Name: Screeb
Author: Screeb

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Manufacturing Execution

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Delivery Controllers (ADC)

Build Automation

Cloud Management

Cloud Storage

Code Review

Consulting and Advisory Services

Continuous Delivery

Converged Infrastructure

Data Catalog

Data Center Cooling

Edge Computing

Fraud Detection

Integration Platform as a Service (iPaaS)

Message Oriented Middleware

Network Performance Monitoring

Network Traffic Analysis (NTA)

Observability

Release Management

Server Management

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Audio Editing

Contact Management

Content Management

Creative Collaboration

Customer Experience Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Proposal

Sales

GDPR Compliance

Security

3D Modeling

Apparel

Dental

Emergency Notification

Financial Services CRM

ID Card

Municipal

Nonprofit Fundraising

Oil and Gas

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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Screeb is a product discovery platform that aims to help product teams consistently deliver user experiences. The vendor claims that Screeb is suitable for companies of all sizes, from startups to large enterprises. It is designed to cater to various professionals and industries, including product managers, user researchers, UX designers, product owners, and development teams.

## Key Features

**Product Analytics**: According to the vendor, Screeb allows users to gain insights into user behavior and product usage by tracking user actions, events, and interactions within the product. It enables analysis of user flows to identify areas for improvement, as well as understanding user demographics and segmenting users based on their behavior.

**In-App Surveys**: The vendor states that Screeb provides the capability to collect feedback directly from users within the product by designing and customizing surveys. Users can target surveys to specific user segments or demographics and analyze survey responses to identify trends and patterns.

**In-App Messages**: Screeb offers the ability to engage with users through targeted in-app messages, delivering important announcements, updates, or promotions. The vendor claims that users can personalize messages based on user behavior or demographics and measure the effectiveness of these in-app messages.

**Release Management**: According to the vendor, Screeb allows users to manage and track product releases and updates by coordinating tasks and workflows across teams. Users can monitor the progress of releases to ensure timely delivery and collaborate with stakeholders to gather feedback on releases.

**User Interview Recruitment**: Screeb provides functionality for recruiting and scheduling user interviews directly within the platform. The vendor claims that users can screen and select participants based on specific criteria, coordinate interview logistics, and capture and analyze interview insights for product improvements.

**AI-powered Product Discovery**: The vendor states that Screeb leverages AI algorithms to uncover valuable product insights by uncovering hidden patterns and trends in user data. According to the vendor, Screeb generates actionable recommendations for product enhancements and provides continuous optimization based on AI-driven insights.

Users of Screeb have found the software to be incredibly effective for conducting surveys and gathering feedback from their audience. They have reported a high response rate, indicating that the platform is successful in engaging users and encouraging them to participate in surveys. However, some users have encountered issues with surveys not showing up, which may be related to hidden HTML characters when pasting content from other sources. Despite these hiccups, Screeb offers a comprehensive survey and question library, allowing users to easily create multiple campaigns and gather valuable insights from their audience.

In addition to its survey capabilities, Screeb has proven useful in helping users plan and collect feedback from their audience. The ability to target specific user groups has been particularly valuable for users seeking to gain insight into different segments of their audience. Running multiple surveys simultaneously has enabled users to conduct extensive analysis of their audience, facilitating informed decision-making and targeted improvements. Furthermore, Screeb's support team has been commended for their helpfulness and responsiveness, providing assistance with integrations and offering valuable ideas. This level of support has undoubtedly contributed to user satisfaction and the recommendation of Screeb to others.

The cost of maintaining a large number of tracked users can be a concern with Screeb's pricing model. Some users have raised this as an issue and have considered switching to alternatives that offer in-app message surveys without limitations on tracked people. Nevertheless, overall, Screeb has proven to be a time-saving tool that streamlines internal discussions and prioritizes development features based on user feedback. It empowers users to collect valuable feedback from their audience, target specific user groups, run multiple surveys simultaneously, and conduct deep analysis of their audience – all contributing to improved decision-making and product development processes.

High response rates: Many reviewers have expressed appreciation for Screeb's chat-like surveys feature, which has resulted in high response rates. 

Convenient AI-based reports: Several users have found Screeb's AI-based reports to be a convenient way of summarizing the most common themes from the surveys. 

Visually appealing interface: The visually appealing and well-designed interface of Screeb has been praised by multiple reviewers for its aesthetic appeal.

High Pricing for Freemium Products: Some users have found the pricing model of Screeb to be unsuitable for freemium products, as it can become expensive when tracking a large number of users. 

Issues with Survey Functionality and Support: Several users have experienced problems with the survey functionality of Screeb and had to reach out to support multiple times to address these issues.

SDK's Inability to Process Invisible HTML Characters: Users have encountered difficulties with the SDK's inability to process invisible HTML characters, resulting in certain content not being displayed properly in their apps.

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Screeb

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

CRM Integration

Survey respondent pools or segmentations can be drawn from contacts already in the company’s CRM and/or respondents’ contact information can be pulled into the CRM.

Social media integration

Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

E-commerce integration

Integrates with e-commerce or billing/payment tools.

Testimonials widget

Allows users to excerpt and embed text or data from surveys on their website.

Survey Automation

Features related to automating/triggering survey processes such as publishing and reporting.

Notifications and alerts

Respondent behavior (including survey completion, particular responses, or opt-outs) triggers notifications.

Calendar/scheduling

Allows users to schedule start and/or end dates for surveys.

Screeb

Overview

What is Screeb?