Overview
What is Sendoso?
Sendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.
Sendoso opens doors!
Quality gifting at your fingertips!
Great! But can be $$ for a small biz
Speed up deal cycle with Sendoso corporate gifting platform
Sendoso - The Power in Gifting
Sendoso Helps Us Engage Our Audience, Generate Demand, and Retain Clients!
Sendoso has been great at meeting multiple different use cases for our team
Sendoso meets expectations but gift card policies make it less appealing
Sales Development with Sendoso
Hard not to like a gift sending service!
Great tool to help stand out among other sellers!
Efficient gifting service with many useful integrations
In parallel, we are using Sendoso for gifting …
Keep Teams & Customers Happy With Their Favorite Gifts!
An SDR's dream!
Sendoso helps you get your foot in the door ...
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
2 videos
Pricing
What is Sendoso?
Sendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
20 people also want pricing
Alternatives Pricing
What is AXOMO?
AXOMO is a solution to design, produce, and ship branded gear out as automated employee rewards. Giving employees the chance to feel appreciated and to represent company through branded gear can lift a brand, but, the vendor states, it can also increase employee engagement as well. AXOMO also…
What is Postalytics?
Postalytics in Rockland offers direct mail automation technology.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sendoso?
Sendoso Features
- Supported: Address Confirmation
- Supported: Amazon Integration
- Supported: Analytics
- Supported: Cameo Videos
- Supported: Send Tracker
Sendoso Screenshots
Sendoso Integrations
Sendoso Competitors
Sendoso Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Canada, UK, APAC, North America |
Sendoso Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(249)Community Insights
- Business Problems Solved
- Recommendations
One key use case of this product is for streamlining communication within teams and organizations. Users have praised its ability to centralize conversations, files, and project updates in one platform, making it easy for team members to collaborate and stay on the same page. With features like real-time messaging, task assignments, and file sharing, users have found that this product greatly improves efficiency and reduces the need for lengthy email threads or scattered communication channels. Reviewers have noted that the intuitive interface makes it easy for even non-technical team members to navigate and participate in discussions.
Another important use case of this product is for project management and task tracking. Customers have found that the product's robust project management tools help them stay organized and meet deadlines. The ability to create tasks, assign them to team members, set due dates, and track progress has been highly valued by users. They appreciate the visual overview of ongoing projects, including status updates and milestone tracking. Additionally, the platform's integration with other productivity tools has been a significant advantage, allowing users to seamlessly connect their project management workflows with other applications they regularly use.
A third notable use case of this product is for remote collaboration and virtual meetings. Users have reported that the video conferencing feature provides a reliable solution for hosting virtual meetings with participants located in different geographical locations. The high-quality video and audio capabilities ensure seamless communication, while additional features like screen sharing and chat functionality enhance collaboration during remote meetings. This has been particularly valuable for distributed teams or organizations with remote workers who rely heavily on virtual meetings to connect and collaborate effectively.
Lastly, this product serves as a valuable knowledge sharing tool within organizations. Users have found that the platform's knowledge base feature allows them to document and store important information, best practices, and resources in a centralized location. This makes it easily accessible to all team members, providing a reliable source of reference for frequently asked questions or common issues. The ability to search within the knowledge base and organize information in a structured manner has been commended by users, as it saves time and enhances knowledge sharing across the organization.
Overall, this product is highly versatile and caters to a range of use cases, including team communication, project management, remote collaboration, and knowledge sharing. Users have praised its user-friendly interface, robust features, and ability to streamline workflows, making it a valuable tool for improving productivity and collaboration within teams and organizations.
Users highly recommend using Sendoso to automate tedious tasks and create delightful experiences for customers and prospects through personalized gifts. They emphasize the importance of checking out Sendoso, praising its sales team for their exceptional assistance. Additionally, users suggest setting up a selection of go-to e-gifts and integrating with Amazon for a seamless and thoughtful engagement strategy with customers. Users also find Sendoso easy to use, with great integrations and results. They suggest trying Sendoso for prospecting purposes and ABM outreach.
Attribute Ratings
- 7.1Likelihood to Renew3 ratings
- 8.2Availability1 rating
- 8.2Performance1 rating
- 8.2Usability1 rating
- 7.7Support Rating21 ratings
- 8.2Online Training1 rating
- 7.3In-Person Training1 rating
- 7.3Implementation Rating1 rating
- 8.2Configurability1 rating
- 8.2Product Scalability1 rating
- 8.2Ease of integration1 rating
- 8.2Vendor pre-sale1 rating
- 8.2Vendor post-sale1 rating
Reviews
(1-5 of 5)- The gift and swag options are good
- Setting up a send int he interface is easy
- Automated email updates about the send are valuable
- Their gift card policy. A gift card should not be considered a successful send unless it is redeemed. It is ridiculous that opening an email is defined as a gift card being redeemed.
- The interface isn't super intuitive. It's easy to set up a send but I find the overall look and feel of the platform to be a bit clunky and unpleasant to work in.
- Improved service in more regions outside North America.
- Salesforce integration
- Swag ordering
- Sendoso Direct catalogue
Account-based Marketing
Marketers
- Customer Advocacy
- Account-based Marketing
- Employee Engagement
A fast growing gifting powerhouse
- eGifting, and providing the recipient a choice of gifts.
- Integrating with Marketo.
- A diverse network of partner vendors.
- Inventory Counts
- CSM reassignment
- SLA adherance
- eGifting
- Perishable Gifting
- Gift tracking
- Increased registration rates.
- Time savings (compared to other gifting vendors).
- Bespoke physical gifting capacity.
- eGifting
- Perishable gifting
- Gift status tracking
- Gifting in multiple currencies
- Sweepstakes gifting
- AI/predictive gifting
- bespoke branded packages
- Product Features
- Prior Experience with the Product
- Implemented in-house
- adoption
- notecard templates
- pick and pack fees
- Online Training
- In-Person Training
- eGift URLs
- Perishable gifting
- Gift tracking
- Gifting administration for sales
- gifting on a tight timeline
- inventory tracking
- warehouse packaging accuracy
- Marketo
- Groove
- Google Chrome
- Slack
- File import/export
- API (e.g. SOAP or REST)
- new vendors
- custom branding options
- customized branded experiences
- branded perishables
Great tech to get your first catch!
- easy to send
- looks legit in the world of spams
- who does not like free stuff so makes a BDR's life a bit easy
- more options
- increasing their services area in Asia and more parts of Europe
- NA
- Increased engagement
- BD team a tool that can be used in crisis situation
- a great tool to start a conversation if someone has mentioned something specific (that they are coffee lovers etc)
Great solution, made for super sender success!
- Outbound.
- Marketing.
- Direct mail.
- Mobile analytics.
- Intuitive targeting.
- Ease of use.
- Better outbound results.
- Positive ROI.
- Great reach and engagement.
- Outbound sales.
- Marketing.
- Land and expand in new regions.
- Targeting titles and companies.
- Targeted nurtures.
- Driving up sell and adoption.
Definitely do your research - But Sendoso is a great investment
- Sendoso has great customer service. Everybody is super responsive and helpful. Our CSM even helps us with tedious admin tasks when we're limited by the platform's back office.
- We love how flexible Sendoso is. If you can think of it, it (or something really similar can be sent.) You can also request that vendors and gifts be added as Sendoso direct options, which means the options really are limitless.
- Sendoso has scaled really well through our sales organization. As higher-level account owners saw the amazing success of our BDR team, they started begging to use it. Our sales org has historically been very slow to adopt technology, and this has been one of the best rollouts I've ever seen.
- The back office is an absolute nightmare. The UX is unintuitive and doing any kind of repetitive task, like cleaning up underutilized touches and funding sources or setting up a touch with multiple variations like clothing sizes or colors is absolutely nightmarish and time-consuming.
- Whenever a send goes out and there's not enough money in the dedicated funding account, there's no warning. That's not even the problem, though. My complaint comes from the way that the system then charges our AMEX on file.... one time for every item in the send. So when I sent 124 aprons as a follow-up gift from an event, I got 124 charges/invoices for $2.87. When we have to send every receipt and invoice to accounting that's insanely time-consuming and frustrating.
- If you use a credit card on file and not invoices, the receipts do not have a fixed reference number. I don't even know how this can be a thing.
If you have a huge, sprawling sales and marketing org, you will probably encounter a lot of difficulties with Sendoso unless you have a dedicated person who does nothing but manage logistics within the platform.
- Sendoso enabled us not just to keep momentum, but to build it during the first wave of business shut-downs in 2020.
- We used Sendoso to develop an event series that produced more than $4Million in net new pipeline.
Your Sendoso point person should be organized, patient, and quick to pick up new technologies. The Sendoso platform has many quirks in the back office. If you have a very large team using Sendoso for many different use cases, it could probably be a full-time position, but the right person could get everything set up and maintained alongside other duties.