Name: Scansor
Author: itesys

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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Scansor is a software solution offered by itesys AG that is designed to assist with contact and inquiry management, online marketing, web analysis, and optimization. The product is targeted at small to large-sized companies across various professions and industries, including e-commerce businesses, online retailers, marketing agencies, customer service departments, and business consultants.

## Key Features

**Customer Account**: According to the vendor, Scansor allows customers to create personal accounts within its online platform. These accounts are private and not indexed by search engines. IP addresses and access times are logged during registration and subsequent use, and customer account data is deleted upon termination, unless required for legal reasons.

**Online Shop and E-Commerce**: Scansor facilitates the processing of customer data for product selection, purchasing, and ordering. The software integrates with service providers for delivery and execution, as well as banks and payment service providers for secure payment transactions. It collects necessary details for delivery, invoicing, and contact information during the ordering process.

**Registration, Login, and User Account**: Users have the ability to create user accounts within Scansor, with mandatory information provided during registration. IP addresses and user actions are stored for security purposes. Relevant information about user accounts can be communicated via email.

**Contact and Inquiry Management**: Scansor efficiently processes information from inquiries and contact requests to ensure prompt and effective communication with users. It utilizes contact forms and other communication channels to collect and process data, providing users with the requested information and support. Email may also be used to communicate information related to user accounts.

**Newsletter and Electronic Communications**: According to the vendor, Scansor enables the sending of newsletters, emails, and other electronic communications with user consent or legal permission. Users can subscribe to newsletters by providing their email addresses, and a double opt-in procedure is implemented for registration. Unsubscribed email addresses may be stored for up to three years for evidentiary purposes.

**Web Analysis, Monitoring, and Optimization**: Scansor utilizes web analysis to evaluate visitor traffic and optimize online services. It analyzes user behavior, interests, and demographic information to enhance performance. Test procedures are employed for continuous optimization, and user profiles and cookies are generated for analysis and optimization purposes.

**Online Marketing**: According to the vendor, Scansor effectively processes personal data for online marketing purposes. It creates user profiles based on potential interests and measures the effectiveness of marketing activities. User behavior and interests are stored in cookies for personalized content display, while conversion tracking allows for accurate measurement of marketing effectiveness.

**Profiles in Social Networks (Social Media)**: Scansor maintains online presences within social networks, utilizing user data for communication and information purposes. According to the vendor, it may process user data outside the European Union and employ such data for market research and advertising within social networks.

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Scansor

Overview

What is Scansor?