ShareFile

ShareFile

Score 8.0 out of 10
ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
Read more

Recent Reviews

ShareFile Rocks!

8 out of 10
March 03, 2020
ShareFile was used for encrypted file sharing between clients. One of the biggest concerns in our industry was sending information that …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (52)
    9.9
    99%
  • Reliability (52)
    9.9
    99%
  • File search (51)
    9.9
    99%
  • Access control (52)
    9.0
    90%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of ShareFile, and make your voice heard!

Return to navigation

Pricing

View all pricing

Standard

$55 ($50)

Cloud
per month (billed annually)

Advanced

$85 ($77)

Cloud
per month (billed annually)

Premium

$135 ($122)

Cloud
per month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $55 per month
Return to navigation

Product Demos

Discover the secure collaboration tools for remote work and SMB success
01:57
Return to navigation

Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.6Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

9.9Avg 8.4
Return to navigation

Product Details

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile Video

This video has been updated. CURRENT VERSION: https://www.youtube.com/watch?v=n-RT-RhNiuE Hybrid work environments and remote users can put your business data at risk. That’s why it’s important to keep valuable information protected and empower workers, clients, and partners ...
 Show More

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $55.

Box and Dropbox are common alternatives for ShareFile.

Reviewers rate Versioning and File search and File organization highest, with a score of 9.9.

The most common users of ShareFile are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 51)
Companies can't remove reviews or game the system. Here's why
Jeffrey Rudacille | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dropbox for Business coming further along and could surely offer the FTP like functionality we are looking for as well as the centralized admin piece but there were two main things Dropbox could not help us with. They did not offer the Outlook plugin capability nor did they have the enterprise file access capability where we can share on-premise files to our users just like they were in the cloud.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Alvin Landicho | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller
First and foremost we are both a Citrix and Microsoft partner so we will always recommend their products. 3 years ago we found ShareFile's biggest selling point was the ease of setup, administration, and ease of use while still being an enterprise-grade product. We also enjoyed the local storage zones, which benefited a Citrix environment. At the time Dropbox was only a consumer product, Box was still basic, Google Drive required a Google account, and Sharepoint was too complex to set up and administer. Over the last 3 years, all these players have drastically improved their products and are all great, offering more enterprise-level features and making it simpler to use. ShareFile hasn't really improved on the product that much over the last 3 years and we are now finding it difficult to justify, as most of our clients are also Microsoft users and enjoy OneDrive / Sharepoint with seamless co-authoring and native integration with Teams, etc.
Score 9 out of 10
Vetted Review
Verified User
One of the main issues we had with other file storage software in the past has been the ability for users to accidentally delete data from the entire company account and not just their specific user access or profile. There were not enough safeguards and warning messages in place to prevent a whole lot of scrambling and hassle when forced to try to recover entire folders worth of data that should never have been able to be deleted in the first place.
Score 10 out of 10
Vetted Review
Verified User
  • Dropbox--I don't believe it has the robust encryption capabilities as does ShareFile package that we use; I think it has electronic signing, but I don't know to what extent that feature is legally authenticated for HIPAA standards.
  • Apricot--purpose can be similar, but Apricot is more efforts-to-outcomes SaaS, therefore, would be overkill to use it only for such pinpointed record keeping as we need for this company.
  • ETO by Social Solutions, similar to Apricot, even more expansive efforts-to-outcomes SaaS. Too much software for the need.
Score 9 out of 10
Vetted Review
Verified User
Cost, ease of use, and reliability make this the far superior product. Dropbox performs well but has had quirks like constant disconnects, file syncs not showing up in a timely manner, etc. OneDrive is just overall invasive and frustrating until properly set-up.
Score 8 out of 10
Vetted Review
Verified User
Dropbox Business makes it really difficult to share individual folders collaboratively with a PASSWORD with outside users. I didn't realize this until I was locked in for a year, so I was mad. Citrix allows for storage that is useful to me and secure for the clients.
Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this was a major priority for us.
Jennifer Carrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Cost is the main reason that we went with Citrix ShareFile. Both have the functionality that we need. Dropbox is more robust (though Citrix ShareFile is catching up), but we have no need for the more robust features. We were essentially able to have 1 additional user for free at Citrix ShareFile compared to Dropbox.
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The optimal integration with Microsoft products was a differential, we already had office 365 so it made more sense to look for a tool that integrates well, after researches citrix has become a very obvious choice taking into account this factor and also the online edition of it which is very good.
Score 10 out of 10
Vetted Review
Verified User
I have no need to use or look for a different program. The returns I got from Citrix ShareFile was great I didn't bother looking or considering to look at another program or software to do what I needed - to share large amounts of data to many people.
Jerry Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Functionally, they're on the same level as ShareFile. However, my experience with each of these was from a personal account perspective. From a corporate level, knowing that my data lives in my data center and not having to go through the hassle of negotiating a BAA makes ShareFile the clear winner.
christian Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Google Drive and Dropbox have been out a long time but I think that ShareFile takes the best part of those software and then adds some. If you are looking for something more manageable that is so easy to implement company-wide, then ShareFile would be a great option. While ShareFile and Procore do have some similar functionalities, I think the document storage and sharing of ShareFile is better. However, the search, reference, and reporting tools of Procore are much better than what is available with ShareFile.
Andrew Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I think Citrix ShareFile is more secure and reliable than Dropbox. It definitely projects an aura of professionalism to use ShareFile rather than Dropbox. It's like the difference between a lawyer having an email address from his own domain versus a lawyer using a Gmail account.
Stefanie Cash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Dropbox and Box are both great file-sharing services as well but offer minimal integration features for the programs. The UI for both is simpler but the workflow features of Citrix make it a win for us as it gives us the ability to automate many things we used to manually do, such as having to copy accounting on all billing relating emails or ensuring our remote copywriter is informed of the new project we launched.
Nicholas Santella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ShareFile has a more native feel which is helpful for the “older” employees. The search feature in ShareFile.com is fast and searches document text along with tags and keywords.
Craig Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The only comparison that I can think of is Dropbox. I liked the user interface and features better with Citrix Sharefile compared to Dropbox. The price was also more reasonable for business than Dropbox. We've used ShareFile for years and have no plans of switching to another product.
Steffany Winkelmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Return to navigation