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ScienceLogic, from the company of the same name in Washington DC, is a system, infrastructure, and network monitoring offering.https://dudodiprj2sv7.cloudfront.net/product-logos/fP/24/13BXMP64E7K8.JPEGScience Logic EM7 SL1 Release for Service ProvidersMy organization uses ScienceLogic EM7 as our primary ticketing platform for our IaaS data centers. We also use ScienceLogic to monitor our events and also our managed services, such as servers, switches, and other network appliances. We also utilize ScienceLogic as our bandwidth billing platform, utilizing 95% billing rates on the greater of ingress and egress of network traffic.,Event logging Event escalation Monitoring of applications Collection of data,Ticketing platform is being deprecated UI not intuitive for most users SL1 is not complete in functionality,7,As a service provider, we rely on EM7 for DC monitoring and bandwidth billing Science Logic recently changed their licensing model, with significant cost uptick The alerting and management layer of EM7 is critical to our business,ServiceNow,LogicMonitor, ConnectWise Automate (formerly LabTech), ConnectWise Sell (formerly Quosal),150,5,Monitoring Automation of alerts Ticketing,N/A,Ticketing Automation SL1 functionality,7ScienceLogic EM7 - hard to beat for mission critical monitoringWe have data centers around the world, colocated with satellite ground stations of our satcom providers. Our NOC staff has to be able to monitor our servers and those of our satcom suppliers to detect problems as they occur. By monitoring our hardware and our satcom provider's hardware we can see and hopefully fix problems before they lead to SLA violations with our largest customers.,Snippet dynamc applications. Simpler monitoring solutions don't make it possible to incorporate your own custom code into the monitoring application. Science Logic's EM7 allows you to write pythin applications that get executed by EM7. Snippet alarms. When EM7 detects a problem and sets an alarm state as defined by my configuration, EM7 allows me to write custom python code that defines how to handle the alarm state. Dashboards. EM7 makes if almost trivial to merge outputs from multiple dynamic applications or for multiple devices into a unified graphic dashboard. Performance graphs. When using lower end open source monitoring solutions performance graphs are not integrated, and can be very inconvenient to install and configure. These graphs are built in to EM7.,SNMP traffic generation. When you have a lot of devices being monitored with a lot of OIDs being monitored per device, the collector devices can generate a LOT of SNMP traffic. We have had instances of our internal routers blocking access to EM7 collectors, flagging them as denial of service attacks. Performing upgrades that are anything more involved than simple security updates can be a bit challenging. Technical support ranges from excellent (response in a couple hours or less) to horrible (tickets remaining open for years).,10,It has allowed us to effectively monitor device performance, which has allowed us to move quickly to head off issues that could trigger SLA penalties. When we experiment with wetwork tuning to optimize performance, EM7 allows us to very quickly observe the effects our changes have.,Nagios and Zabbix,MySQL, MariaDB, Sequel ProScienceLogic - One Monitoring tool to rule them allScienceLogic EM7 is being used by our organization to monitor our IT infrastructure, from systems, network devices, storage, VMs, cloud instances, URL addresses, and more. Monitoring of critical applications allows for proactive solutions rather than reactive.,Web-based application. No need to install client software on every system Uses Simple Network Management Protocol (SNMP) to talk to systems and collect data Quick, robust, and not as costly as competing monitoring software,SSL handshake errors in current version makes it difficult to create functional web content checks. Also does not resolve content checks for websites using encryption higher than TLSv1.0. Promised to be resolved in the next versioning. When taking snapshots of top CPU processes of a system, the metrics are not always accurate or are missing. A graph would be great for this feature to see the changes in CPU % over time, rather than at a discrete point where the time measured may have already stabilized.,10,Web-based, so easily accessible from anywhere Easy to navigate and use. Performance data and metrics for reporting is made simple Fast, low-cost implementation, and low maintenance makes it a no-brainer,NetIQ Operations Center, System Center Operations Manager and CA Spectrum,Splunk, BMC Remedy IT Service Management Suite
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ScienceLogic
10 Ratings
Score 7.7 out of 101
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ScienceLogic Reviews

ScienceLogic
10 Ratings
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Score 7.7 out of 101
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Trent Kenelly, DTM profile photo
January 04, 2019

ScienceLogic Review: "Science Logic EM7 SL1 Release for Service Providers"

Score 7 out of 10
Vetted Review
Verified User
Review Source
My organization uses ScienceLogic EM7 as our primary ticketing platform for our IaaS data centers. We also use ScienceLogic to monitor our events and also our managed services, such as servers, switches, and other network appliances. We also utilize ScienceLogic as our bandwidth billing platform, utilizing 95% billing rates on the greater of ingress and egress of network traffic.
  • Event logging
  • Event escalation
  • Monitoring of applications
  • Collection of data
  • Ticketing platform is being deprecated
  • UI not intuitive for most users
  • SL1 is not complete in functionality
ScienceLogic EM7 is a great monitoring platform for service providers.
ScienceLogic EM7 is a great eventing platform with custom escalation levels.
ScienceLogic EM7 does a good job at the collection of data.
ScienceLogic EM7 allows client based portals and the setting of specific roles based on the client's administrative level.
ScienceLogic EM7 ticketing platform is being deprecated and is not available in the SL1 platform at this time.
Read Trent Kenelly, DTM's full review
Dan Mahoney profile photo
August 06, 2018

Review: "ScienceLogic EM7 - hard to beat for mission critical monitoring"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have data centers around the world, colocated with satellite ground stations of our satcom providers. Our NOC staff has to be able to monitor our servers and those of our satcom suppliers to detect problems as they occur. By monitoring our hardware and our satcom provider's hardware we can see and hopefully fix problems before they lead to SLA violations with our largest customers.
  • Snippet dynamc applications. Simpler monitoring solutions don't make it possible to incorporate your own custom code into the monitoring application. Science Logic's EM7 allows you to write pythin applications that get executed by EM7.
  • Snippet alarms. When EM7 detects a problem and sets an alarm state as defined by my configuration, EM7 allows me to write custom python code that defines how to handle the alarm state.
  • Dashboards. EM7 makes if almost trivial to merge outputs from multiple dynamic applications or for multiple devices into a unified graphic dashboard.
  • Performance graphs. When using lower end open source monitoring solutions performance graphs are not integrated, and can be very inconvenient to install and configure. These graphs are built in to EM7.
  • SNMP traffic generation. When you have a lot of devices being monitored with a lot of OIDs being monitored per device, the collector devices can generate a LOT of SNMP traffic. We have had instances of our internal routers blocking access to EM7 collectors, flagging them as denial of service attacks.
  • Performing upgrades that are anything more involved than simple security updates can be a bit challenging.
  • Technical support ranges from excellent (response in a couple hours or less) to horrible (tickets remaining open for years).
In settings where detailed performance monitoring is needed, EM7 excels. In settings where devices are being added and removed often, EM7 excels. In settings where graphs of performance data are needed, EM7 excels.

In a setting where you need a qucik and dirty monitoring solution, something you can set up in a couple hours,EM7 would not be a good fit.
Read Dan Mahoney's full review
No photo available
February 20, 2017

Review: "ScienceLogic - One Monitoring tool to rule them all"

Score 10 out of 10
Vetted Review
Verified User
Review Source
ScienceLogic EM7 is being used by our organization to monitor our IT infrastructure, from systems, network devices, storage, VMs, cloud instances, URL addresses, and more. Monitoring of critical applications allows for proactive solutions rather than reactive.
  • Web-based application. No need to install client software on every system
  • Uses Simple Network Management Protocol (SNMP) to talk to systems and collect data
  • Quick, robust, and not as costly as competing monitoring software
  • SSL handshake errors in current version makes it difficult to create functional web content checks. Also does not resolve content checks for websites using encryption higher than TLSv1.0. Promised to be resolved in the next versioning.
  • When taking snapshots of top CPU processes of a system, the metrics are not always accurate or are missing. A graph would be great for this feature to see the changes in CPU % over time, rather than at a discrete point where the time measured may have already stabilized.
For a cost-effective monitoring solution, ScienceLogic is as good as it gets. Our previous monitoring tool, NetIQ, was too expensive, and did not seem as robust as ScienceLogic. There were too many components, an agent would need to be deployed on every host, and the performance was not as great. One area where it did excel at was in creating web recordings, which ScienceLogic does not have natively, but using APIs can be integrated.
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About ScienceLogic

ScienceLogic, from the company of the same name in Washington DC, is a system, infrastructure, and network monitoring offering.

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