Name: SessionCloud
Price: 13 USD
Author: SessionTalk

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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SessionCloud is a platform offered by SessionTalk Ltd that allows businesses to create their own branded softphone applications for desktop and mobile devices. According to the vendor, SessionCloud caters to organizations of all sizes, from small businesses to enterprise-level VoIP providers. It is utilized by a range of professionals and industries, including IT service providers, telecommunications companies, call centers, VoIP providers, and PBX vendors.

## Key Features

**Desktop & Mobile Softphone Apps**: SessionCloud offers a range of desktop and mobile softphone application solutions, including standalone apps and branded cloud softphones. According to the vendor, these softphones can be easily configured and managed through a secure web portal.

**Push Notifications**: SessionCloud provides push notification functionality for incoming calls, ensuring reliable notification with zero battery drain. According to the vendor, users can receive calls even when the softphone app is closed or running in the background.

**External Provisioning**: SessionCloud offers a QR code provisioning solution, allowing users to easily set up their softphone app without the need for usernames and passwords. The vendor claims that by scanning a QR code, users can quickly provision their app and reduce support queries.

**Custom Branding**: SessionCloud's whitelabel product allows businesses to have their own branded softphone apps. Users can customize the user interface, including icons, graphics, and color schemes. The vendor states that the whitelabel product also enables businesses to host their softphone apps under their own developer accounts.

**Exceptional Support**: SessionCloud provides support to assist users in setting up their softphone apps. According to the vendor, the support team helps with app creation and troubleshooting connectivity issues, ensuring a smooth user experience.

**Softphones for Everyone**: SessionCloud offers a range of softphone products suitable for different user bases. The "Generic" product is designed for businesses with a low user base, while the "Whitelabel" product allows businesses to host their own softphone apps on their developer accounts, according to the vendor.

**Encryption**: SessionCloud supports TLS and SRTP encryption for secure calls, ensuring the privacy and security of business communications. According to the vendor, calls made through SessionCloud are encrypted to protect sensitive information.

**Video Calling**: SessionCloud enables HD video calling with support for H264 and VP8 codecs, providing high-quality video calls within the softphone app. The vendor claims that this feature enhances communication and collaboration for businesses.

**Messaging**: SessionCloud allows users to send and receive instant messages within the softphone app. According to the vendor, the app supports receiving messages via push notifications, ensuring a seamless user experience for communication and collaboration.

**Opus and G722**: SessionCloud supports high-definition audio codecs, including Opus and G722, ensuring crystal clear audio quality during calls. The vendor states that users can enjoy high-fidelity voice communication with SessionCloud.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

SessionTalk

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Overview

What is SessionCloud?