ServiceTitan is a cloud-based field
service management solution. The platform includes CRM, intelligent dispatch,
comprehensive reporting, marketing management tools, mobile connectivity for
field techs, and QuickBooks integration.
The platform's core product offers
advanced job booking, drag and drop dispatch board, communication with
technicians via integrated texting, email and calls, and advanced reporting.
The technician mobile solution allows for paperless invoicing, virtual sales
presentation to help techs upsell with each visit, and payment processing in
the field. The phone integration solution lets users monitor each call and tie
lifetime value from each call to the corresponding marketing campaign, in
addition to recording the entire conversation with customers to provide real
time feedback for the users’ CSRs.