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ShareFile

ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

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Recent Reviews

Security & Reliability

8 out of 10
August 25, 2023
As part of the organization that heavily uses data from a research facility, we have a huge need for a system that securely sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Access control (61)
    10.0
    100%
  • Reliability (62)
    9.5
    95%
  • Performance (61)
    9.0
    90%
  • File search (61)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Standard

$10

Cloud
per user, per month, minimum of 3 users

Advanced

$16

Cloud
per user, per month, minimum of 3 users

Premium

$25

Cloud
per user, per month, minimum of 3 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user, per month, minimum of 3 users
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Product Demos

Getting Started with ShareFile

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.1
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.6
Avg 8.5
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Product Details

What is ShareFile?

A solution to securely send, store, and share files. It also offers document workflows designed to improve the client experience.

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $10.

Box, Dropbox, and DocuSign are common alternatives for ShareFile.

Reviewers rate Access control and File organization highest, with a score of 10.

The most common users of ShareFile are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(232)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
August 18, 2023

Sharing Files Securely

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sending files securely. I like sending files with the link, so that the files are not emailed with passwords.
  • Sending files to clients securely
  • Need to spend some time training for more uses.
  • Some of my clients are not able to open and download files.
  • I don't know how to troubleshoot their problems.
  • In order to help my clients, I don't know what questions to ask to allow them to download files.
I use the software to send completed tax returns for client review. This process usually works very well. Sometimes when I send files clients do not know how to download the files. I do not know how to troubleshoot their issues.
  • Sending files securely.
File Sharing & Management (7)
N/A
N/A
Versioning
N/A
N/A
Video files
N/A
N/A
Audio files
N/A
N/A
Document collaboration
N/A
N/A
Access control
N/A
N/A
File search
N/A
N/A
Device sync
N/A
N/A
Cloud Storage Security & Administration (3)
N/A
N/A
User and role management
N/A
N/A
File organization
N/A
N/A
Device management
N/A
N/A
Cloud Storage Platform (3)
N/A
N/A
Performance
N/A
N/A
Reliability
N/A
N/A
Storage Reports
N/A
N/A
  • During business tax seasons, use of this software has saved me a lot of time. Excellent.
I like ShareFile much better than Mango Practice Management. I think the navigation is much more intuitive and user-friendly.
1
Owner, CPA
1
Accounting and tax professional. Must send files to customers that are secure.
  • Sending files securely
  • Securing client signatues
  • Sharing files with clients
  • Clients sharing files with me
  • Use the software to secure customer signatures.
I use this software often. I want to continue to use it.
No
  • Cloud Solutions
  • Ease of Use
Sending files securely and giving my clients the ability to share files with me. The software is easy to use and intuitive.
I might look at another software package. But I am happy with the choice.
I find the software easy to use and very intuitive. To use other functions, I need more training.
  • Implemented in-house
No
Change management was minimal
I'm a one person office. I have really liked the software.
  • Did not do training because of the time of the year I implemented the software.
  • Need to do more training.
  • No Training
Yes.
I have not had any problems with the configuration of the product.
No.
No - we have not done any customization to the interface
No - we have not done any custom code
None.
I have not used technical support.
No. I have not needed it.
No
I have not used support.
For sharing files with my clients and receiving files from clients it works great. I have used the signature feature only once. I need more training to use more functions of the software.
  • Sharing files
  • Receiving files from clients.
  • Securing signatures--can't remember how to do it.
  • Haven't used any other functions.
I am a one person office. I have no idea how this software would scale to a larger office.
The software has never been down when I needed to use it.
Yes, pages load quickly. I have never had an issue with document upload or download.
I have not integrated this Sharefile with another software package.
  • None
I have not tried to integrate the product.
  • don't know
I would like to be able to send tax returns from my Thomson Returns CS Professional Suite. I am on virtual office and I don't believe there is a link to use ShareFile with the software package.
  • File import/export
None
None
The demo was very good and the follow up was approriate and reasonable. I thought it worked well.
The software installation and the training I received was appropriate for the time I had to invest to be able to use the software.
No special terms.
None
Yes
I think I loaded the upgrade. The program is still working well and I have not had any issues with using the software.
  • I need training. I am not using the upgrades.
  • None
No
No
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