ScienceLogic SL1

Science logic helps our company to provide services to the customers in more easier and relevant ways. We can easily monitor any sort of devices on it in a very unique way. The design scope of a use case can be the enterprise, a specific system or a subsystem. Use cases that are used to describe the business process are typically of scope “enterprise”.

• We integrated ScienceLogic SL1 to streamline our IT operations. We used its unified monitoring for a clear view of our hybrid IT environment, automating asset discovery which saved significant manual effort. The platform's AI-driven analytics improved our incident response, dependency mapping aided in informed decision-making during migrations, and its capacity planning tools optimized our resource utilization. Overall, SL1 transformed our IT processes, making them more proactive and efficient.
• Grouping of Devices for central management
• communicates with Service Now very well
• Easily search customers or devices
• Event Monitoring
• Dashboards and creating custom Dashboards
• Device Discovery

Fortinet on IBM Cloud

Fortinet on IBM Cloud

To monitor any type of network device, it's very user-friendly & easy to understand. We can explore much & have real-time troubleshooting. Log analysis is very efficient. Dashboard customization & report fetching based on user requirements can also be done very proficiently.

• Time saving.
• Power flow.
• Enhanced visibility.
• Observability

Splunk Enterprise Security

We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.

• Reduced Business Impact
• Before MIM gets created, we come to know the issues and started to address
• Auto ticketing from SL to right queues, as no manual routing required

Microsoft System Center Operations Manager (SCOM), Splunk Application Performance Monitoring (APM) and Grafana

Microsoft System Center Operations Manager (SCOM)

We use ScienceLogic SL1 to monitor our Windows and Unix machines. I do not have admin rights, and in case there is some need from our side to modify some system settings or events, we are creating service requests to our company's ScienceLogic SL1 team. I have in scope Windows machines, so my responsibility is to configure correctly the thresholds and monitors of services, which we want to be aware of their state. Also discovery and configuration of the servers before deployment is in my scope.

• I do not have visibility on the financial effect of ScienceLogic SL1 deployment, it is higher level of management.
• For me, the investment is on faster way how to check issues with servers in my scope - sometimes performance analysis or check in ScienceLogic SL1 is enough and much faster than logging on a server.
• Management of numerous servers at the same time via templates saves a lot of time compared to previous tool.
• Agentless method, which has both pluses and minuses.

Centreon and Tivoli Monitoring (legacy)

Windows Server, Red Hat Ansible Automation Platform, VMware vCenter, Cyberark Secrets Manager

We use ScienceLogic as our proactive monitoring platform for our core infrastructure devices, including our VMs, as well as all the devices for our managed customers. The monitoring notification system allows us to notify the key stakeholders, by email of any potential issues before it becomes critical. The flexibility of ScienceLogic is allowing us to tailor the monitoring of each device differently.

• Being proactive
• Allow for release management
• Trending analytical

Zenoss Cloud

ServiceNow IT Operations Management, Calabrio Teleopti WFM