Name: ServiceGuru Kiosk
Price: 129 USD
Author: ServiceGuru

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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The ServiceGuru Kiosk is a software solution designed to collect and measure customer feedback at the point of service. According to the vendor, this solution caters to a wide range of professions and industries, including restaurants, medical offices, hotels, retail stores, and sports facilities. The ServiceGuru Kiosk offers several key features that can help businesses enhance customer satisfaction and make data-driven improvements.

## Key Features

**Customized Attributes**: According to the vendor, businesses can measure positive, neutral, and negative attributes that affect their operations, capturing valuable and actionable feedback about their staff and business. The kiosk allows for customization based on specific business needs.

**Easy Setup**: The vendor claims that the ServiceGuru Kiosk offers a simple and quick setup process, with the kiosk up and running in just 30 minutes. ServiceGuru takes care of setting up the kiosk for the business.

**Robust Reporting**: The vendor states that businesses can identify top performers and employees who may need additional training, compare performance across multiple locations, and access comprehensive reports to gain insights into customer feedback.

**Highly Customizable**: According to the vendor, businesses can customize the kiosk with their own branding and terms, maintaining a consistent brand experience throughout the customer feedback process. The kiosk can be tailored to match the unique requirements of each business.

**Get More Online Reviews**: The vendor claims that the ServiceGuru Kiosk can encourage customers to leave positive reviews on platforms like Google, Facebook, and Yelp, increasing the number of online reviews for the business and potentially improving its online reputation and visibility.

**Measure and Store**: According to the vendor, businesses can collect actionable feedback from customers about their experience and store it securely for future reference and analysis. This can help businesses gain insights into customer satisfaction and identify areas for improvement.

**Build Contact List**: The vendor states that the ServiceGuru Kiosk allows customers to opt-in for special offers and marketing campaigns, helping businesses grow their customer database for targeted marketing efforts and potentially increasing customer engagement and loyalty.

**Private Reviews**: According to the vendor, businesses can keep reviews offline and private until they choose to make them public. This feature aims to maintain the confidentiality and privacy of customer feedback, allowing businesses to control the timing and release of customer reviews.

**Motivate Employees**: The vendor claims that the ServiceGuru Kiosk can help businesses recognize top performers and provide positive reinforcement, identify potential service issues, and encourage employee engagement and continuous improvement.

**Survey Your Customers**: According to the vendor, businesses can gather valuable and actionable insights through various types of questions, such as multiple-choice, yes or no, open-ended, or sentiment-based questions. This can help businesses understand customer preferences and expectations, and use survey data to drive improvements.

**Monitor Online Reviews and Social Media Channels**: The vendor states that businesses can stay updated on online reviews and social media posts about their business, respond to reviews and posts that require a response, and flag reviews for removal if necessary.

Basic

ServiceGuru Kiosk

Kiosk

ServiceGuru

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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ServiceGuru Kiosk

Overview

What is ServiceGuru Kiosk?