ScienceLogic SL1

ScienceLogic SL1

Customer Verified
Top Rated
Score 8.6 out of 10
Top Rated
ScienceLogic SL1

Overview

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
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Recent Reviews

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How ScienceLogic SL1 Differs From Its Competitors

Impact on Infrastructure Visibility

ScienceLogic SL1 not only provides visibility internally but also helps customers understand what their environment looks like today and helps them evaluate for future demands/requirements that the business will need--to start thinking in a proactive way rather than reactive.
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Using ScienceLogic to Support New Business

We are using ScienceLogic SL1 for existing customers, new customers, and also are moving forward to enhance our essential services to clients looking for oversight from a monitoring standpoint. SL1 now will be used across our Managed Services and we are in the planning stage to use it company-wide.
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ScienceLogic Integration

We are still at the very beginning stage of using ScienceLogic SL1. We are just now setting our focus to look at enhancement and incorporate automated workflows. Outside of a few basic runbook automations, we are not doing a whole lot.
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Impact on Infrastructure Visibility

Our NOC now has much better visibility into the critical issues across our organization. We work hand in hand with the NOC to ensure only the important event bubble up to the top and show up on the wall. ScienceLogic SL1 does a fairly good job of allowing customized suppressions of events deemed …
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Using ScienceLogic to Support New Business

We are using ScienceLogic SL1 to support growth of both our managed services and managed hosting businesses. When we onboard new customers onto our platform, one of the pieces of our product offering is monitoring. Depending on their business needs, we can utilize several different tools but …
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ScienceLogic Integration

ScienceLogic SL1 has its own automation system that can be used to simplify different tasks such as report generation. There is also an API that can be leveraged if your organization has developers with the skill to utilize it. ScienceLogic SL1 also has official integration with ServiceNow and …
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Impact on Infrastructure Visibility

In one screen we can see if there is any issue in the service. Also, the versability of the product help to monitor different products.
I recommend to buy this platform. Also some development skills will need if some features are not comming in the standard product, this will also imply …
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Using ScienceLogic to Support New Business

These are the main products where we are using ScienceLogic to monitor our services: Cisco Hosted Collaboration Solution, Unified Communications (UC) Management Solutions (VOSS4UC), VMware vRealize Orchestrator, Ansible and Layer X platform.
In most of the cases works quite good. Nowadays, for new …
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Impact on Infrastructure Visibility

Being a Managed Service Provider, we have greatly increased our visibility into customer networks and devices using SL1. It provides a solution that allows us to not only be alerted to customer events and issues, but through the single pain of glass design and multi-tenancy of the application, we …
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Using ScienceLogic to Support New Business

Every new product that we add to our managed service portfolio requires that we have monitoring support in place. This means that we are constantly looking at new devices or solutions to monitor using SL1. This is allowing us to more effectively grow our service offering to our customers.
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Impact on Infrastructure Visibility

We can easily monitor devices and alerts us users if we need to take actions. We can also use this to schedule maintenance windows so it will not alarm or notify other Engineers that a specific device is down. It made monitoring devices easy by use of scripts and automation.
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Using ScienceLogic to Support New Business

We are using ScienceLogic to improve our services to our customers. By using this platform we can give the best experience possible for out clients. We support their them by ensuring that their business is safe and well monitored. And we use this platform to help us do the job.
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ScienceLogic Integration

We use scripting languages to automate some of our processes. By the use of scripting languages, we integrate it with other platforms to automate tasks, schedules, maintenance, etc. It also provide us detailed information of a specific device in a click of a mouse that makes our process more …
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ScienceLogic Integration

So basically all devices were enrolled to SNOW and connected to ScienceLogic SL1. Once there is an alert or incident it will generate ticket to snow (indicates severity level). IF change or service request we can manually set it to Snow and ScienceLogic SL1 will generate/create a maintenance …
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Impact on Infrastructure Visibility

The capability of ScienceLogic to deliver out-of-the-box reports and dashboards (according to the maturity of the required/technology powerpack) changed the visibility across the infra, application, and services overall. Now, the customer and service provider, have, without the necessity of …
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Using ScienceLogic to Support New Business

We are barely using ScienceLogic SL1 to support new products or business growth. It is being used mostly as a monitoring software solution with capabilities of quick data validation, reports, and dashboards. Given that we can only indicate the tool is being used as a base software, required to …
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ScienceLogic Integration

SicenceLogic SL1 it is not integrated and/or automated to deliver workflows or process across the IT ecosystem. It is being used as a base system, the run book automation or events the tool triggers are used as a source, not the middle of integration or automation, as indicated in the question …
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ScienceLogic Integration

We are able to have a single pane of glass using ServiceNow. All monitoring events and CMDB population is managed by ServiceNow. SiLo is a great monitoring system that integrates well with ServiceNow using its integration server, which provides workflow and rules that work with our systems.
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Impact on Infrastructure Visibility

SL1 has much-improved visibility of and our ability to manage our customer environments.
This has improved as SL1 offers deeper levels of monitoring and also easier management of the platform (Ease of management is important as changes are more likely to get done. If I make an improvement to a …
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Using ScienceLogic to Support New Business

We are using ScienceLogic SL1 to support our Service Portfolio of managed services (Enterprise networks, Collaboration, Datacentre &amp; Cloud and Security). We have reached a level of expertise where we are also able to offer a ScienceLogic service as well (Monitoring as a Service).<br>The …
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ScienceLogic Integration

This is SL1's key strength. SL1 has a great API that enables us to take the data from SL1 and share it with other systems.<br><ol><li>Integration with ITSM case management tool for Incident Management.</li><li>Integration with CMDB asset management database - auto-update the CI's within …
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Impact on Infrastructure Visibility

When moving to ScienceLogic we gained a deeper insight into our infrastructure, its functionality and health alongside providing us with a more in-depth dashboarding tool-set.

We are also hoping with the move to service orientated dashboarding this will provide us with better visibility of …

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ScienceLogic Integration

Previously we used ScienceLogic to be a trigger point on our automated self-healing pipeline, but we have recently started testing the out of the box features within SL1 to automate system recovery.

It plugs in well/integrates well with other tooling we use which is assisting us to remove the …

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Impact on Infrastructure Visibility

We forced a common view to be rendered in ScienceLogic so that the vast majority of our 2200 users could see where they were supposed to go based on droplets of our IT culture which we sprinkled across the ScienceLogic legacy user interface. 80% of our customers will use ScienceLogic without …
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Using ScienceLogic to Support New Business

ScienceLogic has supported our ability to integrate with AppDynamics before they really have support for it. ScienceLogic is helping ensure that their Cisco ACI support matches as various engineering groups continue to rev it. ScienceLogic is helping us support and monitor our multi-cloud strategy …
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ScienceLogic Integration

We have only a few of our domain teams which have started to look at this. The vast majority of integration and automation is limited by what SyncSever and our own platform / deployment integrations with ServiceNow for Host Composites, AppMon and AppMon Composites. The teams doing this work are …
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Impact on Infrastructure Visibility

Yes we have changed due to a unified view of the data. This is now the big data for us. We are still under deployment at this moment as we are very new in the game within Canada. At this point, I cannot tell you if that is the case, but we do see some progress on it already.
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Using ScienceLogic to Support New Business

Capacity management on BW and port utilization are the key items. We are able to focus on some of the requirement such as ports capacity measurement on a 5 min interval. The overall exercise of SL1 is to allow us to see the bottleneck at various locations of data traffic.
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ScienceLogic Integration

At this point, we are still in the progress of integrating with ServiceNow. The process wasn't great as that maturity from SL1 isn't there. We are still looking at making things better with the promises from the SL1 Engineering department. However there is always a starting point for every goal …
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Impact on Infrastructure Visibility

i am working as tools consultant with more than 8 years of experience in the industry and has worked on many infra monitoring tools such as UIM, spectrum, solarwinds and now sciencelogic as well. starting with support to teh implementation teams, i am now being part of COE team wherein we provide …
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Using ScienceLogic to Support New Business

Yes, we are using ScienceLogic SL1 and have implemented it for many customers now. It has enabled more customers and is quite easy to deploy and extremely less time-consuming with its agentless monitoring feature. ScienceLogic SL1 has given the flexibility of end-to-end deployment.
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ScienceLogic Integration

Integration with other 3rd-party tools is quite easy and has been achiveable for many vendors. We have integrated ScienceLogic SL1 with tools like moogsoft, BMC BPPM, Spectrum, UIM, and some other in-house tools as well for reporting purposes. This was quite easy to integrate and works as per the …
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Impact on Infrastructure Visibility

With ScienceLogic we have the ability to scale visibility to our needs. It allows for help desk operations to get a quick and easy look into infrastructure and applications that they do not have other access to in order to more quickly address issues. Sometimes the ability to show something that …
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Using ScienceLogic to Support New Business

Our growth with ScienceLogic is limited to new devices for the most part. We sometimes try new processes or features but typically continue with our baseline. There is an ability to utilize new feature and support that comes down from ScienceLogic, we just tend to stick to what we have that is …
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ScienceLogic Integration

We have integrated ScienceLogic fairly well with Service-Now. In a quick and dirty sort of way. We use it to populate a CMDB in ServiceNow, as well as ticket creation and resolution with ServiceNow. Ticket enrichment and remediation automation reduce repetitive tasks and overall reduce manual time …
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Impact on Infrastructure Visibility

Yes it has definitely changed the level of visibility, now it gives us more insight into the network performance. Interface error and discards across the interfaces help us to troubleshoot the latency issue of the applications. Bandwidth utilization of the device helps us to decide if it's the …
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Using ScienceLogic to Support New Business

Yes we are using various reports from ScienceLogic to represent the network performance which thus helps in business growth. Immediate visibility in the network performance and device availability helps us to keep the service SLA to a good value which thus results in a good reputation of network …
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ScienceLogic Integration

It generates the case related to the issue automatically and assigns it to the queue of the appropriate team to look into it. Moreover it scans the CMDB for any newly added devices or recommend devices on a regular basis automatically which helps in measuring the performance of all the active …
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Impact on Infrastructure Visibility

ScienceLogic has allowed us to have a holistic view of our entire infrastructure. We definitely have an hybrid infrastructures, comprising internal data centers, private clouds and public cloud service. We have increased the number of devices, companies since we started using ScienceLogic. …
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Using ScienceLogic to Support New Business

Yes, every new offering will be entirely on ScienceLogic and ServiceNow. Our sales and marketing teams have been trained and provided insight about ScienceLogic and its benefits to be presented to our new potential customers. All our new managed customer onboarding has been implemented in …
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ScienceLogic Integration

These are the benefits we noticed for automating our monitoring through ScienceLogic:

  1. Improved security and compliance. Automatically record and audit all employee actions within a workflow, safeguard vital data, restrict access and roles of users and alert project owners when any problems arise.
  2. Cen…
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
02:00
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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sciencelogic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $7.50 per month per node
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Product Details

What is ScienceLogic SL1?

The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.


With SL1, the user can:

  • See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
  • Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
  • Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.

ScienceLogic SL1 Features

  • Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
  • Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
  • Supported: Topology-Driven Event Correlation
  • Supported: Full-Stack Topology Mapping
  • Supported: Business Service Monitoring
  • Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
  • Supported: Analytics - ML-Based Anomaly Detection
  • Supported: Incident Automation - Event Forwarding & Email
  • Supported: Dynamic Baselining Analytics
  • Supported: Manage Workflow Health & Endpoints
  • Supported: Dashboards and Reporting
  • Supported: Log Collection
  • Supported: 400+ Pre-Built Monitoring Integrations

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard OverviewScreenshot of Network Hotsheet DashboardScreenshot of Office Network MapScreenshot of Azure Map

ScienceLogic SL1 Videos

ScienceLogic SL1 Integrations

  • Kubernetes
  • Cisco HyperFlex
  • Nimble
  • Hyper-V
  • MySQL
  • Dynatrace
  • New Relic
  • Cloud -AWS
  • Azure
  • Google Cloud
  • IBM Cloud
  • Aliyun
  • CloudStack
  • OpenStack
  • etc.
  • Cloud Services – Amazon EKS
  • ECS
  • Fargate; Azure AKS; etc.
  • Containers – Docker
  • etc.
  • Software-defined Networks/WAN – Cisco
  • VMware
  • etc.
  • Network - Cisco
  • F5
  • Juniper
  • Meraki
  • Riverbed
  • Aruba
  • Avaya
  • Fortinet
  • HP
  • etc.
  • Storage - Dell EMC
  • NetApp
  • HPE
  • Hitachi
  • Nutanix
  • Pure Storage
  • etc.
  • Hypervisors – VMware
  • Xen
  • KVM
  • etc.
  • Operating Systems - Unix
  • Windows
  • Linux
  • Business Applications
  • Databases - Microsoft
  • SAP
  • Office 365
  • MS SQL Server
  • Oracle
  • IBM DB2
  • etc.
  • APM - AppDynamics
  • etc.
  • etc.
  • Storage - Dell EMC
  • NetApp
  • Pure
  • HP/Nimble
  • etc.
  • Cloud -AWS
  • Azure
  • Google
  • IBM
  • Aliyun
  • Openstack
  • etc.
  • Applications -Microsoft
  • SAP
  • etc.
  • Compute -VMWare
  • Microsoft Hyper-V
  • KVM
  • Linux
  • Unix
  • Converged -Nutanix
  • Unified Communications and video - Cisco
  • Polycom
  • Tandberg

ScienceLogic SL1 Competitors

ScienceLogic SL1 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, UNIX
Mobile ApplicationNo
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish

Frequently Asked Questions

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1 starts at $7.5.

LogicMonitor, Datadog, and Moogsoft are common alternatives for ScienceLogic SL1.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).

ScienceLogic SL1 Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
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Comparisons

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Reviews

(1-25 of 177)
Companies can't remove reviews or game the system. Here's why
Santhana Krishnan Janakiraman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
A single tool that can be used to monitor, event management, and incident management. Agentless monitoring is an added advantage where most of the other monitoring tools in the market need agents to perform monitoring. Root cause analysis, automated run book automation, build own dynamic applications to customize any tools/application monitoring
Score 9 out of 10
Vetted Review
Verified User
Some of the scenarios that ScienceLogic SL1 was well suited was with network performance monitoring. As we were using UIM for monitoring, and that had a lot of constraints in it. Hence we moved to ScienceLogic SL1 for better monitoring capabilities.

The scenario where I find less appropriate is customising the reports. This should be made easier, like drag and drop of tables to create a custom report.
November 28, 2022

Cognizant Review

Score 10 out of 10
Vetted Review
Reseller
It is more appropriate when we plan the entire landscape monitoring from a single tool. It does monitoring and also performs event management like deduplication and correlations. This won't fit if customers looking for low-cost monitoring solution and looking for sole network device monitoring like Routes, Switches, loadbalensers, Firewalls, Security devices, etc...
October 25, 2022

Feedback from a user.

Score 6 out of 10
Vetted Review
Verified User
Provide more Traditional Chinese support, online courses, PowerPack support, diversified report options, better user interface and user experience.

The more efficiency monitoring of the Science Logic system itself, like performance and more diversified email notifications.

More convenient communication channels for customers, more real-time support, and let customer convenience to provide feedback.



Score 9 out of 10
Vetted Review
Verified User
ScienceLogic SL1 is highly appropriate when I need logs to see what is happening in my network. It shows me the appropriate and applicable things I need to see if my network is running and is good. If someone needs something to watch their network, then this does it.
Score 8 out of 10
Vetted Review
Verified User
SL1 is well suited for complete infrastructure monitoring, which includes both On-Premise and Cloud, including Network monitoring. SL1 is also doing very good with SDWAN Routers' interface utilization
October 12, 2022

So far so good

Sahaj Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Deployment makes it easier for us. Our industry requires constant movement with adds and removes. ScienceLogic SL1, compared to previous products, makes it easier. Deployment is less appropriate in a large Windows environment.
October 11, 2022

SL1 Simply

William DeOrnellas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
For the last ten years, ScienceLogic SL1 has been my go-to recommendation for monitoring platforms. Its ease of learning curve and its out-of-the-box capabilities provide a majority accurate representation of alerting expectations with their eagerness to offer customizable solutions for one-off needs.
Brian Vinson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
ScienceLogic SL1 is a great solution if you're interested in a solution like Nagios that has a lot of features out of the box but is constantly being improved upon with additional technologies being supported on an ongoing basis. You get the support of an enterprise company that usually exceeds that of an open source solution. However, due to the cost of the tool, smaller/less complex environments might be better suited to an open source tool.
Score 7 out of 10
Vetted Review
Verified User
It is well suited for low IT budget companies, and that are using also other instruments. For big corporations there are software with better gui, more complete like Zabbix (even though Zabbix requires more manpower to customize it and manage it) or with better performance when managing lots of data like during P1 with many devices down
October 03, 2022

SL1 Review

Score 8 out of 10
Vetted Review
Verified User
I believe it is well suited for all environments. We utilize it in a shared environment, so good separation for the most part in that regard. There are limitations.
October 03, 2022

SL1 event management

Mostafa Fawzy , PMP® | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
SL1 is well suited to the basic monitoring field, whether it is monitoring servers or networks it provides reliable consistent monitoring. for servers monitoring, its weakness is that it utilizes a lot of ports based on the required monitoring since it is not agent-based monitoring all the polling mechanism is happening from the management server side. The same goes for applications and database monitoring. but for network monitoring which it is only uses SNMP monitoring SL1 provides a stable and reliable monitoring
Score 10 out of 10
Vetted Review
Verified User
ScienceLogic would be a great Nagios replacement for companies who struggle with several Nagios instances due to scalability and lack of discovery, automation and enterprise features.

It could also be great for companies who desire tools consolidation across various IT silos running overlapping alerting, ticketing and graphing tools.

If there is a desire to automate ticket enrichment and/or auto remediation of issues based on monitoring signals, ScienceLogic is an excellent platform.


Large enterprise companies with a focus on complex forecasting and capacity planning may struggle to get exactly what they want out of ScienceLogic.


September 28, 2022

ScienceLogic insights

Score 9 out of 10
Vetted Review
Verified User
The reporting and analysis the tool provides is great but it somehow lacks in robustness. As we scale the infrastructure, it lacks a bit when compared to other leading tools in the market. The sizing needs to be flexible and it should perform as efficient as it does when dealing with a smaller environment.

power pack should be extended for support and the use should be simplified so we don't have to do lot of out of box customization.
Score 10 out of 10
Vetted Review
Verified User
The logic which was designed is very futureproofed; we can manage different systems in one tool. The sideway is the agent-server sending the data is not too resource effective; I can see some room to evolve. Adding more programming language support would be a big plus to make help less specialized staff.
Score 7 out of 10
Vetted Review
Verified User
It seems to do a very good job with monitoring servers and storage appliances. Network monitoring seems to be lacking as it misses bps and PPS. Also, it would be nice if device configurations were backed up, stored, and compared for differences between old and new configs or running and startup configs. Overall, it seems to do a whole lot of everything, but you have to dig to find what you need.
Christopher Pelletier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
There haven't been any use cases I've seen that ScienceLogic SL1 has not been suitable to deal with a problem, however, their lack of support skills at times can be infuriating. Day to day, ScienceLogic SL1 is an extremely good and versatile application.
September 22, 2022

My review about SL1.

Score 9 out of 10
Vetted Review
Verified User
Really good system; I recommend it as you can monitor plenty of devices from different vendors. It is suited to monitor devices from different vendors. Strong monitoring and reporting features along with the integrations like ServiceNow. All-in on one solution for monitoring IT assets. Its simplified UI components navigate the product in a very easy-to-use manner.
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