SentinelOne Reviews

24 Ratings
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Score 8.5 out of 100

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Reviews (1-7 of 7)

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January 01, 2021
Eric Milles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
We recently deployed SentinelOne companywide to give us more granular control of our environment than our previous solution provided. We were using Webroot. While it's a solid product, Webroot did not give the level of control that we wanted for each endpoint. It was policy driven and required more global than finite management for endpoints.
  • It allows granular, targeted control of endpoints.
  • It has a central management console.
  • It allows management of endpoints through policies or groups and/or individual device control.
As an MSP, we were looking for a product to use internally and for our clients that already had a well established industry presence and could give us more flexibility for endpoint management. SentinielOne has met and exceeded our expectation for those criteria. I would recommend it to any MSP or their clients. The industry reputation is well founded based on our experience so far.
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December 11, 2019
Nathan Venno | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
SentinelOne is used for Endpoint protection within our organization. It has been very effective at mitigating threats for our stores and end users. It is used company-wide and replaced our old endpoint solution. It is very helpful to our security team to insure that we are able to see and assess threats quickly and efficiently.
  • Lightweight.
  • Cloud-based console.
  • Deep dive search is hit or miss.
  • Using Vigilance (vendor provided MSSP) was frustrating as they did not inform us how they reach solutions.
This is a solid protection product. It keeps the end users safe with little interference during the process. The user experience is pretty transparent. On the admin side it can be more frustrating. We have a 3 month trial of the vendor's Vigilance offering, which was good but very secretive - often solutions were reached that could not be explained to our team. This was annoying as we went off of their service and were not able to replicate their answers. There is also problems with their Deep Visibility offering - when it works, it works well and allows you to track issues, but that is very hit or miss and you can never rely on it to work.
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
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November 19, 2019
Howard Magnes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We recently implemented it for all our clients, replacing a signature-based AV with this next-gen AV. It also is deployable through my Solarwinds RMM software, which is great.
  • Neutralizes threats seamlessly.
  • Easy to add exceptions.
  • Minimal impact on the users.
  • The dashboard is a bit clunky to navigate and could stand a redesign.
  • If I could get individual client reports instead of 1 large one it would make my life easier.
It's best suited for Windows 10 devices, as deploying it remotely requires a PowerShell to be at a specific level. Anything older will require manual installation which will affect the user.
Anytime I have a question their support is quick to respond.
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November 15, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SentinelOne is being used globally, US, EMEA, APAC, as the primary end point security solution.
  • SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
  • The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
  • SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.
  • We have not found any significant shortcomings at this time.
Due to the low administrative overhead, SentinelOne is a good solution for companies with smaller staffs who may not have dedicated security resources. EDR capabilities are not as extensive as some other products but basic information is available an unless you have sufficient resources to evaluate data, additional data may not be valuable. SentinelOne offers a very good blend of data and automatic remediation and protection.
We've had very few issues but have received prompt and complete support when required.
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August 16, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization uses SentinelOne as its primary endpoint protection tool. We install it on all institution-owed computers, both PC and Mac, and our servers as well. The installation also includes student computer lab PCs. SentinelOne is managed by our IT department and installed from our primary file server via an installation script.
  • Pricing
  • Threat Detection
  • Product Development
  • Informing users of threats and trends
  • Deliver on promises made at public presentations
  • Managing resellers
  • Auto updates of the client app
I have now used three different major endpoint protection products at our institution in the last 36 months. SentinelOne is the only one that has been easy to use at an affordable cost, and been effective at protecting all of our endpoints. As a result, I awarded them a 36 month deal.
SentinelOne understands my needs, even when it comes to support. The product has been so solid that I have only had to use support a few times. In addition to support, my sales contact maintains a relationship with me and makes sure I am informed of what the company is up to and what is coming down the line.
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January 17, 2018
Mark Patterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SentinelOne is used for my entire company as our endpoint protection on our servers and workstations. We have a very mobile staff and needed a product that would provide protection when out in the field or in the office. Since we switched to SentinelOne we have significantly reduced downtime of our computers, staff and IT support staff to resolve issues.
  • Prior to the use of SentinelOne, my staff spent on average 4 hours a week fixing/rebuilding computers that were infected. We now spend less than 30 minutes each week. That is a direct saving of both regular and IT staff time.
  • Simple straight forward portal controls all aspects of SentinelOne with good alerting for my staff if issues arise.
  • Easy touchless testing and deploy of new version to our staff where ever they work.
  • Currently it does everything I expect from an endpoint security product and requires very little time from my staff.
The product works great for our servers and computers that run Windows as the OS. We have had some issues with the few MACs we have. It takes more work to get the client installed and working.
Read Mark Patterson's full review
March 14, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used by all the departments of the company, about a hundred users. It provides us with maximum security on individual endpoints and, above all, through a very well-made console. It gives us the possibility to monitor every customer both within the company and outside the company itself.
  • Coexists peacefully with antivirus already installed
  • It does not create any problem of slowdowns to the machine on which it is installed
  • It effectively does what it is designed for
  • To date, I have not found any weak points in SentinelOne
It is well suited for every situation where safety must be put first. It has been useful in situations where I need to have reliable and non-invasive software that can coexist with other security software.
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Feature Scorecard Summary

Anti-Exploit Technology (5)
Endpoint Detection and Response (EDR) (5)
Centralized Management (5)
Hybrid Deployment Support (3)
Infection Remediation (5)
Vulnerability Management (4)
Malware Detection (5)

What is SentinelOne?

SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
Categories:  Antivirus,  Endpoint Security

SentinelOne Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Endpoint Protection Platform$45per endpoint per year

SentinelOne Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is SentinelOne?

SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.

What is SentinelOne's best feature?

Reviewers rate Anti-Exploit Technology highest, with a score of 9.9.

Who uses SentinelOne?

The most common users of SentinelOne are from Mid-size Companies and the Information Technology & Services industry.