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    About SentiOne

    SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool. Automate is a chatbot creation and deployment platform.

    SentiOne Features

    Has featureSocial Media Listening & Analytics
    Has featureAudience insights & Sentiment Analysis
    Has featureCustomer Engagement & Support
    Has featureInfluencer Marketing
    Has featureCompetitors Analysis
    Has featureOnline Media Monitoring
    Has featureOmnichannel customer service
    Has featureSupervisor Panel
    Has featureAutomated smart routing
    Has featureSocial media customer service
    Has featureOn-premise chatbots

    SentiOne Screenshots

    SentiOne Integrations

    Facebook Pages Manager, Instagram, Twitter, Facebook Messenger, LinkedIn

    SentiOne Competitors

    Pricing

    • Has featureFree Trial Available?Yes
    • Does not have featureFree or Freemium Version Available?No
    • Has featurePremium Consulting/Integration Services Available?Yes
    • Entry-level set up fee?Optional
    EditionPricing DetailsTerms
    Team$299per account
    Enterprisecustomizedper account

    SentiOne Support Options

     Free VersionPaid Version
    Phone
    Live Chat
    Email
    FAQ/Knowledgebase
    Social Media
    Video Tutorials / Webinar
    Trainings & workshops

    SentiOne Technical Details

    Deployment Types:SaaS
    Operating Systems: Unspecified
    Mobile Application:Apple iOS, Android
    Supported Countries:Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Lithuania, Latvia, Mexico, Norway, Poland, Portugal, Spain, Switzerland, Romania, Russia, Ukraine, United Kingdom, United States, Sweden, Serbia, Slovakia.
    Supported Languages: English, Spanish, Polish, Dutch, Czech, Romanian, Estonian, Hungarian, Lithuanian, Latvian, Bosnian, Austrian, Russian, Ukrainian, Croatioan, Danish, Finish, Greek, Norwegian, Serbian, Slovenian, Bulgarian, German, Swedish, Slovak.