ShareFile

ShareFile

Score 8.0 out of 10
ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
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Recent Reviews

ShareFile Rocks!

8 out of 10
March 03, 2020
ShareFile was used for encrypted file sharing between clients. One of the biggest concerns in our industry was sending information that …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (52)
    9.9
    99%
  • Reliability (52)
    9.9
    99%
  • File search (51)
    9.9
    99%
  • Access control (52)
    9.0
    90%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of ShareFile, and make your voice heard!

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Pricing

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Standard

$55 ($50)

Cloud
per month (billed annually)

Advanced

$85 ($77)

Cloud
per month (billed annually)

Premium

$135 ($122)

Cloud
per month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $55 per month
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Product Demos

Discover the secure collaboration tools for remote work and SMB success
01:57
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4Avg 8.2

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.6Avg 8.5

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

9.9Avg 8.4
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Product Details

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile Video

This video has been updated. CURRENT VERSION: https://www.youtube.com/watch?v=n-RT-RhNiuE Hybrid work environments and remote users can put your business data at risk. That’s why it’s important to keep valuable information protected and empower workers, clients, and partners ...
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ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $55.

Box and Dropbox are common alternatives for ShareFile.

Reviewers rate Versioning and File search and File organization highest, with a score of 9.9.

The most common users of ShareFile are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 57)
Companies can't remove reviews or game the system. Here's why
Jeffrey Rudacille | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sharefile is best suited for companies that already leverage CItrix or have no specific ties to any remote access type products. However, if a company is completely standardized on another product such as being a 100% VMWARE shop, that company may receive less benefit though even in that case Sharefile could be made to work pretty well despite the lack of continuity with the base products.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Alvin Landicho | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller
We find that our clients in accounting and financial services love Citrix ShareFile. The drive mapper function with Citrix Files gives users a familiar experience to those that have come from a local file share scenario. The ability to control access, control, and permissions is great. The tight integration with rightsignature is a bonus. We have also found other "hidden" features such as assigning an email address that uploads directly to a folder which is a great solution with scanner apps. Unfortunately for engineering firms that use CAD files or organizations with deep and complex folder structures and long filenames, performance is not up to scratch and definitely not recommended.
Mark Piskura | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
If you are looking to stream video storage, I don't know if it's even able to do so. It is well suited to providing a solid cloud storage platform where you have feedback and approval type relationships within your organization.
Score 9 out of 10
Vetted Review
Verified User
It is very robust, easy, flexible and can be quickly deployed with basic standard to share files. Users do not require too much training to use it and clients almost never ask what to do when they get sent a file via ShareFile.
For larger companies, it can get very expensive very quickly. Small businesses may go with other companies due to pricing.
March 03, 2020

ShareFile Rocks!

Score 8 out of 10
Vetted Review
Verified User
ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Score 9 out of 10
Vetted Review
Verified User
Citrix ShareFile fills a software niche very well. Off all the competitors, I found ShareFile to be the best fit all around for our needs of being able to synchronize files when needed and also having unlimited access to all files at other times. Since we started using this software it has only gotten better.
Score 10 out of 10
Vetted Review
Verified User
  • Well suited for high encryption purposes, such as HIPAA compliance. This is a major reason we chose this SaaS. We also had a choice of encryption levels if we hadn't needed such a high security level.
  • Well suited for electronic signatures, be that by keyboard, mouse signing, or finger signing on tablets and mobile devices.
  • Not well-suited for service providers who need structured EMR templates for billing, insurance coding, etc.
  • Well suited for large state/local government agencies to capture required documentation from contracted providers, especially large-capacity documents that surpass email attachment size limits.
Score 9 out of 10
Vetted Review
Verified User
For our company with our remote workers and sales staff constantly on the go away from the office, it's a perfect, easy, and secure way to easily get signed contracts or quotes back to HQ for ordering. We are lucky that we are in an area where quality high-speed connections are available. If we were on a lower speed connection or had poorer connections available traditional methods would be far more suited.
Score 8 out of 10
Vetted Review
Verified User
This has been the perfect, affordable solution for my one-person business. However, if I had additional employees, I don't know that this is the tool that I would use. It gets very expensive to have multiple firm-level users. My clients have generally been able to use it without trouble, which is a huge plus. It seems to be widely accepted by the accounting community, so I feel that it is trustworthy from a sensitive data standpoint.
Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Citrix ShareFile is a secure file storing and sharing solution for a small, remote team like ours. It has the functionality and security that larger clients and companies need while still being an affordable solution. If sharing folders and files with clients in a secure manner while also securely storing internal documents is a need, this solution hits the mark.
Jennifer Carrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Seamlessly sharing information with vendors is a high point. Citrix ShareFile is always introducing new features, including options to have electronic signatures gathered or to create workflows within a team. I do feel like the workflows are a secondary feature, but have honestly not implemented them at my firm, so can't truly speak to them.
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
If you work on your own or work in teams with large numbers of people or work with people in different branches or locations that need to work together on one project, Citrix ShareFile will fit perfectly into it, it will "eliminate physical distance" by reducing your expenses with travel, tickets for company employees etc.
Score 10 out of 10
Vetted Review
Verified User
Well suited any time you have large files and if you want to access them in one place. Also, it is great if you need to share with the same person multiple times. You can see your history and old files. Its layout makes it very user-friendly. If you have small files I don't see the value in using it over of email. The only advantage is that files are all in the same place. I found it very useful with large files and data, especially if you need to send it to many people. You can send them all one link and everyone downloads it themselves from the link.
christian Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Industry-tailored workflows: ShareFile has 10 key industries and the workflow will match that industry. For example: for accounting, the app will display options for clients to sign documents, which cuts out on them having to post or fax documents. I think it is not as good for small businesses especially if you have part-time employees as paying for their access as well can add up quickly for overall costs.
Stefanie Cash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Citrix ShareFile is great for companies that have a lot of documents and need to collaborate with multiple departments/members with ease. The ability to seamlessly exchange files among multiple devices makes it super easy when you are on the go and still need to take care of business. Workflow features make it easy to integrate into Outlook and quickly reference shared resources.
Jason Rojas | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Citrix ShareFile is a good cloud solution with a lot of applications to access in the cloud. This is good because it allows users access however they prefer. It offers unlimited storage capabilities and is nice and affordable.
Craig Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It works very well for sending and receiving applications, sensitive documents or Excel lists. You have the ability to monitor when someone views, downloads, or uploads files. I also like how you can put a retention policy on files so they can be purged automatically after a set time period.
Mauro Carrillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
You can increase productivity by automating workflows. Also, send files for legally binding e-signature right from the ShareFile account. It's a perfect business solution for sending secure files back and forward. End user simply registers via an email invite. The requirement is that you must have an active email account to register.
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