ScienceLogic SL1 Reviews

SL1 stands apart from the others, imo, in their workflow automation capabilities. Giving customers a Python snippet environment to develop customer-coded diagnostic and remediation solutions stands out for us. Some of the other products I've looked at provide similar capabilities, but SL1 seems to just work better end-to-end.

We held a bake-off between Zenoss 5.0 and ScienceLogic 8.3 and while our UCV team found the support for their devices to be better in Zenoss 5.0, the Cisco IT platform team found that ScienceLogic 8.3 was more sustainable and easier to deploy / maintain / grown.

We were unhappy with the failure rate of Zenoss during the non-prod test deployment (full loss of the VM and rebuild required multiple times).

No such problems occurred with ScienceLogic.

The Cisco IT team found that ScienceLogic IT Services and powerpacks would get us farther down the road than the Zenoss 5.0 release would as we heard that the 5.0 release was a fundamental change for Zenoss at the time.

ScienceLogic SL1 is the only platform that provides a complete solution beyond monitoring and alerting. The cost to deploy is much lower than all of the products listed. While each of them have their strengths over some aspect of SL1, ScienceLogic SL1 brings all of the capabilities together in one place and is extensible enough to improve in those areas or integrate to take advantage of the strength of the other product. ScienceLogic SL1 is an operations management platform which places it ahead of the pack for any decision maker in my opinion. I say that someone who had not heard of ScienceLogic prior to this implementation who quickly became a believer in the platform going forward.

I used SolarWinds NPM for 5 years and can say that it is much easier to get around and find the information you need from a user perspective. ScienceLogic SL1 has recently done a large overhaul of their user interface but as of this writing, it's not ready for primetime so we're using the "classic" interface. There are a lot of things you can do in the old interface but it is far less intuitive than NPM, which refreshed its UI many years ago.

It significantly improves MTTR. Real-time monitoring using AI/ML is great.

With ScienceLogic SL1, you can achieve almost anything, but some knowledge about SNMP calls, powershell, ssh, scripting, SOAP, etc. is a must.

At this point we have had no need to look anywhere else

ScienceLogic SL1 was the only option for WYSIWYG dashboards when we selected them in 2009 and noticeably cheaper. Other vendors are now catching up and ScienceLogic is starting to price themselves out of their market segment.

Most comprehensive tool.

Account manager chose SL because of the capabilities it has over cloud environment.

We liked the roadmap and growth that ScienceLogic SL1 had aligned. Functions and features from our previous product were pretty well aligned, but the cost was a huge impact on decision.

Future AIOps and ML tool.

Cost is becoming a concern and the upgrade process has introduced bugs--lack of maps.

SL1 is must better at datacenter management and insights than its competition.

ScienceLogic is a much more mature and robust than the previously used platforms (that are not even available in the selection above). SL is the whole package when it comes to a customizable solution for monitoring, ticketing, and external system integration. They are constantly improving the offering.

COGS and Helpful in terms of adoption across the board for all teams.

We didn't evaluate any other tools as far as I'm aware

BMC TrueSight Operation Management, Infrastructure Management, Discovery, and CMDB can be all replaced by SL1. This is pretty impressive. However, the BMC product, while more complicated to install and manage, has some advantages. There are capability management and application visibility that can give you a very detailed view of what is happening in your applications. Entuity can be replaced as well. But Entuity is excellent when it comes to discovering the netowrk connections. Compared to it, SL1 excels when it comes to monitoring of the non-network infrastructure and event management. And there is the price point.

SL1 stacks up well against the competition. The only product for the cost and features that compares is Solarwinds. Like any network monitoring product, the backbone needs to be up/down monitoring. SL1 does this well and allows for the flexibility to integrate and automate actions after an event is triggered. The main difference between Solarwinds and SL1 is that Solarwinds has more modules that provide IPAM, Netflow, and configuration management. With configuration management in SL1, SL1 could be a real game-changer of a product in the network monitoring space.

SL1 allow for much greater flexibility, the ability to do IT service modeling and dependency monitoring.

ScienceLogic SL1 is a good tool for being a mile wide and two inches deep--it does a majority of things well, but the aforementioned tools are not only more expensive but cater to specific trades. Prognosis is centered around collab--LogicMonitor and Nimsoft being server/cloud, Spectrum being network.

Sciencelogic SL1 is a strategic choice for all our customers. So for new customers or for new contracts we must use SL1 solution.

ScienceLogic won out on our metric scoring system by more than two-fold over similarly priced platforms.

We have found ScienceLogic SL1 well suited to both MSP and Enterprise monitoring at scale and where a high degree of integration with other systems or customization of monitoring approaches is required. It might, however, be overkill for smaller enterprises where the requirements are more straightforward.

Here are some of PROs and what ScienceLogic does better than our current system:

• More Visibility
• ScienceLogic can monitor Video Conference core devices and end-points
• ScienceLogic can monitor Public and Private Cloud devices
  
• ScienceLogic can monitor Applications running on VM's
• ScienceLogic can monitor our Storage devices (SAN)
  
• ScienceLogic provides us with a dashboard to view the Performance of Server Environment