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Scratchpad

Scratchpad

Starting at $0 per month
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Overview

What is Scratchpad?

Scratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides…

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Recent Reviews

TrustRadius Insights

Users have discovered that Scratchpad offers a more efficient and streamlined way to interact with Salesforce opportunities compared to …
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LOVE Scratchpad!

10 out of 10
March 07, 2022
Incentivized
- Update opportunities in SECONDS vs minutes in SFDC - next steps, mutual action plans, pain, summary, etc. - Quickly view account …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

On Premise
user / month *up to five users per company

Premium

$19

On Premise
per user / month (billed annually)

Team

$39

On Premise
user / month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://scratchpad.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Push Notes to Salesforce with Scratchpad

YouTube

Bring Salesforce, Notes and Tasks to Email with Scratchpad Command

YouTube

Saura Johnston shares why Scratchpad is changing the game for top sales reps everywhere.

YouTube

RSCAD FX Demo Video 5 - Scratchpad

YouTube

FM SQL Scratchpad Demo

YouTube

A BETTER WAY: Utilizing Scratchpad within Salesforce Reports

YouTube
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Product Details

What is Scratchpad?

Scratchpad Video

Scratchpad Demo

Scratchpad Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Scratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides an interface where sales professionals can keep all their notes, process workflows, spreadsheets, and tasks. Co-founders Pouyan Salehi and Cyrus Karbassiyoon started the company in San Francisco, California in 2019.

Scratchpad starts at $0.

The most common users of Scratchpad are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have discovered that Scratchpad offers a more efficient and streamlined way to interact with Salesforce opportunities compared to Salesforce Lightning. Its intuitive interface makes it easy for users to customize and modify reports, enhancing their ability to access and manipulate pipeline and opportunities. The seamless integration between Scratchpad and Salesforce allows for seamless alignment of information, greatly benefiting forecasting and key metric tracking. Account executives rely on Scratchpad throughout their day to take call notes, link them to SFDC opportunities, and automatically update them within the platform. Additionally, Scratchpad's integration with Chrome ensures convenient access every time a new tab is opened. Users appreciate the ability to manage opportunities on a single screen, with added functionality for customized fields, enabling them to keep everything organized and well-maintained. Scratchpad proves invaluable in saving users hours of time each week by enabling direct updates to Salesforce, including pipeline management and note organization by client, quarter, and category. Its contribution as a lifeline for deal management, Salesforce hygiene, and note-taking streamlines workflows for salespeople while ensuring up-to-date information in Salesforce.

Effortlessly editing Salesforce data without the need to load up the Salesforce app is another notable advantage of using Scratchpad. Real-time opportunity updates can be quickly performed within the platform itself, eliminating the need for manual editing within each opportunity individually. The platform's integration with Salesforce metrics simplifies data input into the CRM and enhances its value as an essential tool for sales teams. Salespeople regard Scratchpad as a game-changer that allows them to edit opportunities, attach notes, and streamline various sales activities effectively. With Scratchpad replacing Google Docs as the preferred choice for sales activities, it provides a more effective solution overall. Salespersons benefit from improved organization and maintenance of customer information while seamlessly syncing changes with Salesforce. Offering ease of use, Scratchpad's layout facilitates updating pipelines, notes, close dates, and accessing reports efficiently—making it an invaluable asset for managing sales activities. Furthermore, Scratchpad excels in tasks that are otherwise challenging within Salesforce, like mass transferring leads and updating opportunities. Users particularly appreciate Scratchpad's simple in-line editing feature, enabling them to swiftly update multiple Salesforce opportunity fields, including stage, next step, close date, and next step due date. Overall, Scratchpad optimizes outreach efforts by providing a more efficient way to navigate and manage sales activities compared to the native Salesforce interface. Its adaptability extends across various industries, making it beneficial for note-taking, task management, prospecting, pipeline management, and pipeline visibility. Salespeople from diverse industries rely on Scratchpad to streamline their workday, finding it incredibly efficient and essential for their sales processes. The exceptional effectiveness of Scratchpad has caused some users to develop a strong preference for companies that utilize Salesforce with Scratchpad, acknowledging its significant impact on productivity and satisfaction. By eliminating the need for direct interaction with SFDC, Scratchpad's integration with Salesforce further enhances the user experience. Users have experienced firsthand how Scratchpad eliminates the need for manual updates in Salesforce, saving them valuable time and effort. Whether it's swiftly updating opportunities or efficiently managing sales activities, Scratchpad proves to be an invaluable tool that streamlines workflows, keeps sales teams organized, and maximizes productivity. Its user-friendly interface, seamless integration with Salesforce, and time-saving capabilities set Scratchpad apart as an essential companion for sales professionals.

Pipeline View: Users have praised the pipeline view feature of Scratchpad, with many stating that it provides excellent control and simplifies task management. Several reviewers have found this view to be reliable and fast, enhancing their ability to stay organized and track progress efficiently.

Integration with Salesforce: Many users appreciate the ability to link notes to Salesforce opportunities and contacts, as it allows them to easily update and organize their records. This feature has been described as helpful in saving time during back-to-back meetings by enabling quick searches within notes. Numerous reviewers have mentioned that Scratchpad updates Salesforce records quickly, providing better visibility into their pipeline and making it easier to create reports on prospects.

Note-taking and Collaboration: The notes section of Scratchpad has received positive feedback from several users who find it a valuable feature. It saves them time by allowing quick note searches during meetings, ensuring important information is always at hand. Additionally, users like the fact that they can take quick and easy notes on anything they need while also being able to share and collaborate on these notes with others.

Inconsistent User Interface: Some users have mentioned that Scratchpad's user interface could be improved to resemble Salesforce, allowing for easier navigation and familiarity. They feel that the current interface is not intuitive enough and may require a learning curve for new users.

Limited Editing Options for Notes: Several reviewers have expressed a desire for more editing options for notes in Scratchpad. They would like to have features such as font colors and better customization options for lists. These additional editing capabilities would enhance the overall note-taking experience.

Lack of Robust Reporting Capabilities: A number of users have commented on the need for more robust reporting capabilities in Scratchpad. They feel that the existing reporting features are limited and do not provide sufficient insights into their sales activities. Having more advanced reporting tools would greatly benefit them in tracking their progress and making data-driven decisions.

Users have made the following recommendations regarding Scratchpad:

  1. Learn and explore all parts of Scratchpad: Users suggest taking the time to thoroughly learn and explore all the features and functionalities of Scratchpad, including trying out the free version.

  2. Encourage team members to learn Scratchpad: Some users express frustration when their team members are not familiar with Scratchpad. They recommend supporting colleagues to learn and use the tool to enhance collaboration and productivity.

  3. Take advantage of on-boarding assistance: Users suggest taking the on-boarding call offered by Scratchpad for guidance in getting started with the tool. This can ensure a smooth transition for individuals or teams integrating Scratchpad into their workflow.

Reviews

(1-25 of 26)
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Luke Villareal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scratchpad is extremely efficient for the SMB seller that is prospecting and managing hundreds of leads, accounts, and opportunities. This tool is best suited for the busy account executive or manager in order to make sure that all of your opportunities are updated and in the right place throughout the sales cycle at all times.
Raymond Lin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think for what it's built for it's pretty near perfect. Don't expect this to be as sophisticated as a rev intelligence tool like Clari. Scratchpad is simply a productivity tool for sales reps who use Salesforce to take notes and update fields easily. Their UI is super intuitive to use and there was a very small learning curve. I gave it a 9 because there are areas for improvement, like more text/font customization options and creating tables in notes.
March 07, 2022

LOVE Scratchpad!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
- Well suited for quickly viewing account details: ownership, activity, contacts, etc, and updating your opportunities in seconds. No need to wait in SFDC for minutes. Build account lists easily to view install base. - Less suited for SDR and BDR roles also for Dashboard viewing (still requires going into SFDC because of our integration with other data platforms).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Frankly, if I can do something in Scratchpad instead of Salesforce, I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface. Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than Salesforce. But it interacts w/ SF, which is great!
Rashad Aljunied | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well Suited
For those that don't need to muck around Salesforce too much and need a clean view of your opps and accounts and pipeline.
Single source of truth for account interactions. Notes and Pipeline view harmonize well. No more separated notes in Word docs. Now whatever notes I take down on Scratchpad is reflected and saved in my Salesforce.
Chandler Pearce | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scratchpad makes updating opps so easy, easy to view all opps, and I love the templates for notes as well. Everything is in Scratchpad. I always have the tab up to make sure opps are up to date, and my notes from discovery calls are on the same page. So quick & easy! Overall one of my favorite tools to spend less time in Salesforce!
Tyler Remeis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Scratchpad is just quicker and snappier than prospecting out of a Salesforce report. When I have a block on my calendar for prospecting or following up with potential customers, I want to rapid-fire calls. I take a lot of momentum out of that time when I have to click multiple links and wait for a page to load. Scratchpad is not well suited for more detailed reporting.
Wesley Mak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you're an individual contributor or a full sales team, you'll want to use Scratchpad to be able to run quick forecasting reports and update your notes. Managers will thank you for it - notes and forecasts are easy to update so for the most part your data should be cleaner after using Scratchpad.
Richard Rojas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think the best department for using Scratchpad would be sales for both new business and renewals. I think there are definitely ways to expand outside of these two, but the majority of the sales org would benefit from something like this. It saves reps time and makes work more efficient.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
On Salesforce we struggle to enter special projects and relate them to specific accounts. Scratchpad allows us to enter this information. And it is easy to view as you set up your own views and you can organize in a way that suits you and not what the system has to say.
February 18, 2022

Super quick!!

Jane Garrity | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scratchpad is very useful for quota-carrying reps like myself. I've used Salesforce in multiple roles, and my current role has a more robust Salesforce, though it takes forever to load. I'll use the command-J feature while prospecting in the LinkedIn sales nav to quickly update things. The account lists would be helpful for BDR roles as well, as they have many accounts to filter through. As SDRs inbound lead reports are pretty straightforward and they don't have a pipeline to update, this may not be the best use case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scratchpad is appropriate for SDR/BDR & AE's along with their management. It will allow managers to be able to track pipelines with ease, without having to use the clunkiness of SFDC. It can pull reports of anything imaginable. For AE's, they can easily use the platform to track anything they need to. For SDRs, they can convert leads simply as well.
February 17, 2022

Mad? Try Scratchpad

Kenny Haynie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This isn't a type of product where it is only well suited for one scenario. As a salesperson you need Scratchpad. If you have longer sales cycles then if this doesn't exist your employer must not like you. All jokes aside there's not much more I can say to hype this up.
Lauren Bare | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If someone is looking for an easy, quick way to take notes during the sales cycle from discovery to close, Scratchpad is a great option. If they need a way to quickly and easily update accounts, pipeline, etc. but their Salesforce takes so long to load, or if they are looking for a way to collaborate notes between teams, Scratchpad is a great option. If their Salesforce loads very quickly and they only need a way to update CPQ (configure price quote) in Salesforce, or they need a strictly prospecting solution that connects LinkedIn to Salesforce, I don't think Scratchpad would be the right solution in that case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can get one large view of my book of business and update the status of each account while staying on the same page. This will automatically sync with Salesforce and update the accounts there as well which makes my job so much easier. Otherwise, I would have to go into several different Salesforce pages, wait for them to load, and update accounts that way. It would take a lot more time so Scratchpad saves me time.
Tyler Mumford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are like me and are a bit scatterbrained and less organized, Scratchpad is the best way to throw all of your many scattered ideas and keep them all in one easily accessible place. Staying organized and keeping important things front of mind throughout the day is key to being good at sales. Scratchpad allows you to do this.
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