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ShareFile

ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Advanced

$16.00

Cloud
per month per user (minimum 3 users)

Premium

$25.00

Cloud
per month per user (minimum 3 users)

Industry Advantage

$41.67

Cloud
per month per user (minimum 3 users)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/plans-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $52.80 per month 3 users (minimum)
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Product Demos

Getting Started with ShareFile

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.7
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.1
Avg 8.7

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.8
Avg 8.5
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Product Details

What is ShareFile?

A solution to securely send, store, and share files. It also offers document workflows designed to improve the client experience.

ShareFile Screenshots

Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $52.8.

Box, Dropbox, and DocuSign are common alternatives for ShareFile.

Reviewers rate File organization highest, with a score of 9.9.

The most common users of ShareFile are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(256)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ease of Use: Many users have praised ShareFile for its intuitive interface and user-friendly design, making tasks easy to accomplish.

Security Features: Several reviewers have highlighted the strong encryption measures in ShareFile, providing a sense of security when sharing sensitive information.

Notification System: Users appreciate the notifications feature in ShareFile, which helps them track when files are opened or received, enhancing their file management experience.

Integration with Business Management Systems: Users find the integration of ShareFile with business management systems beneficial for seamless workflow and communication efficiency.

Excellent Support Services: Customers value ShareFile for its excellent support services, flexible pricing options, and frequent software updates that enhance user experience.

Secure Electronic Document Signatures: Reviewers have noted the secure electronic document signature feature in ShareFile as a valuable tool ensuring document integrity and authenticity.

Resource-Intensive Plugin: Some users have found the plugin for Outlook to be resource-intensive, impacting the performance of their system and causing delays in accessing other applications. For instance, users have reported slower email loading times and lag when switching between emails.

Separate Subscription for Online Editing: Users have mentioned that online editing requires a separate paid subscription, which adds to the overall cost of using the service and limits their ability to collaborate seamlessly. This additional cost can be burdensome for teams with multiple members needing editing access.

Limited Sharing Options and Price: Several users have suggested that sharing options could be improved by integrating with more applications and offering a lower price per user, enhancing collaboration possibilities and making it more cost-effective for teams. For example, integration with popular project management tools like Trello or Asana could streamline workflow processes.

Reviews

(1-25 of 79)
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ShareFile Review

Rating: 7 out of 10
August 28, 2024
Verified User
Vetted Review
Verified User
ShareFile
2 years of experience
ShareFile is cheaper, but I think Box had more user friendly features

Cutdown on workflow steps with ShareFile

Rating: 10 out of 10
August 20, 2024
CC
Vetted Review
Verified User
ShareFile
3 years of experience
DocuSign did not allow me to save directly to a client folder. ShareFile will allow this, and it cut out having to move or download the file then store it in a client folder. We used that along with Dropbox. Dropbox did not allow us to seamlessly see who had access to what folders. We can easily run a report in ShareFile per user and see what folders and access each user has.

ShareFile in the Field of Education

Rating: 9 out of 10
August 20, 2024
Verified User
Vetted Review
Verified User
ShareFile
2 years of experience
I chose to stick with ShareFile because of the signature certificate feature that is included with the software. The two programs are both relativley easy for me to use, but Adobe Acrobat does not have this feature included. Additionally, ShareFile can be opened in Browser and is easy to use on a variety of devices, whereas Adobe Acrobat can only be used with an app, which can be annoying sometimes!

Great and Efficient tool

Rating: 9 out of 10
August 20, 2024
Verified User
Vetted Review
Verified User
ShareFile
1 year of experience
The ShareFile website never broke, so we switched the signature service to this platform too. Because in PandaDoc sometimes it was hard to find some signed documents from years ago, also we couldn't find an efficient way to order the signature documents for each client, but with ShareFile we can find a way to do this very easily and practically.

ShareFile Rocks!

Rating: 10 out of 10
August 20, 2024
Verified User
Vetted Review
Verified User
ShareFile
1 year of experience
A lot more user friendly and less phone calls for assistance which make the purpose of smooth electronic communication a great thing. I like that it doesn't require 1 person to sign before the other person can and that we are notified separately once each person signs required documents.

The best tool we have found to share documentation with partners in a secure way

Rating: 10 out of 10
March 27, 2024
SS
Vetted Review
Verified User
ShareFile
2 years of experience
Other platforms allow you to share information but without the security and confirmation guarantees that ShareFile offers. Although they provide fewer features, they are often less intuitive and less easy to work with. To date we do not consider trying other options, as we do not see alternatives that can meet our needs as ShareFile.

Love ShareFile & will use a long while

Rating: 10 out of 10
January 10, 2024
RC
Vetted Review
Verified User
ShareFile
10 years of experience
We have one consulting engineer that uses MS SharePoint. We find it comparable to ShareFile, but see no particular advantage to it over ShareFile. We don't really know a lot about it, or what it costs to use.

Security & Reliability

Rating: 8 out of 10
August 25, 2023
Verified User
Vetted Review
Verified User
ShareFile
5 years of experience
For an organization that requires reliable security when sending sensitive data, ShareFile is the application to use. ShareFile has multiple features to ensure that the right information is being sent with the file so the end receiver has the pertinent information when the file is being received. Our external partners have never had an issue with receiving the files through ShareFile either.

Sharing Files Securely

Rating: 10 out of 10
August 18, 2023
PC
Vetted Review
Verified User
ShareFile
1 year of experience
I like ShareFile much better than Mango Practice Management. I think the navigation is much more intuitive and user-friendly.

Great software to share files securely with internal employees and external clients.

Rating: 10 out of 10
July 19, 2023
GK
Vetted Review
Verified User
ShareFile
6 years of experience
ShareFile is better and easier to use than other products (i.e. SmartVault). I love ShareFile's ability to set up new clients easily. Their customer service is excellent as well. For any accounting firm, this is a great tool to have. Do not hesitate, you will not regret it. I would not be able to run my firm without it.

Best software for e-signature

Rating: 9 out of 10
December 06, 2022
SS
Vetted Review
Verified User
ShareFile
3 years of experience
Citrix RightSignature meets the needs of our business better than DocuSign. It also has an awesome interface that lets me keep track of pending documents and integrate with our webform on our website. Along with the e-signature features it offers best encryption. Also, customer support is better compared to DocuSign.

ShareFile was and still IS the answer to the Enterprise Dropbox problem.

Rating: 10 out of 10
July 02, 2021
JR
Vetted Review
Verified User
ShareFile
6 years of experience
Dropbox for Business coming further along and could surely offer the FTP like functionality we are looking for as well as the centralized admin piece but there were two main things Dropbox could not help us with. They did not offer the Outlook plugin capability nor did they have the enterprise file access capability where we can share on-premise files to our users just like they were in the cloud.

Easy enough to use features, and everything you really need.

Rating: 10 out of 10
May 18, 2021
MN
Vetted Review
Verified User
ShareFile
8 years of experience
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

Obvious Cloud Storage Solution for those in a Citrix Ecosystem

Rating: 6 out of 10
April 23, 2020
First and foremost we are both a Citrix and Microsoft partner so we will always recommend their products. 3 years ago we found ShareFile's biggest selling point was the ease of setup, administration, and ease of use while still being an enterprise-grade product. We also enjoyed the local storage zones, which benefited a Citrix environment. At the time Dropbox was only a consumer product, Box was still basic, Google Drive required a Google account, and Sharepoint was too complex to set up and administer. Over the last 3 years, all these players have drastically improved their products and are all great, offering more enterprise-level features and making it simpler to use. ShareFile hasn't really improved on the product that much over the last 3 years and we are now finding it difficult to justify, as most of our clients are also Microsoft users and enjoy OneDrive / Sharepoint with seamless co-authoring and native integration with Teams, etc.

Citrix ShareFile is worth the investment.

Rating: 9 out of 10
February 27, 2020
Verified User
Vetted Review
Verified User
ShareFile
3 years of experience
One of the main issues we had with other file storage software in the past has been the ability for users to accidentally delete data from the entire company account and not just their specific user access or profile. There were not enough safeguards and warning messages in place to prevent a whole lot of scrambling and hassle when forced to try to recover entire folders worth of data that should never have been able to be deleted in the first place.
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