Name: Service Provider Pro
Price: 59 USD
Author: Client Solutions

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Software Repositories

Development

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Enterprise Generative AI

Visual Collaboration

Enterprise

Accounting

Revenue Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

AIOps

C/C++ Integrated Development Environments

Cloud Storage

Cybersecurity Consulting

Data Center Infrastructure Management

Data Quality

Data Virtualization

Desktop Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Hadoop-Related

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

MLOps

Managed Public Cloud Infrastructure

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Process Mining

Relational Databases

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Consumer Ratings & Reviews

Content Management

Email Marketing

Event Registration

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Construction Accounting

Hotel Management

Library Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Scholarship Management

Telemedicine

Utilities

Vertical-Specific

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Service Provider Pro (SPP) is a client management software designed specifically for productized service agencies. According to the vendor, it offers a comprehensive set of tools to help agencies streamline their operations, manage clients, and automate invoicing and billing processes. SPP is said to be suitable for small to medium-sized agencies that offer productized services. It caters to various professions and industries, including digital marketing agencies, SEO agencies, content agencies, marketing consultants, advertising agencies, web development agencies, graphic design agencies, and content creation agencies.

## Key Features

**Client Portal Software**: According to the vendor, SPP provides a branded client portal that aims to save clients time and enhance the professional image of agencies. It allows customization of colors, menus, and language, and offers support for custom pages and full control over underlying templates.

**Order Form**: The vendor claims that SPP allows agencies to easily create order forms for clients to purchase services. It offers both one-page and multistep checkout options, allows for service types, quantities, and add-ons, and provides conditional fields with if-then rules.

**Invoice & Billing**: According to the vendor, SPP includes an integrated invoicing platform for easy billing. It also offers contact forms for quote requests, shareable invoice payment links, and the ability to capture client details when they make payments.

**Intake Form**: The vendor states that SPP enables agencies to collect necessary information from clients without back-and-forth communication. It offers various field types and rules for customization, automated follow-ups to ensure timely completion, and the ability to save drafts and allow clients to come back later.

**Team Inbox**: According to the vendor, SPP provides a unified support inbox for both internal and external messaging. It offers permission controls for team members, custom statuses and tags for efficient task management, and open tracking to monitor client engagement.

**Client Messaging**: The vendor claims that SPP allows seamless communication between clients and agencies. Order updates show up in the client portal and are sent via email, and incoming email processing adds client replies to the correct conversation. Furthermore, agencies can send emails from their own domain for a personalized touch.

**Customer CRM**: According to the vendor, SPP offers detailed customer profiles with custom fields, localization and time zone support, and GDPR data export and deletion capabilities.

**Subscription Management**: The vendor states that SPP provides self-service features for subscription management, including options for customers to upgrade or cancel subscriptions and manage their saved payment methods. It also sends dunning emails to remind clients to update their payment information.

**Project Management**: According to the vendor, SPP streamlines workflow for billing and projects, offering a dashboard to keep projects organized and clients satisfied. It enables order status tracking for clear project progress and provides task checklists for team members to ensure completion.

**Analytics and Reporting**: The vendor claims that SPP includes built-in reports to track team performance and response times. It also offers native Google Analytics integration for detailed e-commerce event data, Google Tag Manager integration for easy conversion tracking, and advanced reporting options with integrated reporting and analytics.

Basic

Criteo

Service Provider Pro

Advertising Agency

Client Solutions

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What is Service Provider Pro?