Shiftboard Reviews

5 Ratings
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Score 6.7 out of 100

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Rachel Blankenship | TrustRadius Reviewer
February 21, 2020

Review from a Customer Experience Trainer

Score 8 out of 10
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Verified User
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Likelihood to Recommend

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
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Anonymous | TrustRadius Reviewer
January 31, 2019

Scheduling Software Good for Some Industries, not for Others

Score 6 out of 10
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Likelihood to Recommend

Shiftboard is very well suited for service industries—restaurants, hospitality, etc. In those workplaces, Shiftboard should have enough ability for customization, and its mobile accessibility should be advantageous. For TV and other production environments, particularly those with frequent schedule changes, Shiftboard does not work as well, as it requires too many clicks to change a schedule.
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Jared Hammond | TrustRadius Reviewer
September 28, 2018

Shiftboard provides a simple scheduling solution.

Score 9 out of 10
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Verified User
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Likelihood to Recommend

Shiftboard allows staff to see their schedule and bid on overtime shifts that are available. This function is very powerful and helps our organization greatly. Our centralized scheduling manager is able to see every schedule in our organization. With this information, the scheduler can see which programs need help and is able to assist. This functionality has increased efficiency and saved us in overtime costs.
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About Shiftboard

Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services.  This solution enables companies to manage employee schedules across job sites, geographies, and different employee types. 

The vendor says their user-friendly iPhone and Android apps help employees easily access their schedules anywhere. Additionally, the vendor says the are responsible for scheduling over half a million employees around the globe.

Shiftboard Features

Has featureScheduling: Post shifts to a fully accessible calendar one at-a-time or in bulk, letting workers confirm shifts in real-time and allowing them to moves schedules amongst themselves.
Has featureCommunication: Enjoy easy communication across your team or organization by leveraging email and SMS messaging, shift confirmations and online message boards.
Has featureAvailability: Optimize your scheduling by letting employees proactively set their own availability and leverage auto-scheduling functionality to adjust to schedule openings.
Has featureEasy team communication via SMS, emails and app notifications
Has featureRecruiting & Workforce Management: Manage your worker database, credentialing system and recruiting efforts in one central place.

Shiftboard Screenshots

Shiftboard Competitors


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Lite$45 per monthup to 35 employees
Standard$120 per monthup to 70 employees
Plus$276 per monthup to 125 employees

Shiftboard Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Shiftboard Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Shiftboard Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All
Supported Languages: English