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Sentry

Sentry

Overview

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

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Recent Reviews

TrustRadius Insights

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known …
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Reviewer Pros & Cons

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Pricing

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Team

$26

Cloud
per month

Business

$80

Cloud
per month

Developer

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://sentry.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Fallout 4 3D Printed Sentry Bot Demo

YouTube

Doppia telecamera Car Sentry con Dvr, demo di guida

YouTube

NZXT Sentry 2 Touch Screen LCD Fan Controller demo

YouTube

24 Flavor System Product Demo by Sentry Equipment

YouTube

Application Monitoring 101: Getting Started with Sentry (1 of 6)

YouTube

TF2 Tactics: Demo-Sentry Kills

YouTube
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Product Details

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

Sentry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known as Raven is automatically loaded with each page load to effectively catch the majority of exceptions. In specific cases, manual error-tracking features are utilized to monitor undesired outcomes without triggering exceptions. By using Sentry's dashboard, users gain visibility into comprehensive error traces, including user information and the line of code where the error originated.

Sentry is widely embraced by R&D departments as a means to collect information on client-side problems and analyze them for enhancing the overall user experience. Serving as the primary application monitoring solution, Sentry effectively tracks and monitors bugs, regressions, core web vitals, long running queries, performance bottlenecks, and page speed. The engineering department proactively employs Sentry to detect exceptions and address potential issues in production or other environments before they become noticeable to customers. Furthermore, Sentry plays a crucial role in monitoring all production web systems to ensure that failure state is not lost upon reboot.

Proactive web application monitoring, production performance monitoring, crash reporting, and error logging are some of the key features offered by Sentry. Users can autonomously monitor web apps, sites, and back-end processes leveraging automated tools, scheduled scanning, comprehensive reporting, and an intuitive dashboard. Integration with Slack streamlines issue triage and incident management processes. Several critical bugs have been successfully identified by Sentry on production e-commerce sites, leading to improved page load times and a better customer experience.

Users also have the option of setting up self-hosted instances of Sentry to monitor multiple systems simultaneously and receive real-time alerts for unknown or uncaught exceptions. IT and Quality departments rely on Sentry for alerting, exception identification, and monitoring diverse instances across different organizations. Additionally, Sentry excels in continuously collecting statistics by accessing various transaction data through an agent installed in either production or test environments.

The primary use case of Sentry revolves around log and error monitoring, providing users with a comprehensive view of errors along with detailed information on their causes and the specific lines of code involved. In comparison to other platforms, Sentry is highly regarded for its exceptional error monitoring capabilities.

Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.

  1. Limited Integrations: Some users have suggested that Sentry should offer more integrations with other services, similar to what competitors like Rollbar do with Help Scout. This limitation may be a drawback for users who rely on multiple tools and want seamless integration between them.

  2. Complex User Interface: Several reviewers find the user interface of Sentry overwhelming and feel that it takes time to understand and navigate. This complexity can be a barrier for new users or those looking for a simpler experience.

  3. Steep Pricing: A number of users mention concerns about the pricing structure of Sentry, stating that it can get expensive, especially for certain applications. The pricing model is perceived as complex by some customers, which could deter potential users looking for more straightforward pricing options.

Users have made several recommendations for using Sentry based on their experiences:

  • Sending as much data as possible to Sentry and utilizing custom events has been recommended by users. This allows for more comprehensive error tracking and helps in identifying and resolving issues efficiently.

  • Users suggest integrating error tracking with perform and deploy workflows using Sentry. This enables seamless tracking and resolution of errors throughout the software development process, ensuring a more productive work environment.

  • For server-side errors, some users recommend using more comprehensive solutions like New Relic APM alongside Sentry. While Sentry is considered sufficient for most use cases, scaling with a team may pose challenges that can be overcome by combining these tools.

Overall, users find Sentry to be easy to use and implement, with great functionality for bug tracking and error reporting in various programming languages. They also advise exploring the documentation to fully leverage its features and set up appropriate filters.

Reviews

(1-12 of 12)
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Rahul Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Some of cases would be:-
  • get full trace of the error occurred with user information like primary key.
  • Grouping of similar kinds of errors.
  • Assigning the errors to someone from company and creating it as a jira issue for resolution tracing.
  • differentiating errors according to the environment where they occured.
  • role based access for the dashboard for different users of company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for a company that is somewhat okay with spending money on extra monitoring. But it is not for a company that is very small in size, because it is not really required for such small-sized applications and also brings the cost of operation higher. But it is a very useful tool if you have decent traffic in your systems and require aggressive monitoring
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
Yaniv Vararu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For us, as an organization that develops an online SAAS platform, Sentry is the best solution for monitoring the client-side problems we have in our platform. We have many other alerting and monitoring tools, but these are used to detect problems on the backend side, while Sentry is the only one that helps us understanding the problems in the code facing the customers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sentry works well on our production e-commerce site. If we have a bug slowing things down, it’s great to get an alert from Sentry so that we can fix it quickly. It might not be as helpful or matter as much for an internal site or web apps. However, you might as well use it for the price
Kevin Van Heusen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sentry is well suited for SaaS projects that wish to track exceptions happening in the backend. While it can be used for desktop applications, it may not be as suited for such projects. It works well to get real-time exceptions and aggregate common issues. If you don't have a team or staff to deal with the notifications then it may not be of as much use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you develop or sell a software product, you need to worry about its real production performance and previous stages. So, you can trace and observe, via software like Sentry, whether the product performed well always, or bury your hands in the sand until you are strangled by critical bugs.
April 16, 2018

Sentry Review!

Joshua Dickson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sentry is well-suited for any organizations with important production systems. The nice thing about it is it's an agnostic tool that can be used regardless of what kind of project you're working on -- you can just drop it in and start using it. The only real issue with it is that for clients with particular PaaS and LaaS restrictions, it may not be possible to allow code stack traces to be uploaded to third-party services.
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