ShadowProtect is our go to for FAST and small footprint backups.
We use ShadowProtect in our enviroment to provide high volume backups. With other products we are sometimes unable to backup very often …
Overview
What is Arcserve ShadowProtect?
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
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What is Arcserve ShadowProtect?
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
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What is Arcserve ShadowProtect?
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What is ShadowProtect by StorageCraft?
Arcserve ShadowProtect Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of Arcserve ShadowProtect are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ShadowProtect SPX has become a reliable choice for users who require image-based backups, whether it be for personal or client servers. With successful implementation both locally and off-site, users have found the software to be effective in protecting their data. The ease of restoration from previous backups, including files, folders, and even bare-metal restores, has proven to be a valuable feature of ShadowProtect SPX. Users have also taken advantage of the software's great retention settings, allowing them to retain data for extended periods of time.
One notable use case is its widespread adoption across multiple departments within organizations. This highlights its versatility and suitability for backing up servers in various environments. Additionally, users have praised the Storagecraft cloud replication option for providing reliable and secure backups. The software's ability to protect servers from ransomware attacks has made it indispensable for managed services customers. Moreover, the quick and straightforward restore process, even to dissimilar hardware or virtual machines, has earned high praise from users.
ShadowProtect SPX's user-friendly interface and configuration options have positioned it as one of the best backup software options available. Its deployment in both on-premises and off-site locations allows users to back up their infrastructure effectively. Furthermore, it has been instrumental in disaster recovery situations with its ability to virtualize backups on any PC. As a result, despite the existence of alternatives, users continue to rely on ShadowProtect SPX on legacy servers until they can migrate to a different backup software. Overall, ShadowProtect SPX offers a comprehensive backup system specifically designed for Windows Servers, addressing the diverse needs of businesses across various industries.
User-Friendly Interface: Several users have praised the software for its user-friendly interface, finding it relatively simple and easy to navigate. This indicates that Arcserve ShadowProtect offers an intuitive design that simplifies backup scheduling and management.
Robust Disaster Recovery Solutions: Multiple users have mentioned the amazing disaster recovery capabilities of Arcserve ShadowProtect. This suggests that the software excels in providing reliable and robust solutions for recovering data in critical situations, ensuring minimal downtime and smooth operations.
Flexible Backup Options: Users appreciate the versatility of Arcserve ShadowProtect when it comes to backing up data. They have highlighted the ability to backup to any location as well as configure bandwidth usage for off-site backups based on varying network conditions. This indicates that the software offers flexible options for optimizing backup processes according to specific requirements.
Slow response from customer support: Several users have reported experiencing slow response times from the customer support team when dealing with urgent issues.
Less intuitive user interface for mounting backups: Some users have found the user interface for mounting backups on the new SPX version to be less intuitive than previous versions, making it more challenging to navigate and perform necessary tasks.
Issues with offsite replication requiring manual intervention: A number of users have encountered issues with offsite replication over time, which has resulted in the need for manual intervention to keep it functioning properly.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
December 21, 2023
ShadowProtect is our go to for FAST and small footprint backups.
- Fast Backups
- Retention Management
- Offsite Backups
- Disaster Recovery
May 23, 2021
One of the best backup solution products
- Users friendly
- Easy off-site replication
- Remote management
April 21, 2020
ShadowProtect SPX finally solved our DR problem.
- Quick hourly backups
- Central management portal
- Better automated reporting from management console.
- Some icons in software don’t display correctly when viewed through Kaseya Remote Control.
March 31, 2020
Storagecraft's best days are behind them, unfortunately. I would look elsewhere as they are no longer partner friendly
- Shadowprotect has a relatively simple interface so it's easy to set up.
- Due to the simple UI, it is easy to restore files.
- Imagemanage works fairly well once it's set up and doesn't need much babysitting.
- Storagecraft SPX is a step backwards in terms of functionality. Restores are definitely slower.
- It is hard for us to have visibility into errors int he new version of SPX. We prefer the previous version.
- SPX is not really supported by Connectwise Automate so we are unable to centrally monitor backups anymore with the product.
- We often have jobs that start and never finish, so an alert is never created. We have to do a weekly manual check of every backuped up server in order to ensure it's working
- Storagecraft has come back and is now doubling our price for what we consider an inferior product to the previous version prior to SPX.
October 13, 2019
SPX is a great product. Highly recommended for servers.
- Great retention settings.
- It's easy to replicate off-site.
- Disaster recovery is amazing with SPX.
- The replication offsite can have issues over time. It takes manual involvement to keep it working right.
- SPX remote management isn't easy out of the box.
September 28, 2019
ShadowProtect, one of many options for virtualizable backup
- You can virtualize your backups using Virtualbox, a free program that works on any PC.
- Backups are versatile, and you can back up to any location you'd like.
- Alerting can be set up for failed backups.
- Space management on filling NAS devices are difficult, since all of the incremental files rely on each other.
- A few services run in Windows for ShadowProtect, causing a multitude of possibilities of problems. We've had e.ach of the services crash at various times giving various error messages
- It is more expensive than some of the competitors.
February 05, 2019
ShadowProtect SPX - Valuable and Versatile Image-based Backups
- Scheduling incremental or full backups, as well as consolidation schedules, is fairly straight-forward and not too complicated.
- The ability to use Head Start Restore or even mount a temporary live server scenario using VirtualBox in an emergency has been helpful to keep clients' operations running with minimal downtime.
- Configuration and flexibility of bandwidth usage for off-site backups have been useful in situations where client sites had lower bandwidth limitations.
- In the past, the few times that we've relied on support for assistance on an issue that was pressing, we did not get the rapid response we had hoped.
- There have been some rare instances in which a backup chain corrupted, or a particular file in the chain corrupted, which requires the file to be deleted or the entire chain restarted.
- When mounting backups, the user interface on the new SPX is not as intuitive as before the major SPX release.