Skip to main content
Service Fusion

Service Fusion


What is Service Fusion?

Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.

Read more
Recent Reviews
Read all reviews
Return to navigation


View all pricing



per month



per month



per month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Product Details

What is Service Fusion?

Service Fusion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings



(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
As a provider of Equipment Repair Services, we utilize Service Fusion to schedule and route our Repair Technicians to their jobs. We manage the whole schedule through the Service Fusion Application. When an inquiry comes in, we immediately enter the ticket into the application including all details gathered from the customer, assign a technician based on skill/experience, and then issue the ticket. Service Fusion has an integrated GPS program that our technicians use to chart the route to their destination as well! Lastly, we use the Service Fusions reporting tool to document any actions taken onsite and send the report directly post-job completion to the customer for reference/record.
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
  • GPS Integration.
  • Customer Information Database.
  • App-integration to push tickets/jobs to field service staff.
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
Return to navigation