ServiceNow Now Platform
ServiceNow Now Platform
ServiceNow is is our Primary ISTM and Change Management solution. We also use it for SAM and HAM capabilities. The tool itself is so …
ServiceNow Platform is leveraged across the organization for ITSM, and ITBM as well as focused departments with scoped applications. It …
ServiceNow is used as a ticketing system across departments to allow for the submission of Technology support tickets as well as …
Servicenow is our ticketing platform. We use it to tie together LogicMonitor and auto-generate tickets based on alerts.
Originally, we purchased the ServiceNow solution as a replacement to our help desk ticketing solution. With growth in public presence and …
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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The ServiceNow Now Platform is a digital workflow building and app extension tool for ServiceNow featuring a number of low-code / no code tools to improve operational efficiency, including:
- Flow Designer, a codeless, natural language design tool for building workflows
- IntegrationHub tool for connecting devices and apps
- Mobile Studio (based on the company's 2017 acquisition of SkyGiraffe, a mobile app development focused startup whose low-code tools are now integrated into the Now Platform)
- Agent Intelligence machine learning task automator
- Virtual Agent, a tool for building intelligent chatbots and virtual agents.
Frequently Asked Questions
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of ServiceNow Now Platform are from Enterprises and the Information Technology & Services industry.
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In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
During the deployment and implementation phase of the project, ServiceNow experts were easy to reach, friendly and helpful at every step. As we've moved through the various stages of the project, we've used customization services and well as incident resolution with great success. The communication is always rapid, precise and courteous. We've never felt like the level of service changed from during the sales or "honeymoon" stage to our continued use. We are very impressed with the level of customer service and support that they continually provide.