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Seismic

Seismic

Overview

What is Seismic?

Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction.…

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Recent Reviews

Seismic the Content Go to!

10 out of 10
June 18, 2024
We use Seismic to generate information and the platform allows us to share that information to our clients in a way that is seamless. It's …
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TrustRadius Insights

Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access …
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Seismic for Sellers & Partners

9 out of 10
June 10, 2020
Seismic was used by both internal sellers across the whole organizations and we made it available to sellers at our partner (reseller) …
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Seismic Platform Review

10 out of 10
January 30, 2020
Incentivized
It is used as a Sales Enablement Platform. It is used by our Sales and Technical teams to address having the right content at the right …
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Reviewer Pros & Cons

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Pricing

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What is Seismic?

Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Seismic?

Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. This according to the vendor, results in global enterprises including IBM, American Express, PayPal, and Quest Diagnostics achieving better win rates, larger deals, and higher customer retention.

Seismic is headquartered in San Diego with additional offices in North America, Europe, and Australia.

Seismic Features

  • Supported: LiveDocs Technology
  • Supported: Real-time content engagement analytics
  • Supported: Predictive content
  • Supported: Robust integration capabilities with Salesforce, Outlook, marketing automation platforms, and more
  • Supported: WorkSpace: the sales content collaboration forum

Seismic Screenshots

Screenshot of Seismic's interface can be customized for every sales team.Screenshot of Content can be organized and displayed in a host of ways, such as Most Popular, Favorites, or divided by content type or opportunity stage.Screenshot of Seismic's LiveDocs Technology facilitates personalization at scale and has been shown to save clients upwards of 98 percent in time spent creating content.Screenshot of WorkSpace, Seismic's virtual forum for sales, allows sales teams to come together and perfect content for those most important meetings.Screenshot of Real-time analytics allow sales reps to see which pieces of content have been engaged with by which prospects and for how long.

Seismic Video

Introduction to Seismic

Seismic Competitors

Seismic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Highspot and Showpad eOS® are common alternatives for Seismic.

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of Seismic are from Enterprises (1,001+ employees).

Seismic Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%
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Comparisons

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Reviews and Ratings

(129)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access to relevant materials. Users rely on Seismic to streamline business processes by creating and sharing consulting materials, agreements, legal notices, and training resources. It serves as a comprehensive online library for marketing collaterals, video accessibility, and a repository for company information and tools. With Seismic, users can ensure they always have the latest version of product information like use cases, datasheets, pricing, and presentations at their fingertips. The platform has been instrumental in solving the issue of not having relevant sales content when needed by providing a centralized source for up-to-date documentation. Additionally, Seismic helps gauge interest on the receiving end by tracking how long prospects spend viewing the literature sent. Its tracking feature also provides valuable feedback on prospect engagement, helping users act promptly. Whether it's managing case studies, pitch decks, or marketing materials, Seismic simplifies content maintenance and ensures that users have access to the most recent versions. By replacing the need for multiple outdated repositories and consolidating information in one place, Seismic enhances efficiency, maintains brand fidelity, and generates frequently used tools and documents with ease. Users find it user-friendly and easy to navigate, benefiting both the user experience and content management. The platform serves as a central collateral hub for sharing sensitive content like presentations, product documents, sales content, and training materials across various departments within an organization. It addresses version control issues and ensures consistency throughout the organization while providing customization options for dynamic distribution without compromising brand identity. With features like LiveInsights for data-driven decision-making and integration with Salesforce and email tools, Seismic streamlines content distribution to the sales organization and provides visibility into prospect engagement. Overall, Seismic is widely used in multiple departments such as sales, marketing, consultant relations, relationship management, etc., to create presentation books and maintain consistency in content. It has received overwhelmingly positive feedback and is considered an essential tool for sales enablement success.

User-Friendly Interface: Users have commended Seismic for its user-friendly interface and intuitive design, which have made it easy to navigate and get accustomed to. They find the interface responsive and appreciate the ability to easily customize documents.

Seamless Integration within Salesforce and Outlook: The integration of Seismic with Microsoft Outlook is seen as a significant benefit by users, as it allows for seamless access to Seismic's features within their familiar email client. This integration has been highly appreciated by users for providing easy access to the content they need without having to leave the programs they already use.

Time-Saving Features: Users value the time-saving features in Seismic, such as the ability to save favorite collateral pieces and view recently used content. These features streamline workflows by providing ready access to various sales collateral and allowing users to add specific content while tracking recipient access.

Confusing User Interface: Users have consistently found the user interface of Seismic to be confusing and difficult to navigate, hindering their overall experience. Several reviewers have expressed frustration with the layout and organization of the system.

Terrible Search Features: Many users have criticized Seismic for its poor search functionality, which often provides irrelevant results. This has made it challenging for users to find the documents they need, rendering Seismic ineffective for their purposes.

Difficulty in Document Management: A significant number of reviewers have reported difficulties in managing documents within Seismic. They find it cumbersome to navigate through a large amount of content and struggle to locate specific resources. As a result, these users feel that Seismic is not meeting their needs effectively.

Users commonly recommend the following for effective use of Seismic: connect with Seismic's technical support team for helpful answers and assistance, get involved in Seismic's Early Access communities to pilot new features and stay updated, and seek advice from other companies that have implemented Seismic for tips, tricks, and best practices. These recommendations highlight the importance of seeking support, leveraging community resources, and learning from others' experiences for a successful implementation and utilization of Seismic.

Attribute Ratings

Reviews

(1-25 of 75)
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Score 10 out of 10
Vetted Review
Verified User
  • Sales Content Management
  • Buyer Engagement
  • Content Automation
  • Ease of Use and Dashboard
  • Upload Process and be Easier and Seamless
  • Better Background Information on certain Documents
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Organize content and information into groups
  • Stores large files for download to share with colleagues & customers
  • Pushes out announcements company-wide
  • Lot of data on home hub which can be difficult to navigate at times.
  • Preview of certain documents do no show or load unless you download the file. I'd like to have the content available to view the file before downloading to my files.
  • Show recently uploaded content more prominently for context on hub. This will allow users to stay updated.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Extensive and customizable content library for reps and managers alike.
  • Access levels for certain trainings and documents.
  • Simple to navigate and well organized.
  • One-stop shop for everything reps needed in terms of collateral, employer-related items, and sales/product coaching.
  • Only one complaint. I wish the tool allowed users to have an Archive type folder that allowed them to get document history as changes are made and new renditions come out.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Feature-focused demo and/or industry-specific content
  • Segmentation of the users and tailoring the platform user interface accordingly
  • Tracking and reporting on the content in terms of views, uses, etc.
  • Adding more integration points and use cases with Salesforce would be good to have
  • Navigating to a specific resource gets cumbersome sometimes especially with lots of content
  • Bulk user operations and taking actions on behalf of other users would be good to have as well
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Content sorting.
  • Allowing me to easily see internal vs external content.
  • Centralized repository.
  • Handling of google drive data.
  • Sharing content - it's nice that they have the option to send from the platform, but I don't always want the prospect to have to put in their info/know that they are being tracked.
Score 9 out of 10
Vetted Review
Verified User
  • Curating content.
  • Available via cloud and on mobile devices.
  • Trackability of customer views of content.
  • Search results could be challenging; too many results returned overwhelmed users.
  • Walk-Me guides!!! Seriously...
  • Can be steep learning curve if not in the tool every day.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I appreciate how there exists the ability to make documents you are working on visible to only you, select others or the entire company.
  • Even very large files can be uploaded quickly to Seismic with ease.
  • Seismic has a very user-friendly interface that takes very little time to become accustomed to.
  • Seismic provides a safe and secure cloud to store documents in that I want to work on outside of the office.
  • The Seismic app could be improved to support varying screen sizes.
  • The user interface could be more customizable, but that is a minor con.
  • There is a lack of compatibility with Chrome.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Seismic makes finding the documents you need extremely easy: search, files, etc.
  • Seismic holds everything in one place. I don't have to go to multiple locations.
  • Seismic makes viewing files (and downloading) seamless.
  • Seismic has a great UX design.
  • Seismic is efficient for every department within our organization.
  • Seismic can be difficult to search. I feel like I have to go through so many files/folders.
  • Seismic can take a long time to download I've noticed. This could be due to my wi-fi, but I've noticed it takes longer than other locations.
  • I would like to see the UI work a little better, it can be hard to understand how to navigate it all.
Jason Mayer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Search for content that is relevant to our different business units.
  • Push/blast notifications about our business to our global sales teams.
  • Customize content using the live-docs functionality.
  • I'd like the search functionality to include a semantic search. This is apparently on the roadmap.
  • Setting up the live docs is a little difficult at first. But it's easy once you get the hang of it.
  • Maintaining a clean doc center has been a struggle. We have a lot of content and need an easy way to maintain it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Seismic is easy to use for both admins and end-users.
  • Seismic has an extremely helpful customer success team and tenure technical specialists.
  • Seismic is constantly innovating, and the new feature releases are great!
  • Seismic is my favorite tool I use for admin every day.
  • Seismic really needs to update the Profile Builder landing page feature. Nobody uses Microsoft Silverlight anymore and the out-of-the-box landing page builder is very hard to use. It does not allow for custom branding.
  • I wish Seismic allowed for a color categorization option in the search results page. End-users don't understand the file structure within profiles because they are concerned about the content itself.
  • The data and analytics dashboards lack a bit, but I hear that is changing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • LiveSend analytics, so sales reps can understand when and how doctors engage with our product content to make more informed selling choices.
  • LiveDocs which allows custom presentations to tailor content for specific customers.
  • Workspace to create a personal share drive for reps to customize their product storage.
  • We see bugs and glitches every so often when a software update is needed.
  • We'd like to have LiveSend have the ability to email many customers at one time.
  • The iPad app [should] have the search toolbar functionality when searching in the Live Send view.
Score 10 out of 10
Vetted Review
Verified User
  • Seismic provides quick customer support when there are issues or questions.
  • Seismic's tools address common issues faced in the sales enablement space.
  • Seismic provides metrics and insights that are extremely valuable.
  • There have been a few times where issues with a server leads to a slow user experience or users are unable to use the platform for a small period of time. Bringing these to a minimum would greatly enhance the user experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automation
  • Shared slide model is a time saver
  • Customization for end users - specifically content selector (it's my favorite)
  • I wish Seismic had spell check on the website (content manager)
  • I wish we could push updates on reference slides
  • It can be very slow when generating a PDF
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • LiveSend links are the biggest asset.
  • Analytics are huge to us being able to track what assets we should spend more time creating and which we should look to remove.
  • Dynamic folders help me to filter the content for my sellers.
  • Write back functionality for CRM so users can see what has been sent through Seismic tied to an opportunity
  • More ways to "favorite" an asset
  • More ways to filter or rank assets
November 07, 2019

Seismic is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Always coming up with new improvements
  • Customer Success Managers to be more responsive to the needs of the Seismic client
  • Providing more opportunities for clients of similar industries to network and get to know each other and how they use the platform
Natalia Land | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Seismic has been a time saver for our department creating client facing documents with a click of a button. What used to take 30 minutes to create takes 5 minutes.
  • Seismic has been very flexible and has been able to accommodate our constant changes helping us reduce cost to serve.
  • Seismic's team provides suggestions and solutions.
  • I can't think of anything as I am not too familiar with all that Seismic is able to offer.
  • I depend on our Seismic reps to provide a better solution.
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