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Sentry

Sentry

Overview

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

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Recent Reviews

TrustRadius Insights

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known …
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Reviewer Pros & Cons

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Pricing

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Team

$26

Cloud
per month

Business

$80

Cloud
per month

Developer

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://sentry.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Fallout 4 3D Printed Sentry Bot Demo

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Doppia telecamera Car Sentry con Dvr, demo di guida

YouTube

NZXT Sentry 2 Touch Screen LCD Fan Controller demo

YouTube

24 Flavor System Product Demo by Sentry Equipment

YouTube

Application Monitoring 101: Getting Started with Sentry (1 of 6)

YouTube

TF2 Tactics: Demo-Sentry Kills

YouTube
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Product Details

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

Sentry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(52)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known as Raven is automatically loaded with each page load to effectively catch the majority of exceptions. In specific cases, manual error-tracking features are utilized to monitor undesired outcomes without triggering exceptions. By using Sentry's dashboard, users gain visibility into comprehensive error traces, including user information and the line of code where the error originated.

Sentry is widely embraced by R&D departments as a means to collect information on client-side problems and analyze them for enhancing the overall user experience. Serving as the primary application monitoring solution, Sentry effectively tracks and monitors bugs, regressions, core web vitals, long running queries, performance bottlenecks, and page speed. The engineering department proactively employs Sentry to detect exceptions and address potential issues in production or other environments before they become noticeable to customers. Furthermore, Sentry plays a crucial role in monitoring all production web systems to ensure that failure state is not lost upon reboot.

Proactive web application monitoring, production performance monitoring, crash reporting, and error logging are some of the key features offered by Sentry. Users can autonomously monitor web apps, sites, and back-end processes leveraging automated tools, scheduled scanning, comprehensive reporting, and an intuitive dashboard. Integration with Slack streamlines issue triage and incident management processes. Several critical bugs have been successfully identified by Sentry on production e-commerce sites, leading to improved page load times and a better customer experience.

Users also have the option of setting up self-hosted instances of Sentry to monitor multiple systems simultaneously and receive real-time alerts for unknown or uncaught exceptions. IT and Quality departments rely on Sentry for alerting, exception identification, and monitoring diverse instances across different organizations. Additionally, Sentry excels in continuously collecting statistics by accessing various transaction data through an agent installed in either production or test environments.

The primary use case of Sentry revolves around log and error monitoring, providing users with a comprehensive view of errors along with detailed information on their causes and the specific lines of code involved. In comparison to other platforms, Sentry is highly regarded for its exceptional error monitoring capabilities.

Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.

  1. Limited Integrations: Some users have suggested that Sentry should offer more integrations with other services, similar to what competitors like Rollbar do with Help Scout. This limitation may be a drawback for users who rely on multiple tools and want seamless integration between them.

  2. Complex User Interface: Several reviewers find the user interface of Sentry overwhelming and feel that it takes time to understand and navigate. This complexity can be a barrier for new users or those looking for a simpler experience.

  3. Steep Pricing: A number of users mention concerns about the pricing structure of Sentry, stating that it can get expensive, especially for certain applications. The pricing model is perceived as complex by some customers, which could deter potential users looking for more straightforward pricing options.

Users have made several recommendations for using Sentry based on their experiences:

  • Sending as much data as possible to Sentry and utilizing custom events has been recommended by users. This allows for more comprehensive error tracking and helps in identifying and resolving issues efficiently.

  • Users suggest integrating error tracking with perform and deploy workflows using Sentry. This enables seamless tracking and resolution of errors throughout the software development process, ensuring a more productive work environment.

  • For server-side errors, some users recommend using more comprehensive solutions like New Relic APM alongside Sentry. While Sentry is considered sufficient for most use cases, scaling with a team may pose challenges that can be overcome by combining these tools.

Overall, users find Sentry to be easy to use and implement, with great functionality for bug tracking and error reporting in various programming languages. They also advise exploring the documentation to fully leverage its features and set up appropriate filters.

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use sentry primarily for application monitoring, our biggest use case of sentry is log and error monitoring. For our money Sentry is best at it, it gives full views of errors that happen on your applications with incredible captured details like causes, lines and other specifications we couldnt find in other platforms we were considering.
Rahul Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have many microservices and its very important to monitor them for errors and any other bugs. So we needed some dashboard where we can see the full trace of the error occurred while the user was using our product and Sentry just does that. Its so easy to integrate and see the error traces with the information of user and the line from where the error originated.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use sentry for monitoring and tracking errors in our system. We have set up our own self-hosted instance for monitoring multiple systems. In fact multiple instances of sentry for different orgs. We heavily used it for alerting and identifying unknown or uncaught exceptions and also real time alerting for the same.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Proactive web application monitoring, performance monitoring in production, crash reporting and error logging. Allows us to autonomously monitor a variety of web apps, sites, back end processes and the like with automated tools, scheduled scanning, comprehensive reporting and a relatively easy to use/understand dashboard. Excellent for providing client visibility.
Yaniv Vararu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sentry is being used only by our R&D department in our organization. We use it in order to collect information on client-side problems of our platform, in order to later on analyze this information and try to come up with the most important or most impactful bugs that we need to fix in order to supply a better experience to our users.
Brandon Scivolette | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sentry is our primary application monitoring solution. We use Sentry to stay on top of bugs, regressions, core web vitals, long running queries, performance bottlenecks, page speed, etc. Sentry allows us to not only track and monitor issues but also troubleshoot them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sentry is being used across all the cloud teams at our organization. It is helping us to monitor all of our production applications and get real time alerts when any issues arise. It integrates into Slack as well which helps us facilitate issue triage and incident management.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sentry monitors our production website for javascript errors. It is really easy to install and hasn’t slowed anything down, which is a really nice feature. We have also identified some critical bugs caught by Sentry on our production e-commerce site. This means money back in our pockets, with faster page load times and a better customer experience.
Kevin Van Heusen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sentry is being used by the engineering department and it addresses our issue with tracking exceptions that occur with our software. This gives us a proactive indication of a possible issue in production or other environments. By being proactive about detecting exceptions we have a chance to fix them before customers even notice.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used in our IT department and Quality department accordingly. We've integrated our product such that exception and logs can be collected by Sentry in more detailed and structural ways. Besides Sentry already can reach various transaction data via an agent which is installed on our production or test environments. Since then, Sentry can collect statistics continuously and robustly indeed. I use this tool to be notified of violations of the rules (system resources or load time based on concluded avg values, etc.), investigation of production or acceptance bugs, and also improvement opportunities in general.
April 16, 2018

Sentry Review!

Joshua Dickson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Sentry for monitoring all production web systems. Sentry solves a really important problem for us: in production, we'd like our services to automatically recover if (when) they go down, have errors, or throw exceptions. That's a problem from an error reporting perspective because we then lose failure state on reboot. Sentry helps us bridge this by logging and reporting production errors, so we can actively work to fix them, but don't have to worry about systems staying down while we work to triage.
Luke Abbott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Sentry to help us capture, track, and mitigate issues with our website users. We have the client Javascript SDK (called Raven) loaded on each page load, and we're using the raven npm module on the server. Most of the exceptions get caught automatically, but we also use the manual error-tracking features in a few places where we want to track unwanted outcomes without throwing exceptions.
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