Name: Sevocity
Author: Sevocity

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Beta Testing

Virtual Reality

Development

Classroom Management

Education

Business Intelligence (BI)

Calendar

Collaboration

Emissions Management

Enterprise Generative AI

Partner Relationship Management

Statistical Analysis

Whistleblowing

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Deduplication

Data Lakehouse

Data Privacy Management

Fraud Detection

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

IoT Security

License Management

Managed IT Service

Network Performance Monitoring

Operating Systems

Sensitive Data Discovery

Service Virtualization

Single Sign-On

Storage as a Service (STaaS)

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Content Management

Ecommerce Personalization

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Video

Video Marketing

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Lead Generation Services

Sales Performance Management

Sales Training

Sales

Cloud Security Posture Management

Security

Apparel

Donor Management

Fleet Management

InsurTech

Online Ordering

Rental Property Management

eDiscovery

Vertical-Specific

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Sevocity has become a preferred electronic health record (EHR) software for small practices and primary care doctors. With its user-friendly interface, the software is easy to learn, and users can modify templates to fit the needs of their practice. Sevocity has helped offices become more efficient, saving time and improving patient response times and performance. The audit feature makes it easy to track patient information, and routing messages is a breeze.

Users have praised Sevocity's customer support for being helpful, quick to respond, and receptive to making updates when needed. The software has helped practices achieve compliance with meaningful use through its incorporation of many necessary features. Additionally, the recent webinar on user ability was informative. Despite some users being left wondering how they could better assist doctors in saving them time, Sevocity's customer support has improved over the years, becoming more efficient and organized.

While adding clinical staff to the prescribing software, RCopia, has posed challenges for some users due to paperwork and wait times, Sevocity remains a significant improvement over other EHR systems according to its users. Sevocity's interface works well with scheduling software for improved workflow over charting and electronic prescriptions. It is this ease of use that ultimately solves business problems such as inefficiency in patient response times and performance while allowing small practices to focus on their core mission of providing quality healthcare services.

Ease of Use: Several users found Sevocity to be very easy to use, especially when compared to other EHR systems they had used before. They appreciated the simplicity and intuitiveness of the software, which allowed them to quickly navigate through menus and find what they needed without getting lost in a sea of options.

Excellent Customer Support: Many users praised Sevocity's customer service support team, describing it as excellent. They appreciated the help they received in creating personalized templates and flow sheets and found that any issues or questions were resolved quickly by the support staff.

Affordable Pricing: Multiple users commented on Sevocity's affordable pricing, finding it to be an economical option for their clinic or office. They appreciated the value for money they received from the software, which had all of the features they needed without breaking their budget.

Limited customization: Some users have reported difficulty in customizing Sevocity according to their preferences. They have mentioned that the software does not allow them to modify certain aspects and occasional freezing has been noted.

Poor integration with other software: Users have faced issues while integrating Sevocity with other software such as Kareo. This has led to inefficiencies, extra time consumption, and frustration among some users.

Complicated setup process: The setup process for prescriptive authority has been described as too complicated and time-consuming by some users. They have expressed frustration at the amount of effort required to set up this feature in Sevocity.

Sevocity in San Antonio offers customizable EHR software for practices in a wide range of specialty medicine, surgery, and alternative healthcare areas.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

Sevocity

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

E-prescribing

Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.

Sevocity

Overview

What is Sevocity?