Reviews (1-4 of 4)
- Easy for the end user to navigate
- Integrates well with our Google systems
- Has a fairly good phone app
- Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
- The ability to see the latest update in the ticket view.
SherpaDesk Scorecard Summary
Feature Scorecard Summary
What is SherpaDesk?
SherpaDesk is a complete solution for companies to manage customer support issues, capture billable time and monitor their projects' profitability. The vendor says the mobile application is the perfect solution for any organizations who have techs in the field to log all of their time and enter their expenses. The vendor’s value proposition is that SherpaDesk allows organizations to capture all billable time and expenses and easily assign these to customer projects. This in turn allows instant updates on all of the organization's projects and profitability.
SherpaDesk Videos (2)
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|1st Tech Free||$0||per agent|
|Adventure Package||$39||per agent|
SherpaDesk Customer Size Distribution
|Small Businesses (1-50 employees)||50%|
|Mid-Size Companies (51-500 employees)||50%|
|Enterprises (> 500 employees)||0%|
SherpaDesk Support Options
|Video Tutorials / Webinar|
SherpaDesk Technical Details
|Mobile Application:||Apple iOS, Android|