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ScienceLogic SL1

ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

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Recent Reviews

SL1 monitoring solution.

7 out of 10
June 21, 2024
SL1 monitors all the servers (1500+) and network switches in multiple data centers and LAN closets for ping, performance (CPU and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
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Pricing

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What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex (discontinued)
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • OpenStack
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Monitoring and Alerting highest, with a score of 8.4.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews and Ratings

(396)

Attribute Ratings

Reviews

(1-20 of 20)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
00228011 - Unable to find ports in a server, I was to enable port monitoring against a server, but in spite of the port being opened from Collectors, it was not showing in the ScienceLogic SL1 console. The support team fixed it in one go without asking any further questions. Similarly, Pankaj supported me to enable MFA for NOKIA customers, which I found really helpful and much-needed support at that time.
Benjamin Gerber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being one of the large customers that use the product, we always get exceptional support. Our tooling team engage with ScienceLogic team on a weekly basis. I am not involved in raising tickets for support with the ScienceLogic Team, but I will bet my life on it that we would not have chosen ScienceLogic, if they did not provide exceptional support for this product. It is not only the ScienceLogic name that is at stake when you use the product, but also our name as we implement it on a variety of different customers. Our customers success, is our success and in turn is ScienceLogic's success.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There were times where I would have a case open and there was one particular engineer that would always help me resolve it in a quick manner.
August 30, 2023

My ScienceLogic Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
There is one particular person who often goes above and beyond, he lives on long island in the united states called Christien, he's knowledgeable, proactive, and a star for the company, he goes out of his way to get things sorted and I'd like to thank him.
Score 8 out of 10
Vetted Review
Verified User
Yes, we have come across with several instances when during weekend, there were issues observed on the stack. We have immediately raised P1 with SL and although with thin support present during weekends, we were able to resolve the issues in a timely manner.
June 02, 2022

SL1 Shines

Rob Duram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have had a couple of system crashes over the years. There are team members in support (James Tsurata, Leo Tsoi, etc.) that if they get involved in your issue, it will be resolved immediately with several resolutions to choose from. I have had the pleasure of working with both of these guys on issues and they have restored my systems from backup or to a useable point with great urgency. They are top shelf!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
On round 2 of attempting to migrate from Sync Server to PowerFlow, the engineer from PS was waaaaaay more better than the first. Knowledgeable and if he didn't know, he didn't guess, he escalated and figured it out. Strong work
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our EAST1 stack had been suffering from repeated Medium Rows Behind scenarios with a MTBF of around 10 days. One night I needed to report the issue because it didn't look like it could wait for morning. They understood the severity of the issue for us. They moved the issue around their follow-the-sun support model. Even though I had to hand the issue off to my follow-the-sun support team offshore, they were still able to get to a real root cause and remediate the symptom within a few hours of my falling off of the call. The complexity of the product sometimes forces the invocation of the support team with an impacting severity and the priority-response portion of the support team was awesome! The normal priority support team supports us in very key ways, which, while not "emergency" in nature, should still be recognized as above average support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yes there was an issue withe one of the Client's environment where we had a continues call for 12 hours with vendor and client. though the issue was not resolved but the SL support was available for entire session to isolate the issue which helped us in troubleshooting the errors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
During a large upgrade process, we encountered a snowballing set of issues and the engineer that our case was escalated to ended up working with us for almost an entire day directly until our issues were sorted out. He ended up following up every day for the next week on some changes made to ensure our platform was performing to his standards. His professionalism and skills were exceptional.
December 05, 2020

SiLo prevents silo's

Score 9 out of 10
Vetted Review
ResellerIncentivized
When responding to a mission critical deadline, ScienceLogic brought all required resources to assist. We had product management and development on the phone to address key issues. In the end, we were able to meet the deadline and win business as a result.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Yes. There were indeed multiple times where SL Support responded immediately with a quick resolution to a problem especially if the EM7 systems was down. Calling support on critical issues is pretty-good, but the lower severity cases typically are not addressed timely or effectively.
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