March 03, 2021
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Showing 72 of 383 ServiceNow IT Service Management ratings and reviews.
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December 21, 2020
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February 13, 2021

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February 10, 2021

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December 21, 2020

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February 06, 2020
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February 12, 2020
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December 12, 2019
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March 11, 2020

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February 13, 2020

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February 10, 2020

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February 07, 2020

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February 05, 2020

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February 04, 2020

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February 04, 2020

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January 29, 2020

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January 29, 2020

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February 27, 2020

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July 20, 2019
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July 13, 2019
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July 23, 2019

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February 06, 2019
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December 28, 2018
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ServiceNow IT Service Management Scorecard Summary
Feature Scorecard Summary
What is ServiceNow IT Service Management?
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
ServiceNow IT Service Management Integrations
ServiceNow IT Service Management Competitors
Agiloft Flexible Service Desk Suite, Axios Assyst, CA Service Management, with CA Service Desk Manager, Cherwell Service Management, Hornbill Supportworks ITSM, IBM Control Desk, ChangeGear Service Desk, Freshservice, BMC Helix ITSM (Remedy), Ivanti Service Manager (powered by Heat), Solarwinds Service Desk (formerly Samanage)
ServiceNow IT Service Management Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
Edition | Pricing Details | Terms |
---|---|---|
Starting Price | $10,000.00 | Per Year |
ServiceNow IT Service Management Technical Details
Deployment Types: | SaaS |
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Operating Systems: | Unspecified |
Mobile Application: | No |
Frequently Asked Questions
What is ServiceNow IT Service Management?
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
What are ServiceNow IT Service Management's top competitors?
Agiloft Flexible Service Desk Suite, Axios Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for ServiceNow IT Service Management.
What is ServiceNow IT Service Management's best feature?
Reviewers rate Organize and prioritize service tickets and Change requests repository highest, with a score of 8.5.
Who uses ServiceNow IT Service Management?
The most common users of ServiceNow IT Service Management are Enterprises from the Information Technology & Services industry.