TrustRadius Insights
Users have praised SentricHR for its exceptional training, set up, and onboarding process. Regularly scheduled meetings and trainings have …
Overview
What is SentricHR?
SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.
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What is SentricHR?
SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is SentricHR?
SentricHR Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have praised SentricHR for its exceptional training, set up, and onboarding process. Regularly scheduled meetings and trainings have been extremely helpful in getting users up to speed. The implementation specialist has received high praise for their great support during the setup process.
SentricHR has transformed the onboarding process from a time-consuming manual, paper-driven process to a faster and more efficient electronic process. This digital transformation has been especially beneficial during remote work due to Covid. Users appreciate the system's ability to streamline processes, assist in compliance and reporting, and provide information at their fingertips.
Additionally, SentricHR has been useful for benefit administration, legislative changes, and compliance issues. Users have received guidance and support from the SentricHR team, particularly in setting up Carrier Connection and managing the ACA portion. The software offers a manageable platform for integrated HR services with proactive training sessions and quick response to issues.
One of the standout features of SentricHR is its support team, which is highly responsive and solution-focused. Customers have expressed a positive experience with the support provided by SentricHR.
The software's centralization of HR/HR-related information in one location has been well-received by users. It has also improved document distribution and tracking, reducing the chances of people falsely claiming to have read them.
SentricHR has made payroll processing easy and efficient for users. The software's time and attendance tracking feature has also reduced the need for manual keying.
While most users have found SentricHR suitable for their specialized small business needs, some have faced difficulties with the implementation process and support response time. However, overall feedback regarding SentricHR's support during implementation has been positive.
In conclusion, SentricHR offers a range of functionalities that meet various HR needs including compliance, policy documentation, payroll, benefits administration, performance tracking, and reporting. The software has helped increase efficiency in HR departments, track employee needs, and provide a centralized platform for HR information. From onboarding to payroll processing, SentricHR has proven to be a valuable tool for streamlining processes and improving productivity.
Users have made several recommendations for the HRIS software based on their experiences. The three most common recommendations are as follows:
- It is important to submit any bugs found in the system for consideration and/or immediate fixing.
- The software is recommended for smaller companies, but may have limitations for larger companies.
- Implementing multiple features at once during the initial program setup is suggested to avoid the need for later integration.
These recommendations emphasize the need for bug reporting, considering software suitability, and efficient feature setup to ensure optimal usage of the HRIS software.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
August 11, 2022
SentricHR Lightens My Load
We use SentricHR to process payroll. I use it in the HR department. It is also used to request paid time off for our staff at our corporate offices. We have a complex payroll with hourly and salaried employees, and it includes overtime, double time, cash bonuses, and commissions. Prior to our switch to SentricHR a year and a half ago, we had tried two other payroll companies. Both were disasters, especially in the area of support. SentricHR has been extremely responsive whenever we have a question or problem. None of our problems have been caused by SentricHR - that wasn't the case with the other providers. They have also provided solutions to situations that have come up because of the complex nature of our payroll needs. HIGHLY recommend them!
- Customer service/support
- Resolving issues/creating new reports or codes as needed
- Understanding our needs
- Make it easier to determine which report works best for our needs
- Have the ability to create a custom report for specific instances
- Other than that, they're perfect!
- Customer support
- Easy to use/understand
- Flexibility
90%
9.0
85.71428571428571%
8.6
76.66666666666667%
7.7
60%
6.0
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9.3
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100%
10.0
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- Not applicable for our business
- Paychex Flex and Paycor
Customer support at SentricHR blows these two out of the water. We left each of them because of the failure to receive customer support in a timely manner.