Starting at $10,000 per year
View Pricing Overview
What is ServiceNow IT Service Management?
Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.
Learn from top reviewers
Pricing
Starting Price
$10,000.00
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ServiceNow IT Service Management?
Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
ServiceNow IT Service Management Integrations
ServiceNow IT Service Management Competitors
ServiceNow IT Service Management Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.
Agiloft Service Desk (discontinued), IFS Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for ServiceNow IT Service Management.
Reviewers rate Self-service tools highest, with a score of 9.7.
The most common users of ServiceNow IT Service Management are from Enterprises (1,001+ employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 79)
Rating: 10 out of 10
December 19, 2024
Vetted Review
Verified User
1 year of experience
ServiceNow IT Service Management Review
Rating: 8 out of 10
April 14, 2023
Hk
Vetted Review
Verified User
4 years of experience
ServiceNow IT Service Management Review for TrustRadius
Rating: 8 out of 10
March 01, 2023
Vetted Review
Verified User
5 years of experience
Tech guy with 15 years of experience annoyed with ServiceNow.
Rating: 9 out of 10
July 04, 2022
ML
Vetted Review
Verified User
1 year of experience
ServiceNow really does provide service NOW
Rating: 9 out of 10
July 01, 2021
JR
Vetted Review
Verified User
1 year of experience