Schoox

Currently HotSchedules Train powered by Schoox is being utilized by our entire organization. We currently have 6 restaurants in our group and every single employee is on Schoox. Schoox will be used 100% for our new hire training program for all positions (server, host, bartender, line cook, prep cook, dishwasher, managers). The number one business problem that Schoox addresses is consistency. With Schoox, we can nearly guarantee that every single new hire is seeing all of the material because it can be tracked, and quite easily I may add.

HotSchedules Train is used by our entire organization. This is the system we use to train everyone in our company from hourly team members, to general managers and minor additions to our menu or a new system being implemented in our company. We use almost every aspect of this training tool minus a few. It is my job to create and upload our training into the system as well as maintain its accuracy.

We are using HotSchedules Train across the entire company. We manage 19 locations and 10 different concepts. We use Train for our new hire training for all positions, both hourly and manager, in the restaurants as well as continuing education for those that want to learn more. Train allows us to deliver a consistent message to our employees as well as quickly updating that message as necessary.

Train is being used currently with our service team for the new staff member training classes. We are developing our own customized training program for all departments as soon as we have the time to record training videos. Will be a huge asset as we progress forward with our custom training programs at all locations.

Our company uses HotSchedules Train powered by Schoox for all of our new hire teammate training as well as information and product roll outs. Our teammates like using their smartphones in the first place, so we moved our training to something they already have in their hands. It also lets us capitalize on micro-learning and instant feedback.

HotSchedules Train is being used across our entire organization. We're using it for initial employee training, new manager training, compliance, and ongoing training and development.

We are using HS Schoox to provide training to all employees within the restaurant. I've created a training program with lectures and step by step guides to assist with menu and wine knowledge for FOH employees, and kitchen safety and prep knowledge for BOH employees. Each course ends with tests to ensure that all employees understand their roles and company policies and procedures.

We use it for all of our training for managers and hourly team members.

At Silver City Restaurant & Alehouse, we use Schoox to not only train both the Front of the House, and Kitchen staff, but to also ensure what's communicated to them is consistent, and clearly understood amongst everyone. Schoox also addresses the issue of tracking whether or not an employee has been trained in a particular position, new menu item, or any other new material.

Right now we are using Schoox for all of our FOH training. All servers and support staff go through their checklists and testing from orientation through training completion. We then do all menu testing and new feature training through Schoox. It has made the accountability of completion much easier.

We use HotSchedules across our entire organization. Helps out with time management, labor reports, and online training. HotSchedules gave us the ability to map out our days, weeks, and months to assure that we are setup for success for every section of our company. It's an essential part of our work flow.

We use Schoox mainly to administer testing and assessment, measure competency and track training completion for our restaurant leadership roles.

Schoox has cut training time for both back-of-the-house and front-of-the-house while increasing service standards and brand knowledge. Schoox allows me to confirm that the knowledge/classroom portion of our training is being completed with all our new team members prior to starting their first solo shift. This format is ideal for most of our team members, they love using a tablet, iPad or smartphone as the source of communication/training.

We use HotSchedules Train powered by Schoox, for all our employees to be able to take some required training. One of the uses is for our employee orientation. We are a small business, in the pas, we would hold an orientation with an owner/manager being the facilitator to one (or ideally) a few new employees. A problem we found was coordinating the training with multiple new hires and coordination with an owner/manager. Now we have our entire orientation on HotSchedules Train powered by Schoox, which enables a more flexible scheduling of the employee. It also frees up the owner/manager to handle other parts of the business on a daily basis. Another use is for our menu test. Now everything is digital and scored right through HotSchedules Train powered by Schoox. In both cases a huge time saver for management.

We currently use it for training our managers and supervisors. We plan to implement it across to the hourly crew next year after we iron out the kinks. We started using Schoox because of its affordability and ease of use. Schoox does not do everything that we want but does a lot of it. We wanted to remove paper training and be able to have a place to house all of the quizzes and "scorecards" for their employment. The next stage is to build videos.

We use it to train our hourly staff for serving, hosting and cooking.

We have all our employees take quizzes though Train. We also have new hires watch videos we have set up.

All hourly employees have specified training that they must complete in order to complete their training program. [It's] Used nationwide in all sites, all cities. Allows the message being conveyed to be universal. No loss of information across many cities. Better form of communication and we are 100% sure that all employees are receiving the best training possible.

We have implemented HotSchedules Train powered by Schoox in multiple restaurants that I work with. It has been instrumental in each organization for training. Training is shifting and our employees need to feel developed. Most restaurants don't have the time or the resources to always develop employees so they lose good employees. When we transitioned over to HotSchedules Train, it has allowed us to focus more on developing.

We also utilize HotSchedules Train for quizzes and testing as well as being able to see the analytics on where our employees are in training, how they're comprehending what we're teaching, and see how that translates into the actual locations.

Of course, this doesn't replace our current training program but it was a seamless transition and our employees absolutely love this new style of learning. It's super easy to teach people how to use it and can be used anywhere and everywhere.

Lastly, it was amazing to have courses already made which came with HotSchedules Train/Schoox to minimize the time having to create courses and finish up necessary certifications almost instantly.

We use Train by Schoox for all our new employees. We require every employee from our busser to our general managers to use Schoox before setting foot on the floor. Recently we added a course to everyone's assigned courses and we were able to roll it out extremely fast with Schoox.

We use it for our training so we don't have to print it out and it is easier to manage since we don't have to correct the tests or quizzes. Anytime we have a menu change we can create a training and then a quiz instead of holding an all staff meeting, saving money.

We use it for new hires mostly, however we also use it to roll out new products in the restaurant, for instance, new menu items, new software like loyalty, etc. It addresses the issue of making sure everyone is trained without necessarily having to go into the restaurants to do so.

We use HotSchedules Train consistently at all of our field locations as well as in our home office. Of course, it's used by our training department. It's also used by management in the field to train up new crew members. But we also use it to constantly improve the knowledge of our seasoned team members. There's no shortage to how many courses, exams, curricula, etc., that you can upload. It addresses the problem of inconsistent training. Every crew member has access to the same and, more importantly, correct training. There's no risk of one trainer showing a shortcut or another one showing a new trainee how to do it "their way." There is one way to do a task and the trainee is learning the corporate approved method. This ensures successful training. Successful training of all crew members leads to a successful location.

Schoox is being used as the main training tool in our restaurants. It is used across all departments and job roles (except administrative and director levels) in the restaurants. The main business problem that it addresses is the difficulty of consistent training as an organization is growing. We believe consistent training is the only way for a business to not lose it's "soul".