ServiceTitan Reviews

10 Ratings
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Score 8.2 out of 100

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Reviews (1-6 of 6)

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Lauren Morgan | TrustRadius Reviewer
September 06, 2020

ServiceTitan Gives You Everything to Run Your Business

Score 8 out of 10
Vetted Review
Verified User
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Return on Investment

  • More efficient office space
  • Growth of SPP program due to ability to easily track and request renewals
  • Better pricebook management and ability to see where revenue could be improved
  • Excellent monitoring of team KPIs for employment reviews
  • Decent email marketing software
Read Lauren Morgan's full review
John Chavez | TrustRadius Reviewer
October 03, 2018

Fast for the on the move manager

Score 10 out of 10
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Verified User
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Return on Investment

  • Time has been the biggest ROI, prior to this the managers were running paper reports that were printed out and had the HR reps assist with printing these reports when they weren't in the office. This has been eliminated.
Read John Chavez's full review
Andy Wyatt | TrustRadius Reviewer
September 13, 2017

Titan up your business

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Have been able to update price book for up to date accurate pricing.
  • Able to grow the company 34% year to date with a 4% marketing budget due to the tracking of the ad sources.
  • Automate the material replenishment with Titanium (titanpricer.com).
Read Andy Wyatt's full review

ServiceTitan Scorecard Summary

About ServiceTitan

ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. 

The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual sales presentation to help techs upsell with each visit, and payment processing in the field. The phone integration solution lets users monitor each call and tie lifetime value from each call to the corresponding marketing campaign, in addition to recording the entire conversation with customers to provide real time feedback for the users’ CSRs.

ServiceTitan Features

Has featureContact Management
Has featureScheduling & Dispatch
Has featureWork Order Management
Has featureGPS Tracking
Has featurePaperless Invoicing
Has featureVisual Sales Presentation
Has featurePayment Processing
Has featureCall Tracking with Revenue
Has featureCall Recording

ServiceTitan Screenshots

ServiceTitan Integrations

ServiceTitan Competitors

Successware, ESC, Wintac

ServiceTitan Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required

ServiceTitan Support Options

 Free Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

ServiceTitan Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, 8558990970
Supported Countries:United States, Canada
Supported Languages: English