Second CRM

Second CRM

We don't have enough ratings and reviews to provide an overall score.
Second CRM

Overview

Recent Reviews

TrustRadius

Leaving a review helps other professionals like you evaluate Customer Relationship Management (CRM) Software

Be the first one in your network to review Second CRM, and make your voice heard!

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Second CRM, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Second CRM?

Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.secondcrm.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

What is ActiveCampaign?

ActiveCampaign integrates email marketing, marketing automation, sales automation, and CRM software into one platform designed for small businesses.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Second CRM?

Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.

Second CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Leave Management - Maintain official holidays and track all employee leave information from one central place.
  • Supported: Surveys & Feedback - Execute surveys for learning about customer satisfaction and employee engagement.

Second CRM Screenshots

Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.Insight through every case, from every customer, every time from multiple support channels.Dashboards offer a real-time picture of business at a glance.Schedule, share, track and follow-up events and to-dos.Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.

Second CRM Competitors

Second CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAll
Supported LanguagesEnglish, Chinese, Filipino, Bahasa Melayu

Comparisons

View all alternatives

Reviews

Sorry, no reviews are available for this product yet