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Scalefusion

Scalefusion

Overview

What is Scalefusion?

Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies management of diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment…

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Recent Reviews

TrustRadius Insights

Scalefusion, a powerful mobile device management software, has proven to be a valuable solution for a wide range of use cases. Users have …
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I love using Scalefusion

10 out of 10
February 11, 2023
The tool is easy to onboard and intuitive to use. I can configure all devices across multiple platforms as per my company's policies. …
Continue reading
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Reviewer Pros & Cons

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Pricing

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Starter

$24.00

Cloud
per year

Business

$36.00

Cloud
per year

Enterprise

$48.00

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://scalefusion.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Scalefusion?

Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies management of diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment scenarios such as dedicated-device, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device).

The vendor states over 6000 businesses globally rely on Scalefusion to manage their company-owned and employee-owned (BYOD) devices. Organizations big and small from various sectors like Logistics, Healthcare, Retail, Education, Financial Services, and many more use Scalefusion.

Solution Offerings by Business Initiative:
  • Mobile Device Management
  • Enterprise Mobility Management
  • Rugged Device Management
  • Bring Your Own Device (BYOD)
  • Unified Endpoint Management

Supported Operating Systems:
  • Android Management
  • iOS Management
  • Windows 10 Management
  • macOS Management

Boasting users across the globe, from startups to global enterprises, Scalefusion states they strive to help businesses thrive, and power businesses with mobility for success.

Scalefusion Features

  • Supported: Remote Cast & Control
  • Supported: Team Communication Suite
  • Supported: Mobile Application Management
  • Supported: Mobile Content Management
  • Supported: Scalefusion Workflows
  • Supported: Samsung Knox, Android Zero-Touch Enrollment
  • Supported: Location Tracking & Multi Geo-fencing
  • Supported: G Suite & Office 365 Integration
  • Supported: Scalefusion InterOps

Scalefusion Screenshots

Screenshot of the Scalefusion Unified Mobile Device Management dashboard, used to manage devices, apps, and content. Couple that with the data-driven mobile analytics feature DeepDive, it offers a 360-degree overview of the entire device inventory.Screenshot of Location tracking and GeofencingScreenshot of Remote Cast and ControlScreenshot of Application ManagementScreenshot of Application Management

Scalefusion Integrations

  • Microsoft Entra ID
  • Apple Volume Purchase Program
  • Apple Device Enrollment Program
  • Windows Autopilot

Scalefusion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAll
Supported LanguagesEnglish, German, Russian, French & Portuguese
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Scalefusion, a powerful mobile device management software, has proven to be a valuable solution for a wide range of use cases. Users have reported increased productivity and cost savings by locking their tablets, preventing certain actions on Android devices, and utilizing Kiosk mode. The software allows for remote lockdown and control of Android devices, providing convenience and flexibility. Streamlining internal operations with Scalefusion has improved service to customers.

Users praise Scalefusion as an excellent and easy-to-use solution for tracking and controlling device usage remotely. The software's capability to push out applications, remote control devices, and lockdown devices effectively meets users' needs. For the rollout of tablets to senior citizens, Scalefusion enables control over apps, data security, and device administration, making device management effortless. It also simplifies management of a large number of devices across multiple markets, providing ease of use and efficiency.

The product offers complete device lockdown and remote control, secure proctoring for exams, quick software updates, and advanced features such as reporting and geo-fencing. Users have found Scalefusion helpful in resolving connectivity issues, pushing applications, and enrolling devices into the management application. They appreciate the ability to easily synchronize tablets, ensuring consistent messages, applications, and remote logins.

Scalefusion's dashboard has been instrumental in grouping devices, managing software updates, troubleshooting software issues. Users have experienced improved security for customer-facing tablets in their offices. The software has helped address challenges related to app availability and device security effectively.

Additionally, Scalefusion has been highly valuable for managing fleets of mobile devices and providing remote assistance to field users. With its responsive support team resolving issues promptly, users have a positive experience using the software. It has successfully resolved issues related to pop-up blockers and ad blockers.

The benefits are not limited to specific industries or users; Scalefusion offers ease of use and efficient management for various sectors such as nursing homes, contract drivers' employers, and companies deploying devices. With its robust security features and remote management capabilities, Scalefusion has made a significant difference in monitoring mobile devices and pushing updates without manual intervention.

Overall, Scalefusion's versatility and user-friendly approach make it a reliable solution for device management, security, and control.

Intuitive and User-friendly Interface: Reviewers have consistently praised Scalefusion for its intuitive and user-friendly interface. Many users have found it easy to set up and navigate, with a well-organized dashboard and intuitive workflows.

Prompt and Helpful Customer Support: The prompt and helpful customer support provided by Scalefusion is highly valued by reviewers. Several users have expressed their satisfaction with the knowledge and expertise of the support team, highlighting their quick response time in resolving issues.

Ability to Remotely Update and Control Devices: Users appreciate the ability of Scalefusion to remotely update and control devices. This feature has been mentioned by multiple reviewers as a valuable asset, allowing them to efficiently manage diverse devices and operating systems in one application.

Learning Curve: Some users have found the software to have a steep learning curve, particularly for those who are not tech-savvy. They mentioned that it can be overwhelming and may require time and effort to understand all its features.

Web Portal Issues: Several users have experienced random timeouts on the web portal, causing disruptions in their workflow. Additionally, they found the device enrollment process to be time-consuming and sluggish, which affected their overall user experience.

Limited Support for Remote Solution: Users have encountered issues with the remote solution feature, such as difficulties with the chat function and the lack of support for multi-monitors in kiosk mode. This has led to frustration when trying to manage devices remotely or set up kiosk displays efficiently.

Scalefusion, a mobile device management (MDM) software, has received several recommendations from users. The three most common recommendations are:

  1. Speaking to Support and Customer Service: Users highly recommend reaching out to Scalefusion's support and customer service team during the setup phase. They praise the team for their helpfulness and professionalism, suggesting taking advantage of their assistance to maximize the use of Scalefusion's products/services.

  2. Easy Deployment and Custom Setup: Users recommend Scalefusion for its ease of use and straightforward deployment process. They highlight the software's ability to support multiple devices and platforms, making it suitable for businesses of all sizes. Additionally, users mention that Scalefusion offers custom setup options to tailor the solution to specific device requirements.

  3. Reliable Monitoring and Control: Users recommend Scalefusion for monitoring employee activities and maintaining control over enterprise devices and applications. They are satisfied with Scalefusion's features that allow them to lock down devices, ensuring usage is restricted to work-related tasks only. The software is praised for its security, reliability, and ability to scale with enterprises that have multiple operating systems.

It is worth noting that Mobilock Pro also receives positive recommendations from users. Users highly recommend Mobilock Pro for businesses with field staff as it helps save on data usage and increase productivity. They appreciate how it prevents unauthorized app installations or exiting the software without proper authorization.

Overall, users find both Scalefusion and Mobilock Pro valuable tools for managing mobile devices in enterprises while offering reliable support and unique features at affordable prices.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
We use Scalefusion to manage mobile phones, track our teams, send broadcast messages, we have 70 licenses and use mostly android devices, with a few iPhones. We use location to redirect teams to assist others
  • group messaging works well
  • cannot be uninstalled
  • you can tell who's phone is off
  • battery life of phones is dramatically affected if location is used
There a few things I wish I knew before committing to this software.
1. If you plan to track locations of devices then it drains battery life of phones quickly, I had to reduce the location ping to every 15 minutes to mitigate the poor battery performance.
2. The built in mapping on the Scalefusion site is not very useful, you can only map one device at a time. I had to write an app to map all the devices onto one map. I offered to sell them my map, they did not reply and have since copied it, so now they have group mapping but it is not as good as mine. (no satellite view options and does not use google maps)
  • location tracking of phones
  • Location tracking is useful as well as being a legal aid in case of a legal suit
70
The software is installed on approximately 70 devices, the users do not have to do anything as it runs in the background. However there are some messages that the operating system will show that annoy users.
The administration software is only used by 1 person.
1
You need to be familiar with phone operating systems, and in general using software, there are no special skills, but experience with badly designed user interfaces is advantageous because the Scalefusion interface is not amazing.
  • location tracking
  • pusing messages and software
  • knowing the location of people has helped in odd ways
We need this type of software, Scalefusion although clunky, it does function. And their prices are good compared to the competition. Note I have not tried the competitions software, just looked at their prices.
The feature list is huge for this software. So the configuration can be daunting. However their support team helps during setup.
Location for phones needs to be configured to only update every 15 minutes or else it will kill the battery.
Their support seems to think that is not a problem, but if I had known that before purchasing I would not have purchased.
No - we have not done any customization to the interface
Yes - we have added extensive custom code
The support is quite good, usually you can get a response answer within an hour, however many issues take quite a while to resolve.
no, it is included
Yes
They don't consider draining the battery too quickly a bug
I am impressed that initial contact for any support question is quickly acknowledged.
Installation is easy.
There is a steep learning curve of what the software can and cannot do.
It is also quite comprehensive, so the is much to absorb.
The user interface is not intuitive, many setting are buried very deep.
  • enrolling a device is easy
  • listing devices
  • group messaging
  • setting up a profile
  • tuning the location feature to use less battery life
February 11, 2023

I love using Scalefusion

Score 10 out of 10
Vetted Review
Verified User
The tool is easy to onboard and intuitive to use. I can configure all devices across multiple platforms as per my company's policies. I personally love the kiosk management to lockdown devices to a few applications.<br>Most Important FeaturesThe features which I enjoyed the most are<br> -- Remote cast &amp; remote control to troubleshoot end-user devices<br>- Dynamic device groups to group devices based on OS, device ownership<br>- Windows Patch Management - Viewing the Windows patch management grid. <br>It provides details about all the available OS patches for Windows devices
  • Mobile Device Management
  • Mobile Application Management
  • Content Management
  • Granular features may take time to learn
I mostly used it for content management and it is very useful
  • Mobile Application Management
  • Content Management
  • Centralized management
  • Multi-OS support (Android, iOS, Windows, Linux)
  • Tech Support
NA
Hüseyin Dal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Scalefusion as our Mobile Device Management solution. We are controlling our devices via Scalefusion, for deploying our applications and restricting unnecessary use.
  • Working on cloud. No physical device needed.
  • Supports big number of devices.
  • Deploying applications sometimes stuck and get time.
We have different locations and we are dividing our locations by device groups and device profiles. With these scenarios, it's getting easier to manage our devices.
  • Supports multi device groups and profiles.
  • Working on cloud, no needed physical devices.
  • Once we set up our device through Scalefusion we manage our devices from end to end. That's why it's cost friendly and easy to manage our environment.
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