressed to find just one time as every time I have called their support line I have received top notch support from the opening of the incident to the close of the incident.
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