ServiceNow IT Asset Management

I have been using servicenow as a ticketing tool for past 2 years. The interface is quite easy to understand . There are options to create your own dashboard and also, there are tabs to filter your own tickets for developer and administrators. Overall, a very effective and time saving software.

We use ServiceNow IT Asset Management to order new hardware or software installation and configuration from the IT infrastructure division. It's also used to create tickets for password reset or other troubleshooting jobs.

Wonderful for its efficiency to optimize risk on our hardware and software and reduce maintenance. Fantastic with credibility to manage project workflows. Robust and scalable with deployment to the cloud and on-premises. Powerful with the collection of data from storage devices.

1) Tracking IT Hardware and software assets in the organization. 2) Managing Asset lifecycle from purchase until the end of life. 3) Manage Inventory of assets. 4) Software license management.

It's very consistent with the reduction of risk-on assets. Efficient to track inventory. Magnificent with license management. Reliable with customization of handling business process

We were using Service now for incident management and managing all new requests, any employee can open a request for it as we have thousands of employees are working from home hence Service now works efficiently to work with, also it is easy to have the current status as we can have current comments and steps to be taken are clearly visible.

ServiceNow is our ITIL-driven service management portal where we manage all our resources, activities on one hand and make use of ITIL to the best on the other hand. We use it as our inventory system maintaining the IT assets comprising of all the physical systems and the Configuration Items regarding the systems we have for our business. It's a one-stop shop for all the IT landscape integrating people to systems to resources.

ServiceNow helps to manage end-to-end IT assets and products through the same Umbrella. Request for assets, approval, authorization is managed by a single UI. Approvers can share comments which can be addressed by stakeholders depending upon requirements. It is easy to navigate through different request forms and follow up until the completion of the request.

We use ServiceNow IT Asset Management to keep an inventory of our assets. It saves us time during the lifecycle of tickets, optimizing the productivity of the team. It also reduces the risk of making mistakes. The CMDB is very flexible and can encompass different types of hardware and software assets.

It is used for incident ticketing and change management. Also, used for some of the internal workflows.

Mesmerized for its efficiency with workflow automation of business processes. Elegance and terrific with search which is magnificent. Great with mitigating risk.

We use it to track our incidents, requests, and change management. It provides a better way to review and update incidents at a centralized location. It tracks our changes to environments including lower and prod. This also provides the interface for knowledge base articles which is very helpful for the team. Great tool.

We use ServiceNow in order to manage all new requests by my customer and all problems in the actual data management. A customer could open a request on our queue, describe the needs, with a complete description, one or more attachments, and a priority. We could manage and solve the problem, or only analyze and move the request to another team/queue. We could send an update with the customer communication notes.

We have thousands of employees at work who are given various assets like monitors, work phones, laptops, and each department has its own rules for the allocation of these assets to employees, the service now IT asset management helps manage these effectively for the IT department at Yahoo. Employees can raise a ticket to request any new asset and it gets assigned to the managers for approval. Managers have their own portal to check his/her org assets.

We use it to create a ticket for the infrastructure team to install or troubleshoot software/hardware issues.

We use ServiceNow to create, manage, and resolve all client tickets. When someone comes in with a problem, be it hardware or software, we have them send in an email, ServiceNow automatically creates a ticket and sends them back a ticket number, and then anyone who works for IT at our organization can access the service request, reply to the client, and resolve the issue.

We utilize this software to manage and categorize our configuration database and automate on top of that.

ServiceNow IT Asset Management is being used by us as a ticketing tool. Many projects in our organization use it for their respective clients due to the ease and convenience that it offers for incident handling and reporting purposes. It is mainly helpful for handling of tickets ( incidents, changes, service requests and Problem tickets) Daily tasks of creation of incidents, assigning them and working on them becomes easier and convenient. Reports functionality in ServiceNow IT Asset Management is an excellent feature that helps us to analyze the data quickly.