Make risk and compliance available at everyone’s fingertips
We leveraged the ServiceNow Governance, Risk, and Compliance to monitor, manage, and act on different risks in real time, create policies …
Overview
What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
Recent Reviews
Popular Features
- Risk management (10)9.090%
- Common repository of GRC items (10)8.686%
- GRC policy management (10)8.484%
- Integration with Corporate Performance Management (CPM) systems (10)7.676%
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What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
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- Premium Consulting/Integration Services
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ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian
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What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.
Reviewers rate Risk management highest, with a score of 9.
The most common users of ServiceNow Governance, Risk, and Compliance are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users commonly recommend requesting a demo from the ServiceNow team to explore the software's offerings and make business operations smoother. They also suggest implementing GRC modules to improve key performance indicators. Additionally, users emphasize the importance of defining operational processes and roles for different users before granting them access to ServiceNow in order to ensure smooth access management within the platform. Taking these recommendations into consideration can greatly enhance the effectiveness and efficiency of using ServiceNow for business operations.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
January 16, 2023
Make risk and compliance available at everyone’s fingertips
We leveraged the ServiceNow Governance, Risk, and Compliance to monitor, manage, and act on different risks in real time, create policies and procedures to ensure compliance and for performance and audit management. The tool helped us getting and renewing the existing certifications including SOX, ISO 27001, HIPAA, PCIDSS etc.
- Monitor, manage, and act on different risks in real time.
- Making decisions aligned to business objectives and goals
- Audit and Performance Management
- Data and recommendations on legal compliance can be more granular
- Regulatory compliance processes can improve
- Cost is on the higher side
- Integrated risk management
- Business processes
- Audit Management
86%
8.6
- Improved Risk Management
- Controlled costs (annual savings of ~5 million USD)
- Increase in Audit compliance
ServiceNow Governance, Risk, and Compliance is a combination of operational excellence and user friendly interface. It offers the best feature-set and value as compared to its peers.
ServiceNow is used within my organization to automate and structure services and updates for a streamlined and clear approach across all business units to stay up to date. ServiceNow software is useful to drive awareness of potential security or phishing updates, operation reminders or call outs, customer service touch points as well as human resource.
- Transparency of ask
- Clear and concise message
- Confidence in consistency across business units
- Occasionally the messages are too vague
- There have been instances of the notifications going out to all teams when all teams arent affected.
- Occasionally they would end up in spam
- Clear messaging
- Ease of flexibility in message
- Trust in compliance aspect
80%
8.0
- Quicker response time in employee finishing training upon first reminder
- Higher open rate to emails versus when sent from HR or compliance
- A clear message every send versus individuals within the company structuring the email
We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.
Score 9 out of 10
Vetted Review
Verified User
ServiceNow Governance, Risk, and Compliance suite is very unique product, As an enterprise you need to manage various business challenges and this is where this suite help you with managing Risk Management, Business Continuity Management, Vendor Management, Privacy and Operation Risk. It helps you to gain real time visibility into the resilience ofyour technology.
- Policy and Compliance Management
- Risk Management
- BCP/DR
- Privacy Management
- CMDB /Asset Management
- Performance Analytics
- Custom Workflows is not flawless
- Risk Management
- Audit Management
- Vendor Risk Management
92%
9.2
- Effective Enterprise Risk Management
- Holistic Real-time Monitoring of your technology and Risk
- Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
Well, I have used many GRC tools but Onspring and ServiceNow Governance, Risk, and Compliance are among the top in many organizations. And since I have worked on many I can easily distinguish, why I will choose which tools and ServiceNow Governance, Risk, and Compliance win here because, for every single problem you have, they have many plugins for you to manage and mitigate your challenges
January 11, 2023
Great software that does it
We utilize ServiceNow Governance, Risk, and Compliance to assist us in improving business resilience, managing risks, increasing productivity, and giving us the overall insight on how our data is being utilized. The process helps with reducing errors and costs via automated workflows. What is achieved is more accurate data with lower risk to support audits and compliance.
- Managing risk
- Increasing productivity
- Provide visibility
- Ease of use
- Reporting could be better with more customization
- Reporting
- integration
80%
8.0
- great feedback from employees
- risk management
January 11, 2023
Great tool to make risk and compliance processes very efficient
We are using it for analyzing and reporting the portfolio for our organization in terms of risk and mapping with the standard compliances.
- Effective and easy reporting
- Keeps a track of the data
- Very secure
- Integration is a bit ambiguous
- Interface could be more intuitive
- Times out randomly
- Risk management
- Audit management
- Policy and compliance management
85%
8.5
- Improved compliance & risk management
- Enhance decision making
- Streamlined workflows
ServiceNow provides more features right out of the box than competing GRC platforms, has better pricing model that other alternative products I have used. Even though ServiceNow interface is not so user friendly, it does a great job with recording all the data we need for our organization. Whereas other similar products I have used, do the other way around, they are easier for users to understand but cant handle everything we needed for the business governance, risk, and compliance.