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SentricHR

SentricHR

Overview

What is SentricHR?

SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.

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Recent Reviews

TrustRadius Insights

Users have praised SentricHR for its exceptional training, set up, and onboarding process. Regularly scheduled meetings and trainings have …
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Pricing

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What is SentricHR?

SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Product Details

SentricHR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised SentricHR for its exceptional training, set up, and onboarding process. Regularly scheduled meetings and trainings have been extremely helpful in getting users up to speed. The implementation specialist has received high praise for their great support during the setup process.

SentricHR has transformed the onboarding process from a time-consuming manual, paper-driven process to a faster and more efficient electronic process. This digital transformation has been especially beneficial during remote work due to Covid. Users appreciate the system's ability to streamline processes, assist in compliance and reporting, and provide information at their fingertips.

Additionally, SentricHR has been useful for benefit administration, legislative changes, and compliance issues. Users have received guidance and support from the SentricHR team, particularly in setting up Carrier Connection and managing the ACA portion. The software offers a manageable platform for integrated HR services with proactive training sessions and quick response to issues.

One of the standout features of SentricHR is its support team, which is highly responsive and solution-focused. Customers have expressed a positive experience with the support provided by SentricHR.

The software's centralization of HR/HR-related information in one location has been well-received by users. It has also improved document distribution and tracking, reducing the chances of people falsely claiming to have read them.

SentricHR has made payroll processing easy and efficient for users. The software's time and attendance tracking feature has also reduced the need for manual keying.

While most users have found SentricHR suitable for their specialized small business needs, some have faced difficulties with the implementation process and support response time. However, overall feedback regarding SentricHR's support during implementation has been positive.

In conclusion, SentricHR offers a range of functionalities that meet various HR needs including compliance, policy documentation, payroll, benefits administration, performance tracking, and reporting. The software has helped increase efficiency in HR departments, track employee needs, and provide a centralized platform for HR information. From onboarding to payroll processing, SentricHR has proven to be a valuable tool for streamlining processes and improving productivity.

Users have made several recommendations for the HRIS software based on their experiences. The three most common recommendations are as follows:

  • It is important to submit any bugs found in the system for consideration and/or immediate fixing.
  • The software is recommended for smaller companies, but may have limitations for larger companies.
  • Implementing multiple features at once during the initial program setup is suggested to avoid the need for later integration.

These recommendations emphasize the need for bug reporting, considering software suitability, and efficient feature setup to ensure optimal usage of the HRIS software.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SentricHR to process payroll. I use it in the HR department. It is also used to request paid time off for our staff at our corporate offices. We have a complex payroll with hourly and salaried employees, and it includes overtime, double time, cash bonuses, and commissions. Prior to our switch to SentricHR a year and a half ago, we had tried two other payroll companies. Both were disasters, especially in the area of support. SentricHR has been extremely responsive whenever we have a question or problem. None of our problems have been caused by SentricHR - that wasn't the case with the other providers. They have also provided solutions to situations that have come up because of the complex nature of our payroll needs. HIGHLY recommend them!
  • Customer service/support
  • Resolving issues/creating new reports or codes as needed
  • Understanding our needs
  • Make it easier to determine which report works best for our needs
  • Have the ability to create a custom report for specific instances
  • Other than that, they're perfect!
SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
  • Customer support
  • Easy to use/understand
  • Flexibility
Human Resource Management (7)
90%
9.0
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
50%
5.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
80%
8.0
Payroll Management (7)
85.71428571428571%
8.6
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Off-cycle/On-Demand payment
100%
10.0
Benefit plan administration
N/A
N/A
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
Leave and Attendance Management (3)
76.66666666666667%
7.7
Approval workflow
100%
10.0
Balance details
80%
8.0
Annual carry-forward and encashment
50%
5.0
Employee Self Service (5)
60%
6.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
93.33333333333334%
9.3
Report builder
80%
8.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Not applicable for our business
Customer support at SentricHR blows these two out of the water. We left each of them because of the failure to receive customer support in a timely manner.
Amanda White | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sentric Workforce across our entire organization. In HR, we use Sentric for payroll, recruiting, open enrollment, absences, performance reviews, training, and another record tracking. Our employees use Sentric to request time off, select and view their benefits, view their paycheck, apply for jobs and enter their general contact info.
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
  • The Ad Hoc reporting capabilities are hard to navigate and get exactly what I need in my report.
  • This is hard to explain... When looking at applicants via their recruiter section, the site doesn't keep up with the applicant I'm trying to view. The bottom section lets me pick the applicant, while the top part displays that person's info. When I select a different applicant in the bottom, the top doesn't always change from the last candidate.
  • The row security is limited. So when a manager is given special access, it's typically either all or nothing.
I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.
Human Resource Management (7)
77.14285714285714%
7.7
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
70%
7.0
Organizational charting
20%
2.0
Organization and location management
70%
7.0
Compliance data (COBRA, OSHA, etc.)
80%
8.0
Payroll Management (6)
71.66666666666667%
7.2
Pay calculation
80%
8.0
Support for external payroll vendors
60%
6.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
60%
6.0
Reimbursement management
30%
3.0
Leave and Attendance Management (3)
73.33333333333333%
7.3
Approval workflow
80%
8.0
Balance details
80%
8.0
Annual carry-forward and encashment
60%
6.0
Employee Self Service (5)
52%
5.2
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
40%
4.0
View company policy documentation
10%
1.0
Employee recognition
10%
1.0
Asset Management (1)
50%
5.0
Tracking of all physical assets
50%
5.0
HR Reporting (3)
53.33333333333333%
5.3
Report builder
60%
6.0
Pre-built reports
70%
7.0
Ability to combine HR data with external data
30%
3.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
46%
4.6
Performance plans
30%
3.0
Performance improvement plans
30%
3.0
Review status tracking
70%
7.0
Review reminders
50%
5.0
Multiple review frequency
50%
5.0
Succession Planning (4)
47.5%
4.8
Create succession plans/pools
40%
4.0
Candidate ranking
90%
9.0
Candidate search
30%
3.0
Candidate development
30%
3.0
Onboarding (2)
55%
5.5
New hire portal
40%
4.0
Manager tracking tools
70%
7.0
Performance and Goals (4)
60%
6.0
Corporate goal setting
70%
7.0
Individual goal setting
40%
4.0
Line-of sight-visibility
50%
5.0
Performance tracking
80%
8.0
Recruiting / ATS (3)
73.33333333333333%
7.3
Job Requisition Management
70%
7.0
Applicant Tracking
70%
7.0
Notifications and Alerts
80%
8.0
  • The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
  • The site has made our benefits enrollment much easier than the old fashion paper and pencil.
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
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