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Shelby Systems

Shelby Systems

Overview

What is Shelby Systems?

Shelby Systems, a Ministry Brands company, offers church management software providing membership tracking, contribution processing, attendance tracking, fund accounting and financial reporting, volunteer management, small groups and contact management, nursery security and check-in, event registration, online giving and online registration.

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Recent Reviews

TrustRadius Insights

Shelby Systems is a software that provides several solutions for churches to manage their administrative tasks. It enables users to keep …
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Pricing

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What is Shelby Systems?

Shelby Systems, a Ministry Brands company, offers church management software providing membership tracking, contribution processing, attendance tracking, fund accounting and financial reporting, volunteer management, small groups and contact management, nursery security and check-in, event…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Shelby Systems?

Shelby Systems Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Shelby Systems is a software that provides several solutions for churches to manage their administrative tasks. It enables users to keep track of a large directory of members by managing their contact information, involvement, and other important details, which makes it easy for the church to stay connected with all members. Additionally, it helps users group people together who have things in common by creating custom lists based on different criteria such as age, interest, experience, or other factors.

The software also serves as a content management system, event registration tool, and website authoring platform. It enables financial management features such as budget management, forecasting of expenses, and tracking of donors. Moreover, it ensures that at-risk members are not missed through its features that enable users to monitor and document finances and track end-of-year and month statistics. Although some express concerns about difficulty of use for directors, Shelby Systems remains an essential tool for churches to organize membership rolls, communicate with members, manage their financials, and stay connected in difficult times like the Covid-19 pandemic. Overall Shelby Systems have great benefits for streamlining administrative tasks within a church community.

Comprehensive Data Management: Reviewers found Shelby Systems to offer highly comprehensive and capable data management, allowing them to maintain records of church members' attendance, financial giving, and more. A significant number of users appreciated the software's ability to handle any data that is thrown at it in any format or size of the church.

Versatile Report Generation: Users praised the software's versatility in running reports and grouping people together based on age, interest, experience, or anything else. Some reviewers found this feature beneficial for getting people together who may not know each other but have things in common.

Intuitive User Interface: The majority of users found Shelby System's user interface straightforward and simple to use. They appreciated how easy it was to set up classes, profile code people, search for individuals or families, stay connected with church members and catch up with long-since-seen individuals during COVID-19 pandemic times.

Difficult to use: Several users have reported that the software is not user-friendly, and they find its interface confusing. Users feel that performing tasks quickly is difficult due to this. Some reviewers also mentioned that it can be cumbersome and confusing to enter data at times.

Outdated technology: Many users have expressed dissatisfaction with the fact that the software is not cloud-based, and it became antiquated over time. As a result, it was challenging for them to continue using it for what their organization needed. The software's lack of web-based functionality has made it difficult for users to look up information on-the-go as well.

Poor support: A significant number of users have reported that support is not always great, and there are many customizations that users need but do not get help if something goes wrong with updates.

Users commonly recommend the following improvements and actions based on their experiences with the software:

  • Users frequently suggest receiving comprehensive training from someone sent by the company. This recommendation emphasizes the importance of proper training to maximize the benefits of the software.

  • Depending on specific needs, users recommend exploring alternatives such as Rock RMS or Planning Center. These suggestions highlight the importance of evaluating various options to find a solution that best suits individual requirements.

  • Many users emphasize the value of having someone with technical knowledge in database management. This suggestion highlights the benefits of having an expert who can effectively manage and utilize the software's database capabilities.

Overall, users recommend obtaining thorough training, considering alternative solutions, and leveraging technical expertise to optimize the use of this software.

Reviews

(1-1 of 1)
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October 31, 2023

Estranged

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Shelby Systems for accounts payable, bank reconciliation and general ledger
  • Integration across modules
  • Enable attachment of document images
  • Free user support
  • Extra key strokes required when searching for account numbers
  • Negative adjusting entries not allowed in account payable
  • Financial report formatting is not intuitive
The three modules we use are well integrated and work together well. The membership module does not communicate with the financial modules if I recall correctly.
  • Platform used to collect financial data
  • Record payments made to vendors
  • Generate financial reports
  • Provided us with a means to report financial information to stakeholders
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