ServiceNow Now Platform Reviews

12 Ratings
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Score 9.1 out of 100

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Rubens F. Dalle Lucca | TrustRadius Reviewer
February 22, 2020

Great too to use, implement and resell

Score 10 out of 10
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In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
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Anonymous | TrustRadius Reviewer
February 08, 2020

ServiceNow: Service desk solution across multiple departments and business processes

Score 10 out of 10
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Support Rating

During the deployment and implementation phase of the project, ServiceNow experts were easy to reach, friendly and helpful at every step. As we've moved through the various stages of the project, we've used customization services and well as incident resolution with great success. The communication is always rapid, precise and courteous. We've never felt like the level of service changed from during the sales or "honeymoon" stage to our continued use. We are very impressed with the level of customer service and support that they continually provide.
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ServiceNow Now Platform Scorecard Summary

About ServiceNow Now Platform

The ServiceNow Now Platform is a digital workflow building and app extension tool for ServiceNow featuring a number of low-code / no code tools to improve operational efficiency, including:

  • Flow Designer, a codeless, natural language design tool for building workflows
  • IntegrationHub tool for connecting devices and apps
  • Mobile Studio (based on the company's 2017 acquisition of SkyGiraffe, a mobile app development focused startup whose low-code tools are now integrated into the Now Platform)
  • Agent Intelligence machine learning task automator
  • Virtual Agent, a tool for building intelligent chatbots and virtual agents.

ServiceNow Now Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No