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SchoolMessenger

SchoolMessenger

Overview

What is SchoolMessenger?

SchoolMessenger, a West Corporation solution managed by West Education, the company's education unit, is a school community software featuring secure email, social media monitoring, school website, and mobile app.

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Recent Reviews
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Pricing

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SchoolMessenger

SchoolMessenger

N/A
Unavailable

What is SchoolMessenger?

SchoolMessenger, a West Corporation solution managed by West Education, the company's education unit, is a school community software featuring secure email, social media monitoring, school website, and mobile app.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SchoolMessenger?

SchoolMessenger Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
January 25, 2019

Easy To Send Quick Notifications To Parents

Verified User
Employee in Other
Education Management Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
School messenger is being utilized in schools to send information to parents. This allows the parents to receive quick emails from the school regarding school events or other important events. It addresses the possible issue of students misplacing papers that go home and also eliminates the needs for paper copies going home.
Pros and Cons
  • Email access.
  • Attachments.
  • Notifications to parents regarding important information.
  • Page editing tools could be streamlined better.
  • Navigation could be more straightforward.
  • A short process to get up and running.
Likelihood to Recommend
SchoolMessenger is great to send information to parents that can't be sent in a letter home. If a bus is running late, we can send a message out using SchoolMessenger to notify the parents instead of them worrying about their students on the bus. SchoolMessenger is a quick way for our families to be contacted as a whole.
Return on Investment
  • Ease of access.
  • Quick access for families.
  • PowerSchool Integration.
Alternatives Considered
Teachers have used Remind for the classroom setting, but SchoolMessenger has been great to send messages to the entire school. It makes it easy for the school to communicate with parents. We have turned this ability off in our LMS because we are very satisfied with SchoolMessenger.
Other Software Used
Performance
8
Once set up, it is very easy for the school to send messages quickly to parents. SchoolMessenger is very reliable in sending messages to parents. We rarely hear from a parent telling the school that they have not received messages. This is very important during emergency situations and that parents will feel comfortable.
Usability
9
SchoolMessenger serves our main purpose of sending out emergency notifications and notices to parents. It is great to cut down on the paper use and the ability to attach documents to our notes. We have used this to send home notifications from our Parent-Teacher Organization. Parents have thanked us for sending a back ups due to papers being misplaced and knowing that they have a backup through email.
Ease of Integration
9
The ability to pull information from PowerSchool and use the contacts within PowerSchool makes it easily accessible when sending alerts to parents or guardians. Being able to update parent information is easy as well. The ability that SchoolMessenger integrates with PowerSchool is the reason why we selected SchoolMessenger. It works well.
January 24, 2019

School Website Design with Added Benefits

Verified User
Employee in Information Technology
Education Management Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We transitioned our district and school websites over to SchoolMessenger. We were looking for something that offered a more modern look and feel, as well as responsive technology so it could be viewed on different devices. We also wanted something that had an app feature, included broadcasts, and didn't break us financially. This included everything we need in one package.
Pros and Cons
  • The responsive technology is really good. Moving banners are smooth and viewing on a phone has a cleaner scrolling view.
  • Modern, sleek design, with more visual options.
  • The included broadcast feature helps us a lot with notifications.
  • Limited functionality. A lot is set through templates. This makes it difficult to really hone in and customize to your liking. You can change colors, etc. But really getting creative with website/webpage design isn't as advanced as some other programs.
  • The page editing (for example faculty member and department pages) is difficult to navigate. This would be a lot better if it was cleaned up and easier to navigate.
  • Setting up the website is difficult and time-consuming as well as the app part.
Likelihood to Recommend
This is great for schools who want a bulk package of services at a competitive cost. Older website designs limit functionality and have a very square design. SchoolMessenger has more modern templates with newer capabilities which is better for visitors of the site. The functionality is great for parents who are accessing the site on the go, which happens more often than you know.
Return on Investment
  • Allowed visitors to navigate our website on mobile devices much easier, with less time.
  • Afforded us options to integrate broadcasts and notifications limited other tools used.
  • Updated our look to match a more modern, tech savvy atmosphere.
Alternatives Considered
We went from Final Site to SchoolMessenger. Final Site had a lot of customization with so much functionality and a real professional look and feel. Unfortunately, the cost set us on a new path, which led us to SchoolMessenger. SchoolMessenger packages a lot of the services we need in one, but it is missing core elements of design that Final Site offered us.
Other Software Used
Performance
8
Overall, this is a good, effective, and cost-efficient product. It is missing some key functionality we had with a previous program which limits my total score, but I still think a lot of school districts can get a lot out of SchoolMessenger. The features and functions they do include work well.
Usability
6
Viewing the website works really well. However, designing and building pages is difficult and limited. The menu of choices and navigating it is difficult. It requires steps to complete simple tasks or embed outside elements. With this, I think SchoolMessenger could use some revamping to assist those who aren't fluent in HTML and web design, much like other programs like Weebly, Wix, or WordPress work.
Ease of Integration
7
What we thought would be a simple task was no easy feat. It took us a lot of time to get SchoolMessenger up and running and we never implemented the app feature. This was something that just put us over our timetable as we needed to get the website up for parents and community.
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