January 15, 2021
Score 9 out of 10
Read James Molnar's full review
Pros and Cons
- Autogenerate tickets from Logic Monitor.
- Tickets from email to service desk is nice.
- Change control process flow is good.
- My home screen needs to auto update based on a timer.
- Long drawn out process for closing a ticket.
- Creating change control tasks are not intuitive.